I called in regards to my daughter fire 7 Tablet. For Christmas she was gifted this tablet by her grandma.
I called in regards to a replacement because on the box it stated it have a 1 year warranty. However I received no help as they told me the person who ordered this would have to call. My mom is old and doesn't keep up with information she may have set up to purchase things online she is assisted by someone. However when I called I recieve no helped on getting the replacement.
It's a waste to even buy warranty because this is the second time this done happened to my children with this same BRAND tablet with warranty they still ended up with nothing. If you want something to last DONT BUY FROM HERE . It is a LIE & SCAM !
We work hard for our money go to waste. AT LEAST WALMART COOPERATIVE AND UNDERSTANDING.
Preferred solution: Let the company propose a solution.
Location: Atlanta, Georgia
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