In the beginning of September my boyfriend pre-ordered a book from Amazon. This book was supposed to be my birthday present.
Amazon sent him the tracking number and assured that the book would be shipped in the end of September (as soon as the item would be on sale), then delivered in the beginning of October. So my present could be ready before the 10th of October. To make the story short, I can tell you that I received my book only yesterday, the 4th of November :) Amazon gave us thousands of different excuses. When we finally get some response from customer support, they gave us new tracking number and delivered the order in several days.
Book is really great!
I enjoy reading as well as the design of this edition.
However, it would be nice to know about the delays in advance. Especially when you already have our money.
Product or Service Mentioned: Amazon Customer Care.
Reason of review: Problem with delivery.
Preferred solution: To receive notifications about delays.
Amazon Pros: Book.
Amazon Cons: Waiting time.