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2.2
Poster decreased review rating.

Whoever left this message didn't State there name, leave a contact number or any type of order number. The voicemail was saved Friday 12/10/21 12:54 pm .

The individual who called identified themselves as Amazon Customer Service and my mother in-law would be charged $399.00 in 24hours if she didn't purchase or load a gift card through Amazon. She has been a nervous wreck, canceling all credits cards, freezing bank accounts etc. Because she is extremely upset an nervous her personal information isn't risk. Her information is Martha Casey 214-330-**** and I am requesting that someone from Amazon Customer Service contact us and confirm that there are no purchases or transactions linked to her or her name in anyway.

There was no tracking number, purchase number , order number , verification of item being purchased , what company etc. You can follow up with myself via email @ kellymcclements1@***.com or by text or phone at 817-800-**** Kelly Mcclements her contact number and is a landline 214-330-**** ( where voicemail was left ) it takes her time to get to phone so you may have to call twice to get a hold of her.

User's recommendation: Don't give out any personal information of any type with out speaking with the company directly and and obtain some some type of number to confirm transactions.

Preferred solution: Some kind of verification that my personal information is safe and was not used via Amazon and there will be no charge of $399.00 in anyway way against credit card, debit card, bank accounts etc. .

Amazon Pros: Speed of shipping, Get things fast.

Amazon Cons: Scripted customer service, Return thousands of hits with few useable ways of filtering.

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