Amazon Reviews in Baltimore, Maryland
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34
ISSUES RESOLVED
2.4K
TOTAL REVIEWS
$3.2M
CLAIMED LOSSES
$3.9K
AVG LOSS
300K
PAGE VIEWS
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Cons
- Poor customer service
- Customer service
- No manager follow up
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- Product selection
- Ease of checkout
- Most of their products
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Amazon review in Baltimore, Maryland: Magellen GPS Defective
Last month I purchased a new Magellen Roadmate GPS model 9055 through Amazon.com. The bluetooth function was set up an operated properly until this morning. It failed to operate this morning. Their technical service dept (outsourced to Ambergris Solutions in Banlore) waste more than 10 hours of my time until they finally promised to replace the unit. We have a fleet of vehicles equiped with Magellen GPS Units. Our next unit will be a Garmin. Garmin has never failed us. When we have sought technical support it was recieved in less than 10 minutes not 10 hours. I still have several hoops to jump through before I recieve a new unit. By then I should be well versed on a new Garmin.
Review
Service
Amazon Technical Support
Loss
$400
These idiots are the worst seller I have ever used on Amazon
they have no customer service and lied to me about delivery of my book. when I send an inquiry I get the same canned email response with no usable information. If this is the best Amazon can do with their sellers I will stop using my Kindle and get a NOOK from Barnes and Noble or go with Ibooks from Apple. I submitted a complaint to Amazon and have yet to get an answer. this is sad. these Indooseller people are what gives some internet buying a bad name. I have no idea how amazon has kept this seller onboard with such poor service.
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I just use a sony ebook and download all my books free
:cry :cry :cry :cry