State: Maryland City: Baltimore Product: Amazon Technical Support Clear all filters (1 of 7 reviews match)
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Amazon in Baltimore, Maryland - Magellen GPS Defective

Last month I purchased a new Magellen Roadmate GPS model 9055 through Amazon.com. The bluetooth function was set up an operated properly until this morning. It failed to operate this morning. Their technical service dept (outsourced to Ambergris Solutions in Banlore) waste more than 10 hours of my time until they finally promised to replace the unit. We have a fleet of vehicles equiped with Magellen GPS Units. Our next unit will be a Garmin. Garmin has never failed us. When we have sought technical support it was recieved in less than 10 minutes not 10 hours. I still have several hoops to jump through before I recieve a new unit. By then I should be well versed on a new Garmin.
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Review
#339196 Review #339196 is a subjective opinion of poster.
Service
Amazon Technical Support
Loss
$400