State: Maryland City: Baltimore Product: Amazon Customer Care Clear all filters (2 of 215 reviews match)
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3.2
Details
I have used amazon for many years...very positive and happy. You know what the service is and they have a very defined step by step order process that You follow to select the product and specify how It will be charged how it will be shipped and the place to deliver...
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Review
#1202235 Review #1202235 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Great until i was robbed
Cons
  • Not able to confirm order
Reason of review
Poor customer service
Loss
$1000
Preferred solution
The department managers head on a stick!

Amazon - Customer Care Review from Baltimore, Maryland

2.6
Details
Amazon is horrible. I constantly receive incorrect or damaged items. Once returned I have to keep asking where my refund is after tracking numbers show they have their product back. Customer service representatives are very hard to deal with because they do not comprehend much of anything. They never follow thru on anything they promise. Same issues happen over and over again. I'm done with Amazon. It's not worth the headache and time you have to spend to make sure Amazon gets it right.
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Review
#945923 Review #945923 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Poor customer service