My name is Carole Clinger, Prime Member. I requested to return 2 items, return approved.

I packaged the items and took to temp receptionist in lobby. Gave her packages told her UPS would bring labels and pick-up. She took packages and started to put with postal mail, I told her NO that Vickie put them on counter ledge with a UPS pickup sign. She put on counter and attached a yellow stickee with UPS on it.

Later that day I noticed they were gone so assumed UPS had picked up.

Vickie returned yesterday, she sent me a UPS attempted pick-up label she found on desk.

The packages are gone, I have no idea where they are. The original address label were on with my address, but nothing has been left for me.

Not sure what to do next.


Location: Morgantown, West Virginia

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