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116 comments

As I am a first time customer with Amazon I got online, I found what I was looking for so I ordered the product, the rep talked me into a 2 day delivery. I said no I am not in a hurry, so then he tells me it was something they did for first time customers.

Based on his assurance that they did this for all the new customers I chose that option. THIS MAN LIED TO ME !! Now I see what he DID NOT TELL ME was the fact that they would use my debit card to charge me without my consent or knowledge for this " Prime Account ". I WAS NOT TOLD THAT THIS CHARGE WOULD HAPPEN AND IF THEY WOULD HAVE BEEN HONEST AND NOT DECEITFUL I would have canceled their Prime B.S.

Account right away!!!!!!

Now I have been in business myself for 30 years, I HAVE NEVER DECEIVED ANYONE in all my deals and transactions !! I am not an *** or inattentive when it any business or purchases. The action of Amazon.com taking the $ 99.00 for their " Prime Account ' out of my bank account without my knowledge or consent or notifying me caused my account to over draft. I don't have money due to the fact that I am on Worker's Comp.

disability. I got hurt in another huge company's vehicle. HEY Jeff Bezo IS THIS HOW YOU DO BIZ WITH ANY AND ALL CUSTOMERS ?!! Do you always TAKE ADVANTAGE of your new customers, especially disabled people ?!!

So today I find out about this at my bank. I could not cash my check due to this over draft. I come home, get online go to my Amazon account, open it up and what do you know THERE IS NO CONTACT INFORMATION on Amazon's website. On Amazon's website why do they post no email or phone contact info.

Is this done on purpose? HMMMMMMMM! I have been Decieved!! JEFF BEZO you had better get me contact info to get this $ 99.00 plus the over draft fees refunded.

IF THERE IS NO RESPONSE BY YOU OR YOUR COMPANY IN 7 BUSINESS DAYS, IT'S OFF TO MY LAWYER'S OFFICE, THEN My next stop is the United States Federal Justice Department and the office for Disabled People.

Oh by the way its a crime to deceive Disabled People and this transaction was over state lines. Where do we go from here JEFF ??????

Product or Service Mentioned: Amazon Membership.

Monetary Loss: $135.

Location: Saint Petersburg, Florida

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#2172644

If you accidentally hit "2 day delivery" it automatically gets you on Prime while checking out and they automatically charge you $100.00 plus your order. Mine came in in 2 days without using prime or 2 day shipping.

#2172624

You should always read the fine print. Never mind what an Amazon employee says.

First of all, you can't contact Amazon for this issue. I almost got tricked into joining Prime crap. When you sign up for Amazon there is a big box to check off that you are buying an Amazon product. Underneath that large square box is a tiny "Prime" box you can barely see.

If you mistakenly check off the tiny box you are enlisted in prime and you get charged almost $100.00 a year for the "privilege" of being a prime member. I wanted to order 1 bottle of hospital grade dandruff shampoo. It would not let me order it unless I give them my credit card information. So I did.

The bottle was only $8.00 and was immediately charged by Synchrony Bank. It came in and I was glad it went smoothly. I was not happy that Synchrony Bank charged my card but that's all they do. Best By uses them , Walmart uses them, JC Penney uses them.

Most online dot com companies, stores, etc.. uses them. About 90% of dot com retailers. Like I said, it came in a couple of days later even though it wasn't a Prime order.

Two weeks later I get an Amazon email. "Your order is on its way". It was another bottle of shampoo for $8.00. I did not order the second bottle but could not get an Amazon customer representative to discuss their error.

So I ignored it and it came in and I could not reach Amazon for a return/refund so I kept it as a freebie as I never ordered it and I couldn't get anywhere with Amazon. I got an email from Synchrony Bank a week later saying that if I didn't pay for the second bottle I would be charged a $94.00 late fee!!! I immediately made out a check for $8.00 and paid off the bottle I didn't order. I also immediately locked my credit card online and asked for a new card with a different number.

No more shananigans from Amazon/Synchrony. The card would have declined anything else I wondered they may try. So my card was locked then I decided to go to Amazon to cancel my card. Neither Amazon or Synchrony Bank cancelled my card.

It was invalid anyway. There is no easy way to remove a card from Amazon. Seeing my credit card was rendered useless I get an envelope from. Amazon.

Inside was a $600.00 Amazon store credit card!!! I was so pissed. As I've heard that Amazon charges your card and your store credit card has been known to happen so I destroyed the Amazon store credit card. I also deleted Amazon from my apps.

My current credit report shows i opened up an Amazon store credit card and my credit took a hit!!!

Anyway i want to end here. My Amazon Store Credit Card is still listed as active but it will stay unused forever.

#2098345

Watch out, they cheated me out of hundreds of dollars that l need to live on as l am retired and draw Soc Sec. Something needs to be done about all the scams and cheating Amazon employees are getting away with!

#2048177

Amazon in a phone call told me they couldn’t find an account in my name but they have been taking money out of my bank account using my debit card for months, I now have a new debit card and I would like to be reimbursed the money they have taken out without my consent since they say I don’t have an account

#2013468

Amazon has a history of duping Prime customers. I prefer to save my $ and use their Amazon Smile service where a percent of my $ goes to a charity that I designated.

#2004669

I can believe it. Amazon.com is a very BAD company. Their Website is horrible, their customer service is very BAD, their prices are double than prices in eBay.

#1998675

+1() - Amazon customer service support.

#1888281

BEWARE! SCAMMER PHONE NUMBER(s) in comments. Do NOT let them remote access your computer!

#1836906

oh yea..now it seems like that every time you even go to the damn site you get put on amazon prime automatically. they told me they don't do that, but twice now in 2 months they have with me.

I will never look at this site again. I have ordered 3 things and disappointed on all 3. Since they where all shirts, I washed them before wearing and all 3 fell apart at seams.

Will never order again. Back to the store for me.

#1836740

you are not alone no one asked me either so they bill me each month

#1835639

amazon is running a scam.

#2096616
@PissedConsumer1835639

Amazons income is increased by scamming ppl $10 here , 15 there, etc outta millions of ppl !! No you didn’t pay us!! They say My PayPal card says different I hate Amazon they do whatever

#1764373

They did the same to my husband without him knowing it and he called. Them and report it and went to the bank also to stop it I hate amazon

#1763379

Welcome to the club!!

#1756768

Same thing happened here with me

#1750105

I was an Amazon Prime member for over a year when my password stopped working. I had difficulty creating a new password (Amazon was supposed to send a confirmation which never arrived) so I placed a call.

I talked with someone with a rudimentary knowledge of English who I could not understand. I was transferred to an English speaking representative who was rude and condescending. He had my name, my address, my phone number, my email address and my credit card number but continued to quiz me with insignificant questions. I told him to just cancel my account.

I will add Netflix and Britbox to my TV viewing and not shop Amazon anymore. I don't need them.

#1748781

I am waiting for my refund from Amazon/Al Divine Computers. And BBB.com do not care for other people and follow places like Consumer Affairs in New Jersey.

#1748789
@Tony B Eao

They also Blocked me in Messenger and BBB block me in Messenger, too

#1731842

I am Linda John from Arizona. I do work for so many digital apps and exchanging digital currency. , Amazon Prime Refund Policy is very easy to get more help call on Toll Free Number +1-85*-***-**** https://www.optcustomerservice.com/amazon-customer-service-number.html

#2077169
@Lindajohn

That website is not encrypted. It should be .html with an "S" in the HTML.

S stands for "secure" without that everyone can *** your credit card info. Don't call a number that starts with a "T". It is out of this country, be careful, could be a scammer phone number and fake Amazon customer service email address. I am an online digital scammer detective.

My job is to seek out scams and spam. Amazon screwed me once. I ordered a dandruff shampoo. It comes in and I thought Amazon was a pretty good place to do business with.

3 days later I received an email saying "Your order is on its way! From Amazon. I didn't pay for the second bottle I didn't order. A week goes by and I get an email saying I didn't pay for the second order and if I didn't pay I would be charged a $94.00 late fee!

I had no choice but to pay the bill. I then locked my credit card and asked for a new card with a different number. Without my asking I received a $600.00 Amazon credit card! I was livid!

I didn't want a $600 Amazon card but I couldn't cancel it. I put it away and I will never use it. They also tried to trick me into getting prime. A little box under a bigger box real tiny print said "prime" I seen it and backed out as I knew prime accounts have a yearly fee around $100.00.

They almost got me. I no longer shop for anything from Amazon because I've heard horror stories of people getting double billed.

One from Amazon CC I didn't want and my new CC which they can't use. Be careful!