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As I am a first time customer with Amazon I got online, I found what I was looking for so I ordered the product, the rep talked me into a 2 day delivery. I said no I am not in a hurry, so then he tells me it was something they did for first time customers.

Based on his assurance that they did this for all the new customers I chose that option. THIS MAN LIED TO ME !! Now I see what he DID NOT TELL ME was the fact that they would use my debit card to charge me without my consent or knowledge for this " Prime Account ". I WAS NOT TOLD THAT THIS CHARGE WOULD HAPPEN AND IF THEY WOULD HAVE BEEN HONEST AND NOT DECEITFUL I would have canceled their Prime B.S.

Account right away!!!!!!

Now I have been in business myself for 30 years, I HAVE NEVER DECEIVED ANYONE in all my deals and transactions !! I am not an *** or inattentive when it any business or purchases. The action of Amazon.com taking the $ 99.00 for their " Prime Account ' out of my bank account without my knowledge or consent or notifying me caused my account to over draft. I don't have money due to the fact that I am on Worker's Comp.

disability. I got hurt in another huge company's vehicle. HEY Jeff Bezo IS THIS HOW YOU DO BIZ WITH ANY AND ALL CUSTOMERS ?!! Do you always TAKE ADVANTAGE of your new customers, especially disabled people ?!!

So today I find out about this at my bank. I could not cash my check due to this over draft. I come home, get online go to my Amazon account, open it up and what do you know THERE IS NO CONTACT INFORMATION on Amazon's website. On Amazon's website why do they post no email or phone contact info.

Is this done on purpose? HMMMMMMMM! I have been Decieved!! JEFF BEZO you had better get me contact info to get this $ 99.00 plus the over draft fees refunded.

IF THERE IS NO RESPONSE BY YOU OR YOUR COMPANY IN 7 BUSINESS DAYS, IT'S OFF TO MY LAWYER'S OFFICE, THEN My next stop is the United States Federal Justice Department and the office for Disabled People.

Oh by the way its a crime to deceive Disabled People and this transaction was over state lines. Where do we go from here JEFF ??????

Review about: Amazon Membership.

Monetary Loss: $135.

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Anonymous
#1490980

Yes. Something similar happened to me May 25, 2018.

I had items in my cart and the Amazon window open for several hours while I considered adding another purchase for the rest of the day, researching. Then Amazon sends me an email that the items had been purchased!

I still had the window open clearly never having gone through purchase (I have a screen capture). So I wonder if Amazon is making my decision for me or if the seller was?

Anonymous
to AC #1498599

Just today I checked my bank account and it was over drafted because Amazon prime took out a reoccurring payment, I do not have amazon prime the last time I ordered from them was in Dec 2017 and I paid 8.95 for shipping so I was beside myself, well on May 7th my daughter used my debit card to buy something from amazon for me because she had prime and as we checked her account card was kept as primary payment but when I called amazon over this and looking at my account that stated very clearly I am not a prime holder and at the same time my daughter was on a laptop looking at hers and proving to me her debit card was primary payment the lady I was speaking to changed it right before our very eyes, I blew I told her she changed it while I was speaking to her and demanded to speak to a higher up. Although I will get the money back along with the overdraft fee it still don't explain how they can take that payment out of my account just because she used my card 1 time.

Anonymous
#1476764

I signed up for the HBO 7 day trial. Tried to cancel it on the 5th, one day before the trial was to end.

I clicked that damn cancel button 3 times, THREE TIMES, and nada, zilch, a big fat nothing.. Yet, the following day, AFTER they charged me for something I attempted to cancel many times, I was charged for a month of HBO. I've contacted Amazon twice.. But, I also contacted my bank, as they haven't released the funds to Amazon just yet.

I've had a good and long record with Amazon, I've only had to ask for a refund twice in the last 20+ years, so, that's not too bad. But, this experience, it has to be the worst, because it is just such BS, how convenient for the cancellation button to not work the day before I would be charged for HBO, that after the 7 days I found hasn't much to watch, so it's not worth 15 a month in my opinion.

Anonymous
#1472666

Just got ripped off by then to never clicked on anything now I can't access my account they easily gave me my money back but wouldn't say who the person was that out the membership on my account other than it was a man I'm a woman know man I know has access to my account my bank says they do this all the time once you buy something there they are hoping you don't see it they should be sued!!

Anonymous
#1470929

I also was a victim of Amazon Prime and I just cancelled it !! So freaking mad about it!!

Anonymous
#1434535

This happened to me last month 1-27-18. A mystery charge on my card from AMAZON/Prime for 10.99..

When I looked up my Amazon account. It was now going to be a reoccurring bill every month for 12.99 unless I canceled it right then.. Or paid them the 99.00 for a full year at once. What total BS.

I did not approve this transaction. But how do you sue a multi-billion dollar corporation? NOT.. No contact information on the Amazon site.

Go figure. I am going to file a complaint in my home state and in Washington state where the headquarters is located.

Anonymous
#1385065

Almost happened to me as well. I do think its deceptive the way they have the page set up.

They must be stopped!!! To those who have had their money stolen by Amazon please contact the Washington State General Attorneys office and file a complaint. The more complaints they receive the better the chance of having these kinds of practices stopped. As long as people say nothing Amazon will keep getting away with this sort of thing.

Call the State Attorney Generals office and let them know what Amazon is doing. 1-800-551-4636.

Anonymous
#1385064

I dont know whats going on with them. I read somewhere that they are trying to force people to sign up for their Prime membership.

Those that refuse like myself because I think its unnecessay and a scam, are made to suffer by delaying our orders etc... Guess what! this is not going to make me want to open my wallet up and pay Amazon a *** dime for their useless service.

What it will make me do is to take my hard earned money over to Ebay and other online retailers who actually appreciate my business!

Also I wonder what the FTC and General Attorneys office would think about Amazons bad faith attempts to Sabotage Loyal customers who refuse to submit to their demands to pay for their useless Prime membership by having our purchases held hostage.....

Anonymous
North Las Vegas, Nevada, United States #1324736

yes, I was ordering an item and it said "Click here for more information on free shipping" I clicked and was charged $100... no acknowledgment of the charge...

just charge me the $100. it was not a free trial offer.

it simply said click here to LEARN MORE. I clicked and was taken straight to the shipping page and was already charged the $100.

Anonymous
Denver, Colorado, United States #1305144

While Im sure its comforting to play the victim the REALITY is ALL OF YOU clicked on the free trial!!! Be it by accident or design YOU AGREED to ALL of the terms of that trial offer.

Perhaps the REAL issue should be that YOU PEOPLE DID NOT READ!!!!! YOU just "clicked" away an when the other shoe drops its ALL Amazons fault. Where is the responsibility on YOUR part for agreeing to something YOU HAD NO IDEA ABOUT!!!! Many of your whining online DID use the service but since it wasnt free AND YOU FORGOT that YOU agreed to it Amazon becomes a villian.

I was presented with the 30 day PRIME trial as well, but I READ THE TERMS AND CONDITIONS!!!!! Once I saw there was going to be a reoccuring fee I said NO!!! Guess what, I wasnt charged later. MANY of these instances are YOU using the computer and clicking away without knowing WHAT you are clicking to.

In some instances its impatience, in some its general confussion. But in ALL of those instances SOMEONE in your home has clicked on the I AGREE button.

Anonymous
to Anonymous #1306967

AGREED!

Anonymous
to Anonymous #1403434

Then if that's the case, why wouldn't Amazon just let customers like you and me pay through PayPal, that way we are notified whenever there is a debit or payment made from our account. Instead they ask customer to put in their credit card or debit card info???

It happened to me as well. I bought something for the first time, and it says that I get a free shipping if it was over $25, so it did. Upon checking out that's when I found out that I needed to be Prime member to avail of that. So, I clicked no and paid for the standard shipping fee.

Then after a month time I was billed November 21, 2017. I looked into my Amazon account if I have a subscription, but there was none. I contact customer service and had a chat with one of their representative. She said that I've been a member since October 21, 2017.

I bought the items October 19, 2017 and my credit card was charged October 20, 2017. If it was intentional of me to subscribe, I would have done it before buying so I can avail of that free shipping.

After the purchasing October 19, 2017 I did not logged in to Amazon again, until today when I saw my credit card bill. So who do you think click it for me to be a Prime member and charged my account ???

Anonymous
to Anonymous #1434536

He must work for Amazon.. I did not click any *** button.

Just ordered some freak-en batteries. And paid 14.00 for shipping...

Anonymous
Tarrytown, New York, United States #1305132

this happen to me too i did not order anything from amazon i was just looking for items and prices untile i saw my account withdraw 105.00 dollars i called them and say why they withdraw my account i never said i would like to have prime what a rip off so they gave me my money back

Anonymous
Oneonta, New York, United States #1297719

jus checked my account I have new job and was checking my acct when I noticed a pending amazon prime charge of 106.92 which of course is unauthorized on top of that they charged me for a whole season of a show that I haven't watched nor wanted to watch

Anonymous
to czyzwahz b #1306968

You signed up! Don't click yes to terms and conditions if you DONT agree with something. Not only that if people would read their Email they would not claim to be a victim

Anonymous
#1296362

I used my card to order things last month and just got a txt saying they took a 99 dollar charge out for prime have no idea y what can i do to get it back

Anonymous
Johns Island, South Carolina, United States #1281341

I ordered a book one month and the next month was charged for Prime that I did not order. Canceled my card as stolen and will be getting a new one.

The only thing I can figure is that the book I ordered had a little Prime logo by it in the description square. I FEEL THIS IS A TRICK BY THEM!!

Anonymous
#1278240

These people belong in jail....

Let's all sue them!! Is there attorney out there who's willing to take a class action suit against them?aalaall in 100%

Anonymous
to Anonymous #1385066

Call the attorney generals office and file a report on them! 1-800-551-4636. If more people did this they would not get away with stuff like this!

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