bought a personal grocery cart. thinking it was from amazon.....well..it wasn't.
it had problems practically from the box.
but since it was over 14 days,( i was in the hospital and recovering for over a month before i could get to use it.) amazon REFUSED to do anything. they referred me to the vendor who shipped it to me. so it was a company that signed up for amazon services. he cussed me out and we had a 45 minute screaming match.
no one calls me the names this man did and gets away with it. i called amazon cs back and told them they need to vette their vendors better and was brushed off. a few years later, bozo puts out his personal email for damage control over employee problems. i wrote to him ..........got the same exact form from one of his lackeys that i got 2-3 years earlier!!
i told them to discontinue and close my account right then and there .......i got a snotty email that they would have to wait to weeks to make sure nothing was charged to the account. needless to say, i was not polite at the end of exactly 14 days.
i will never have anything to do with amazon again. alibaba has been a blessing!!
Product or Service Mentioned: Amazon Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.