State: Georgia City: Atlanta Clear all filters (12 of 2371 reviews match)
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I've just spent a half hour trying to figure out how to contact Amazon about this problem. I could not find a way to communicate with them my frustration and to complain about this situation. Their claim that returns are easy is hardly true considering the trouble...
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4 comments
mrv8s10
#522051

Okay I buy alot from Amazon and they do not have awesome customer service when you buy thousands a month they suck on customer service. They first offer to next day your order at no charge okay big deal.

I record every call I make to Amazon customer service and when I caught them lying to me on items that suppossedly shipped that actually never shipped yet they would no longer answer emails or calls from me.

I buy alot of automotive stuff from Amazon because they are cheaper but have since stopped because they have zero control over their sellers and fixing issues with them. They are as bad or worse than overstock ( we sell everybody's returned ***) .com

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#333684 Review #333684 is a subjective opinion of poster.
I purchased a Princess Leia costume (the white one - stop giggling) from Amazon. It was filled and shipped by 7th Avenue Stores. When I received it, I was horrified. The costume was the absolute worst thing I had ever seen. The dress was see through - a fact not...
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12 comments
Anonymous
#570314

I purchased a Santa wig and beard. When it arrived it was different from the one in the photo on the Amazon 7th Avenue website.

Four phone calls, one live chat, and three emails later I can only return the item by losing $5.75 shipping, and paying 20% restocking fee. Iuld never have purchased this item if I had seen the photo that appears on the actual package.These people are using bait-and-switch tactics by misrepresenting the quality of the merchandise.

I realized later that they are also using the same photo for two other wig sets at two different prices. Why isn't anyone being held accountable for these illegal practices?

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#195644 Review #195644 is a subjective opinion of poster.