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Received a call from individuals who identified themselves as representatives of Amazon Prime. They were very anxious to have me contact Bank of America through them).

I was willing to do this but at the last minute I received another call, which I did not accept but which somehow resulted in my disconnection of a call with Bank of America. I called BOA on my own. I was assured that I my account was ok. I then decided to contact the reps from Amazon Prime.

I had asked the reps for the number which they provided as

888 280 ****.

This number was not related to Amazon Prime. I then called BOA again to report this development.

The reps identified themselves as

Ben Gilbert AMZ 52039 and his supervisor Kim Miller AMZ 42022

I was instructed (by BOA) that no further action on my part was required at this time.

User's recommendation: Divulge little or no information about your account. Insist on contacting your bank yourself.

Preferred solution: Let the company propose a solution.

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