Show reviews that mention
order account customer service customer service money card refund item delivery
Filter review

There is some charge on my bank account

$13 and is music thing keeps showing up on my account which I did not order for whatever so can somebody please give me a call and not a text that

User's recommendation: Just want to straighten out what I'm being charged for.

View full review
ID
#2103037 Review #2103037 is a subjective opinion of poster.
Location
Orlando, Florida

Customer Service

2.0
Details
FINALLY I was able to resolve re- registering my Kindle Paperwhite!! BUT I had to call everyday and Customer service site kept saying Problem with site! I used a different cell phone and called this morning And my call was connected immediately!!! Somehow they blocked my own number!!!! Issue finally resolved 9 days later!

User's recommendation: Keep trying!!!!

View full review
ID
#2014523 Review #2014523 is a subjective opinion of poster.
Location
Orlando, Florida

Prime

5.0
Details
Someone order movie on my account i been trying to get in touch with someone about this matter it's about 27 dollars of unauthorized movies getting ordered so can someone stop this the device is not getting ordered from my stick but someone have accessed my account

User's recommendation: Ask for password to order movie or something.

View full review
ID
#2011785 Review #2011785 is a subjective opinion of poster.
Location
Orlando, Florida

Because I'm getting packages shipped to my house with my name on them when I didn't order anything

I cannot contact anybody from Amazon I am receiving merchandise and packages from Amazon prime to my residence with my name on the boxes when I didnt order anything and I hope my credit card or my account with Amazon is not being charged as well that I am not making these purchases
View full review
ID
#1994456 Review #1994456 is a subjective opinion of poster.
Location
Orlando, Florida
Preferred solution
To be contacted by Amazon to get to the bottom or to speak with someone at Amazon to see if my account is being charged

I ordered a right handed guitar and I actually need a left handed one

Please help me I ordered a guitar for a birthday gift but the child is left handed and the one I got is right handed please help me return it and get the proper type.
View full review
ID
#1985269 Review #1985269 is a subjective opinion of poster.
Location
Orlando, Florida
Preferred solution
Return it and get the proper type.

Your trust is our top priority

  • 100% user-generated content
  • Professional automated and live moderation
  • Zero tolerance for fake reviews
  • Equal Opportunity and Protection
  • Verified content

For more information about PissedConsumer and our reviews check out our FAQ page

Order wrong

1.3
Details
Called and cannot speak with anyone in customer service at all AMAZON needs to do better than this!!!!!!!!!!!!!!!!!!!!!!!!!!

User's recommendation: Answer calls cause this inconveniences the customer this way and it could be avoided to have to send an item that Amazon got wrong.

View full review
ID
#1983550 Review #1983550 is a subjective opinion of poster.
Location
Orlando, Florida
Service
Amazon Customer Care

My package is missing

I told him specifically do not leave my packages until after 5 in the afternoon until I get off work they deliver it today this morning and I'm at work and somebody stole my package off my porch and I'm pissed offy
View full review
ID
#1960749 Review #1960749 is a subjective opinion of poster.
Location
Orlando, Florida
Cons
  • Never got a response to my complaint
Loss
$46
Preferred solution
Full refund

Missing my refunds on three pairs of shoes I only got one refund

1.0
Details
I got a recording. I returned three pairs of shoes in one package and they only credit me for one
View full review
ID
#1950547 Review #1950547 is a subjective opinion of poster.
Location
Orlando, Florida
Loss
$99

I have a money issue with my account and I need to cancel order please call me

Now I see that y'all don't cut the freezer strips and off early y'all know y'all some *** and y'all have no one to talk to on the phone nobody don't want to be talking like this right here people that call back they can't help me y'all supposed to be a number one company but I don't see it give me a call back at 407 230-6257
View full review
ID
#1943143 Review #1943143 is a subjective opinion of poster.
Location
Orlando, Florida

Amazon Products and Services Reviews

Product or Service Reviews
Gift Card  1.7 114
Prime Membership  2.5 329
Home Delivery Service  2.7 57
Shipping Service  2.7 527
Account  2.8 371

Related Companies

Company Reviews
Amazon UK 905
Amazon Prime Video 446
Ring Security 242
Amazon Logistics 237
Audible 214
See all related companies

Compare Companies

Amazon
Amazon
7413 reviews
2.2
VS
WalMart
WalMart
9392 reviews
2.2
Compare Amazon vs WalMart

Latest Question

Need to return an item

Tried to print a return label to send back an item because it wasn't what I expected. How would I go about requested amazon to send me a return label

Amazon Questions

Order

1.0
Details
Order was damaged in shipping. We didnt open it for several weeks until the pool was assembled. No one available at Amazon, no return call.

User's recommendation: Buy it locally.

View full review
ID
#1921832 Review #1921832 is a subjective opinion of poster.
Location
Orlando, Florida

Chargers

1.0
Details
I was charged for something I didn't authorize and Amazon prime customer service is horrible you can't get anyone on the phone
View full review
ID
#1897971 Review #1897971 is a subjective opinion of poster.
Location
Orlando, Florida

My account

Amazon - My account
Amazon deactivated my account and I can not get back into my account can you please help?

User's recommendation: Don’t spend a lot of money at a time.

View full review
ID
#1877388 Review #1877388 is a subjective opinion of poster.
Location
Orlando, Florida

Fraud activity

I have resolved concern thanks to excellent customer phone service! (It just took too long to speak to live person.) There was no way of confirming without speaking to customer that the phisherman was not successful and in truth the $7,800 purchase was bogus!

User's recommendation: Nervous clients concerning fraud should first put info into google. The fact that I could not verbally confirm only attempted scam was terrifying!

View full review
ID
#1869427 Review #1869427 is a subjective opinion of poster.
Location
Orlando, Florida

Confirm phishing fraud.

Received email to call fake customer service. Wanted to confirm!
View full review
ID
#1869410 Review #1869410 is a subjective opinion of poster.
Location
Orlando, Florida

Return

I have returned that you need to take care of and Kohl's is closed. That's the only information you're giving me. I need to know if I can return it to UPS instead of Kohl's with the same shipping label. My return has to be in by the 11th of this month. Your auto response does me no good.it's a simple question. Would like a response from a real person.
View full review
ID
#1858134 Review #1858134 is a subjective opinion of poster.
Location
Orlando, Florida