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Did not receive my order

1.0
Details
Did not receive my order #112-8634844-4977028
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ID
#2147255 Review #2147255 is a subjective opinion of poster.
Location
Miami, Florida
Service
Amazon Shipping Service
Loss
$270
Preferred solution
Deliver product or service ordered

Taking money out of my account

Amazon digital took money out of my account I'd like to know
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ID
#2002670 Review #2002670 is a subjective opinion of poster.
Location
Miami, Florida

Taking money out of my account

Amazon took money out of my account twice I didn't give you permission to take anything out of my account please return my money back to my account asap or you will talk to my lawyer within in the next few days my number of contact is 954-901-9624
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ID
#2002613 Review #2002613 is a subjective opinion of poster.
Location
Miami, Florida

Item show lost on my order list yet refund not issued.

I think now that person to person contact is prohibited by covid-19 should not be the time when Amazon limits or entirely fails on providing phone assistance, rather, it is the time to increase phone assistance.
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ID
#1949107 Review #1949107 is a subjective opinion of poster.
Location
Miami, Florida

Amazon prime charges

1.0
Details
I called in months ago to delete amazon prime on my account but I was still charge and has not been updated... Im broke not working because of this virus and you guys over-drafted my account thank you
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1 comment
Nancy L
#1859402

Possibly contact the BBB about it.

ID
#1905957 Review #1905957 is a subjective opinion of poster.
Location
Miami, Florida
Service
Amazon Prime Membership

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My account is locked

I couldnt reach anyone. It really sucks im paying for something i cant uae all becuase i went to but a tv and it was suspicious activities.. But i cant talk no one to verify myself

User's recommendation: Ughhhhhhhh.

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ID
#1897085 Review #1897085 is a subjective opinion of poster.
Location
Miami, Florida

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Verified Reviewer

My order

Amazon - My order
Hi I placed a order for hand sanitizer.. but when I check my order its telling me that it not found in the system and I have my tracking number can someone please call me back or email me back as soon as possible please
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ID
#1896045 Review #1896045 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
Deliver product or service ordered

Order cancelled and sent

Amazon - Order cancelled and sent
Order was previously canced, because item was not available. Had to buy from another provider and order arrived. First provider, although order had been canceled, sent the item and charged for it order number attached 111-3207477-3621868.again this order was cancelled on March.
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ID
#1854748 Review #1854748 is a subjective opinion of poster.
Location
Miami, Florida

Amazon cherge for expedite delivery, but there is no penalties for delayed or no delivery

Initial Question: I found very disrespectful to let me wait for one month to let me know I will have to wait another month for my order.I really can't imagine that could happen with Amazon. 07:11 AM PDT Bharath(Amazon): Hello, my name is Bharath. I'm here to help you today.I'm really sorry to hear that. 07:12 AM PDT Andy: I don't want to wait another month. This is really not what I expected from Amazon.I am still in denial this is happening to me here.07:13 AM PDT Bharath: Can you provide me the order number?07:13 AM PDT Andy: Monday, July 20, 2015 Order # 108-2800781-4000217 07:15 AM PDT Bharath: Thank you. Let me check this for you. 07:20 AM PDT Bharath: Thanks for waiting. Is this the item Kingston Digital 128GB Data Traveler SE9 G2 USB 3.0 (DTSE9G2/128GB)?07:20 AM PDT Andy: yesQty = 207:21 AM PDT Bharath: I see that this item listed as Usually ships within 2 to 4 weeks.07:21 AM PDT Andy: did you see the day of the order?07:22 AM PDT Bharath: Yes, I did. 07:23 AM PDT Bharath: Monday, July 20. 07:23 AM PDT Andy: ok, how many weeks as of today07:24 AM PDT Andy: 35 days / 7 = 5 weeksNow add to that, they are asking me for a my consent to wait another 30 days.Is this really Amazon?07:24 AM PDT Bharath: This is current status of the availability of the item.07:25 AM PDT Bharath: When you placed the order we didn't have it stock. 07:25 AM PDT Andy: Bharath, does looks normal to you?07:26 AM PDT Andy: Not normal for me.Amazon charge for expedite delivery07:27 AM PDT Andy: This time was a normal delivery in 4-6 weeks.sorry, 4 weeksFirst, they are delayed.07:27 AM PDT Bharath: Yes, Our shipping estimates--such as "Usually ships within 2 to 4 weeks"--take into account the time it takes to receive the item from our suppliers, pack it, and prepare it for shipment. 07:27 AM PDT Andy: Second, in very absurd and disrespectful manner they are asking me to concent to delay the order another 30 days.07:28 AM PDT Bharath: I certainly understand, Andy. 07:28 AM PDT Andy: Bharath: My problem is to pick the product and pay as requested.Amazon problem is to deliver the product as promised07:28 AM PDT Bharath: This item is currently not readily available with us to ship directly.07:28 AM PDT Andy: I don't care how you do it.07:29 AM PDT Bharath: We need to get it from the supplier and ship to your address. 07:29 AM PDT Andy: If this item is hard to get, then Amazon should not display the item. Period07:30 AM PDT Andy: It is very unprofessional, not Amazon like, to display an item, let the customer wait the delivery time; and then ask the customer to wait another 30 days as nothing happend07:30 AM PDT Bharath: I understand we tried out best to get the item soon but we couldn't make it I apologize for that. 07:30 AM PDT Andy: Barath, I DON'T CARE WHAT AMAZON HAS TO DO TO DELIVERY07:31 AM PDT Andy: Amazon promise 2-4 weeksI wait 2-4 weeksPeriodthe rest, is Amazon problemI paid for that Service and that product, with this delivery time.Now I need solutions, not excuses07:32 AM PDT Bharath: We didn't charge your card for this order yet. If you prefer I'll cancel the order and you can place a new order with the other sellers. 07:32 AM PDT Andy: HOw easy you put all of this.07:32 AM PDT Bharath: Otherwise you would have to wait until Monday, September 14, 2015 - Saturday, September 26, 2015.07:33 AM PDT Andy: Your proposal is as disrespectful as the proposal of waiting another 30 days.If have to pay for expedite delivery07:34 AM PDT Bharath: I understand but even if I upgrade the shipping it won't take effect as it's not available readily with us.07:34 AM PDT Andy: I would like to be rewarded for delayed or none existing deliveryYou wont upgrade the shipping.I will cancel this order, and I expect to get credit for my next order.Plus, that this order had already a $ 30.00 discount.07:36 AM PDT Andy: Now, let me know how much I get paid for delayed delivery, and be treated like nothing happened and I should be responsible for your suppliers delayes.Let me give you a tip about suppliers in this order: SOLD BY AMAZON.COM LLC07:37 AM PDT Bharath: Unfortunately, we're unable to issue any credits for this delay. 07:38 AM PDT Andy: Unreal07:38 AM PDT Bharath: If you prefer I can upgrade the shipping to one day so that we'll ship the item as soon as we get from the supplier. 07:38 AM PDT Andy: Are you crazy?I don't trust you anymore07:39 AM PDT Bharath: Then you are welcome to cancel the order. 07:39 AM PDT Andy: Let's do this. Since I am noticing that there is no concern about the customer in this Chat.First, apply the $30.00 to my Amazon Card.07:40 AM PDT Andy: Second cancel this order.07:40 AM PDT Bharath: We really concerned about our customers and we'll do our best to resolve their concern. However we don't have any other option at this point. May I know the reason for the $30 credit?07:40 AM PDT Andy: No Amazon is not in this situation.07:41 AM PDT Andy: You and Amazon were just playing bully.I can't do nothing, I am a small fish.only thing I have to do is get out of this fishpool.07:42 AM PDT Andy: The reason for the $ 30.00 credit is because I applied for an Amazon CC.07:45 AM PDT Bharath: When you pay with a gift card, we reserve the funds for use on that specific order. However, we don't actually "charge" the gift card balance until the order is shipped. The credit will be issued back to your account once the order cancelled.07:46 AM PDT Andy: There is no issued back, because I had no card prior to this infamous transaction.07:46 AM PDT Bharath: No, it'll be back your amazon.com account. You'll see that under your gift card balance. 07:46 AM PDT Andy: The correct statement would be: As soon as you cancel this order, a credit of $ 30.00 will be applied to your Amazon CC.07:47 AM PDT Andy: Is the above statement correct?07:47 AM PDT Bharath: No, the credit you used was from your gift credit balance. It won't go to CC. 07:48 AM PDT Andy: Barath, I really don't know why is so complicated; but let me explain in another way.1. This order will be cancel.07:49 AM PDT Bharath: You're not charged from your credit card.07:49 AM PDT Andy: Let me finish07:49 AM PDT Bharath: Okay.07:49 AM PDT Andy: 1. Order will be canceled.07:50 AM PDT Andy: 2. Credit as Gift Card Balance will be applied to the card3. I have a balance in my card for another order.That order can be credited with that $30.00 Gift, since that second order, would be now the first.07:51 AM PDT Andy: or just apply the credit to my card.07:52 AM PDT Bharath: You finished? 07:52 AM PDT Andy: yes07:52 AM PDT Bharath: You had 30$ gift credit in your amazon.com account right?07:53 AM PDT Bharath: And it was applied to this order.07:53 AM PDT Andy: I did not had a card prior to the order in question.I got my $ 30.00 credit because I applied at the time I was making the order.07:54 AM PDT Bharath: Well, the $30 credit was issued to your gift card balance since you applied for the Amazon cc.If you cancel this order it'll be back to your gift credit balance. 07:55 AM PDT Bharath: And you're not charged for this order yet from your credit card. 07:55 AM PDT Andy: Of course not, I should be paid for being a ***.Now, may I apply that 30 dollars credit to my current balance.07:56 AM PDT Bharath: You can cancel the order and the credit will get back to your account automatically. 07:56 AM PDT Andy: i am not asking if i get the credit back.i am asking if will be applied to my current balance07:57 AM PDT Andy: or should i do it manually?07:58 AM PDT Bharath: https://www.amazon.com/gp/css/gc/balance/ 07:59 AM PDT Andy: Wow, almost one hour in this Chat, trying to solve an Amazon problem. If i make 38/hr, and get paid 1.5 times my rate in my free time, then Amazon owes me 57 dollars.07:59 AM PDT Bharath: It'll be added to your account automatically and will be applied to your next order. 08:00 AM PDT Bharath: You will see an option to use the gift card on checkout. 08:00 AM PDT Andy: My next order already happened; that's exactly what i am trying to tell you.OMGI did an order already, and it was delivery08:01 AM PDT Bharath: You didn't tell me that you already placed an order.08:01 AM PDT Andy: since this order, Amazon is unable to fulfill its promises;i expect then to apply that credit to what it would be my first order: which is the second.IS THIS TOO HARD to understand?man, you are all so mechanical.08:02 AM PDT Andy: I am telling you ALL THE TIME; I WANT THAT CREDIT IN MY CARD, TO ANOTHER ORDER THAT I PLACED.READ ABOVE !!!!08:03 AM PDT Bharath: The credit will not go to your Card.08:03 AM PDT Andy: Remember when i tell you let me finishOK, READ IT FOR THE FIRST TIMEor better, let me copy and paste1. Order will be canceled. 2. Credit as Gift Card Balance will be applied to the card 3. I have a balance in my card for another order. That order can be credited with that $30.00 Gift, since that second order, would be now the first. or just apply the credit to my card. 08:04 AM PDT Andy: CAN YOU READ NUMBER 3??????08:06 AM PDT Andy: One hour in this *** chat: amazon now owes me $ 57.00 dollars.08:07 AM PDT Andy: And now i will paste in this Chat the Message Amazon send me: Important Messages We thought you should know that there's a delay with the item(s) listed below. You'll need to approve this delay so that we can continue processing this part of your order. We apologize for any inconvenience. To see all the items in this order, to cancel an item, or to make any changes to unshipped items, view your Order Summary Order Placed: July 20, 2015 Delayed items--your approval required Items Ordered Approve Kingston Digital 128GB Data Traveler SE9 G2 USB 3.0 (DTSE9G2/128GB) Updated Delivery Estimate: September 14, 2015 - September 26, 2015 Your approval required by: September 21, 2015 We will still try to ship the above item(s) by the approval required by date(s). If this is not possible, and we have not received your approval for the delay by the date(s) listed above, we will cancel this part of your order. 08:08 AM PDT Andy: AS I SAID: THIS IS UNREAL. I REALLY CANT BELEIVE I AM DEALING WITH AMAZON. !!!!08:09 AM PDT Bharath: I had told you that the gift credits will be added to your amazon account not to the credit card and that credit will be applied to your next order that you place next. 08:12 AM PDT Bharath: If you prefer I'll cancel this order for you. 08:13 AM PDT Andy: No thank you. it will be my pleasure to do it by myself.Bharath, since you did nothing to help me.08:14 AM PDT Andy: My status now: I am very frustrated with Amazon; and i think that the $ 30.00 credit will never be applied to any future order.08:15 AM PDT Bharath: It'll be applied to your future orders. 08:15 AM PDT Andy: It will not.I will not buy from Amazon .Thanks You.bye.08:16 AM PDT Andy: This chat is going to go Public.08:16 AM PDT Bharath: Ok.08:16 AM PDT Andy: i will show to all my network08:16 AM PDT Bharath: Is there anything else I can assist you with today?08:16 AM PDT Andy: Did you assist?What a joke.bye08:17 AM PDT Bharath: Bye.
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ID
#688230 Review #688230 is a subjective opinion of poster.
Location
Miami, Florida
Service
Amazon Customer Care
Reason of review
NO RESPECT
Preferred solution
i do not expect a solution after this experience. this changed my trust in Amazon 180 degrees.

Amazon .com i make a mistake when i was selling laptop

is galsonson i was selling laptop last year i make a mistake on amazon is my mistake i don t the policies i don t know amazon don t allow seller to have more than one account i have a total of 6 account cause i did not read policies i sold a total 12914 dollars now the company refuse to pay for cause i make a mistake amazon is the best place to purchase and do business please seller per-performance i am very sorry if i was mad say bad thing about please i need my money i have no job i have bills to pay please i need the money to pay rent my bills i love amazon best place to do business on earth thank you so much amazon
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1 comment
Anonymous
#732405

I "make a mistake" trying to decipher this post. Now I have a huge headache.

ID
#453792 Review #453792 is a subjective opinion of poster.
Location
Miami, Florida
Product
Amazon Account
Loss
$12914

Amazon steal 12914 it been almost a year the company refuse to pay me and lie please help me

i was selling laptop on amazon last year i start on 7/26/2012 after all my laptop were sold i receive said my account was block i contact the payment department said my money will release on 10/30/12 please amazon steal 12914 for me i purchase all my laptop on eBay i email them all my receipt now amazon send me a email said there are not going to pay someone from the payment department lie said i was doing fraud i ship all my laptop on time i gave them all the tracking number i don t know what kind of business is this i was just trying to make some money now i been rip off by amazon for 12914 dollars please help me to get pay from amazon
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1 comment
Anonymous
#779463

galsonson problem solve please removed all complaint thank

ID
#451369 Review #451369 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$12914

THEY FAILED TO RETURN MY SOLD ITEM & CANCELED MY ACCT

WARNING - AMAZON SELLING CAN BE DANGEROUS TO YOUR POCKETBOOK. I THOUGHT I FOUND A VIABLE ALTERNATIVE TO EBAY. WHAT A MISAKE! I SOLD A ROUTER I BOUGHT FROM AMAZON DUE TO CHANGES IN MY ISP CONFIG. THE GUY WHO BOT IT COULD NOT INSTALL IT DESPITE MY ADVICE TO HIM. AMAZON REFUNDERD HIM, DID NOT MAKE HIM RETURN MY PROPERY & NOW IS CANCELING MY ACCOUNT! MY BUYER METIONED THAT HE WAS SETTING UP A NEW COMPUTER. HE ASKED ME FOR ADVISE & I INFORMED HIM THAT I HAD TO WORK WITH THE ROUTER MAKER & MY ISP FOR SETUP. OUTRAGEOUS. DO NOT DO BUSINESS WITH THEM.
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4 comments
Anonymous
#798921

Report this crime on the Better Business Website. http://www.bbb.org/alaskaoregonwesternwashington

The same thing happened to me for a $400 Playstation 4.

It takes about ten minutes to report this act of theft to the BBB. If enough of us make the same complaint about Amazon, for allowing dishonest buyers to be "rewarded" by Amazon thus stealing from honest sellers, it makes a statement.

Don't let them get away with this. Report 'em!!!

Anonymous
#680528

In order to sell on Amazon.com you must be willing to offer the best customer service experience possible. Amazon has very high standards and requires all merchant sellers to abide by their requirements.

Even if it cost you a little extra money you should be willing to pay out of pocket to keep customers happy and keep your good seller rating with Amazon.com. No matter how big or profitable a merchant seller is Amazon.com will cancel any merchant seller that has excessive complaints or poor customer reviews.

Their policy is good for everyone, customers and merchant sellers. Amazon constantly weeds out those negligent sellers and Amazon reviews are very high.

Anonymous
#680787
@PissedConsumer680528

I spelled out in detail what I was selling & added it was not refundable. This was after the first buyer returned it because "he mad a mistake".

Amazon just ignored my terms and just caved to the buyer.

Unfair & unjustified! :(

Anonymous
#798922
@PissedConsumer680528

It doesn't matter if you do EVERYTHING right. Amazon will side with the buyer no matter what and screw over the seller.

My buyer's blatantly false claim wasn't even investigated by Amazon or they would have seen he had no ground to stand on.

Without warning, Amazon refunded his money, charged the refund to me, and the buyer has "no obligation" to return the item. Amazon has it out for buyers no matter how careful and honest you are.

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ID
#390828 Review #390828 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$45

Amazon double billed my card.

I recently placed an order with Amazon.com for $144.95. Amazon double billed my debit card resulting in four overdrafts to my checking account. The first customer service rep said they didn't and to call my bank. I contacted my bank and they said it was Amazon's fault. Second Amazon rep I talked to said it was Amazon's fault and to supply my bank's contact details. I am currently on my forth Amazon rep and nothing is being done. The overdrafts have not been taken care of and I had to pay my bank for them. What a joke.
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ID
#150719 Review #150719 is a subjective opinion of poster.
Location
Miami, Florida
Product
Amazon Account

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