Amazon
Reviews in Davenport, Florida
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$4.7M
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TOTAL REVIEWS
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PAGE VIEWS
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ISSUES RESOLVED
Update by user Apr 30, 2018
NO WE HAVE NOT HEARD ANYTHING FROM AMAZON ON THIS ISSUE!! 4/30/18 Hello FamiliarWalrus, We are contacting you in order to check the current status of your review.
Did Amazon try to contact you and what happened afterwards? What steps did you take to get this resolved?
Original review posted by user Mar 30, 2018
... ID
Location
Davenport, Florida
Service
Amazon Shopping Review Listing
Reason of review
revoked review privileges
Loss
$1
Preferred solution
Reinstate review privileges
You should not have to pay extra for good customer service
We refuse to pay Amazon to be a "Prime Member" so as a result our orders take a long time to ship and sometimes only after we call their customer service and the operators are in India or some other foreign country and impossible to understand. Good customer service is a requirement for retailers to earn your business, not something you pay extra for. On Nov 28, 2017 we placed an order for in-stock products at Amazon and as of Dec 18 AM the order was not shipped. Waiting 3-weeks for an order to be processed is outrageous. The irony is that Amazon requires suppliers who ship direct to customers for them to ship those orders within 3-days. Amazon will never tell you when they will ship an order nor will they provide the name of the shipper nor the shipper's tracking #. Amazon deflects these inquiries by estimating when your package will arrive even though they only control the time your order is picked/shipped and the selection of the shipper. My solution is to identify items I want on Amazon and then buy them on Ebay, Wal-Mart.com, Target.com, BestBuy.com or other retail sites where the prices are equal to or lower than Amazon, free shipping is predominant and my orders are always shipped in 1-2 days and frequently the same day then these companies supply the shipper's tracking # so I know exactly where my order is and when I will get it.
ID
Location
Davenport, Florida
Service
Amazon Shipping Service
Cons
- Delivery hassles
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
I am super pissed at Amazon new delivery carrier Amazon Logistics (AMZL_US) it is by far the worst thing there doing. They’re constantly losing my packages in the transition to their Miami hub, lost 3 packages in same week was supposed to receive. When they do try to...
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3 comments
Call 1-877-252-2701 and ask to put special instructions on your account. This could be "ok to leave package at door" or any other secure location.
You can also file a complaint regarding the driver as you mentioned you have been home and no knock on door.
Just undeliverable notification. Have order number available so they can attach correct driver to package.
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ID
Location
Davenport, Florida
Service
Amazon Logistics Delivery Service
Pros
- To never use amazon logistics
Cons
- Poor delivery service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Amazon - Account Review from Davenport, Florida
Received bed in a bag that was used. Big stain in the center of the comforter. I washed it in cold water on gentle cycle as i wash all other spreads and the stain got bigger. Its right in the center and i can send pics if need be. I am going to let amazon know and im also concerned about the bad reviews regarding bed bugs. Please refund my account my name is Amber Summers 162 waterfall way. Altamonte Springs Fl. 32714. It was shipped on 11/7/14. 8 piece black and gray hotel bed in bag comforter with sheer set. Queen. Order #002-1466030-7238662. If i do not hear back regarding a refund i will notify the better business Bureau.
ID
Location
Davenport, Florida
Product
Amazon Account
Reason of review
Damaged or defective
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