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2.5
Details
Christmas shopping with Amazon was a failure. USPS is a big part of that. Why can we not deside how our packages are shipped? I am the one paying for it. Why is that option not available? If it is, where. I have been unable to find this feature. I hate the USPS. If...
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1 comment
Machele
#1617132

Amazon says they have two day shipping with Prime but now that they use FedEx and others to ship and allow those carriers to deliver to the USPS who then actually delivers the package, the whole process becomes somewhat of a joke. The USPS is unreliable and, often quite inept.

You may, or may not get your package delivered via USPS in two days, or a stranger up the road may get it or your neighbor will deliver it to you in a day or so as the postal carrier will have delivered it to the wrong address. Or, you will just never receive the package.

Amazon shipping is fast becoming unreliable but, given the large volume they ship out, they shrug off complaints and think "so what? Gullible people will still shop online with us and we can safely ignore those complaining." Best to start looking and shopping at online sites that do a better job of shipping.

Review
#1430209 Review #1430209 is a subjective opinion of poster.
Pros
  • Diversity
Cons
  • Apathy
  • Inability to choose shipper
  • Usps is abysmal
Reason of review
Problem with delivery
Loss
$250
Preferred solution
Disclose delivery method (USPS, UPS, FedEx, etc.) prior to securing purchase. Allow the customer the ability to choose the method of delivery.
Tags
  • USPS complaints

Amazon review in Orlando, Florida: Black Friday Deal Nevr shipped

2.7
Details
Amazon offers free 2nd day shipping. On Cyber Monday Nov 26th I ordered 99.00 Bose Head Phones for 49.99 for my Daughter for the holidays. There was no indication at the time of the order that the Item was out of stock. "Two Weeks" and they still have not shipped the order. The Customer Service team was useless in letting me know when the Headphones would be back in stock and would ship.
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Review
#1420310 Review #1420310 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Variety of products
  • Price
Cons
  • False guarantees
Reason of review
Poor customer service
Loss
$50
Preferred solution
Deliver product or service ordered
Tags
  • Deceptive Prime Membership
I am making attempts along with the option of resetting password. The problem 'occurs' when the REQUEST for verification of an expiration date of an old credit card ....9787 no longer active and destroyed is being asked. I DO NOT have this old expired information. In...
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Review
#1418157 Review #1418157 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Poor customer service
1.0
Details

Update by user Dec 19, 2018

After 2 weeks got a refund after stopping payment at local bank will never use amazon again rhey could not fulfill 2 day delivery tried to say addrwss incorrect but both ups and fedex deliver w d packages from amazon with exact same address they claimed NO...

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Review
#1403884 Review #1403884 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Price
Cons
  • Customer service
Reason of review
Order processing issue
4.7
Details
I just got this message tonight! “Sorry, we are unable to accept your review. You are no longer permitted to review products on Amazon because you have violated our Community Guidelines.” My reviewer rating was 3,000 out of what must be millions of people. My helpful...
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10 comments
Anonymous
#1623133

They have done with 2 times in the last month to me. Customer since 1999, never left link or mentioned other retailers, never got free products or asked for products in exchange for giving 5 star reviews.

Still banned for no reason, last review I gave 4/5 stars, I think they are banning everyone who leaves less then perfect reviews.

On first ban I emailed them, the restored my account a few days later, just to ban me again one week later. Now it's been two weeks and no response, just a auto reply saying I violated community standards.

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Review
#1394117 Review #1394117 is a subjective opinion of poster.
Service
Amazon Review Listing

Amazon review in Melbourne, Florida: Spent 45 minutes try Canadian soup . Even with t

Spent 45 minutes trying to order Canadian pea soup and had an account but even tried to set a new account. Even i already had an account and it woudnt let order what I wanted. Sucked!! Never again! Like repeartly tries.
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Review
#1391944 Review #1391944 is a subjective opinion of poster.
Reason of review
Order processing issue
Amazon has a large selection of items for sale, but trying to return items from their Sellers is a nightmare, and Amazon only adds to the problem! I have had late deliveries, deliveries stating the package was handed directly to resident, when it was not, deliveries...
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3 comments
Lynnett
#1575892

Well, Jeff at Amazon will be happy to know that I'M most definitely not happy with them. And I'll also be ending my 6years of being a customer that buys merchandise every month and had several subscriptions with Amazon every month!.

Happy now Jeff @Amazon ?. Lol

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Review
#1373875 Review #1373875 is a subjective opinion of poster.
Service
Delivery Service
Reason of review
Problem with delivery
2.3
Details
I was banned from reviewing or asking questions because possibly have a personal relationship with the company, or am biased I don't have a relationship with any company. And I'm not biased, I shared a review on something that was gifted by my father, and grandmother,...
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1 comment
Anonymous
#1607228

That is not why. A computer makes the decision based on direct contact with sellers and editing or deleting reviews.

It’s a very flawed system. I appealed twice and finally got a human to review and reinstate me. However either the computer blocked me again or I was never reinstated because 2wks later I still couldnt review. So I again contacted them via email and they responded the next day stating I am again reinstated and to allow 24hrs.

So I won’t know if it worked this time until tomorrow. I’m blown away amazon is allowing this to happen to honest customers and has done nothing to correct it overall. The crazy thing is I see reviews posted all the time that say they received a discount in exchange for an honest review like what?! How is that ok?

I wish someone high up in amazon would address this issue cuz they are losing customers left and right. Most people will just cancel their prime and not try this hard to get it fixed

Review
#1366061 Review #1366061 is a subjective opinion of poster.
Service
Amazon Review Listing

Amazon review in Lutz, Florida: More than once no 2 day delivery

4.3
Details
I have had more than one time not get my item in 2 days with a Prime product. Just a message oh your package is delayed here is the knew delivery date. So why am i paying you every month. Just yesturday got the wunderful massage so know my,project is delayed maybe a week. Maybe ill just use e bay from know on.
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Review
#1362627 Review #1362627 is a subjective opinion of poster.
Service
Delivery Service
Reason of review
Problem with delivery

Update by user Apr 30, 2018

NO WE HAVE NOT HEARD ANYTHING FROM AMAZON ON THIS ISSUE!! 4/30/18 Hello FamiliarWalrus, We are contacting you in order to check the current status of your review.

Did Amazon try to contact you and what happened afterwards? What steps did you take to get this resolved?

Original review posted by user Mar 30, 2018

...
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1 comment
Anonymous
#1456606

https://www.reddit.com/r/TheGreatAmazonPurge/

Review
#1222543 Review #1222543 is a subjective opinion of poster.
Service
Amazon Shopping Review Listing
Reason of review
revoked review privileges
Loss
$1
Preferred solution
Reinstate review privileges