State: Florida Product: Amazon Account Clear all filters (17 of 217 reviews match)
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Amazon in Cape Coral, Florida - Can not log into account

1.0
Details
Answer - To Bad. Trouble shooter hung up on me. He sad to call back and try again. Can not log into my account. i need to tell him expiration date and last 4 digits of that credit card Number. I have no idea and that card was closed several years ago. Amazon People refused to connect ve to a manager. The SOB slammed phone down in my ear!!!!! Have been trying to use this account for 6 months with no luck. Purchased $300 product from another vender.
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Review
#1698185 Review #1698185 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Access/ activation issues
I am making attempts along with the option of resetting password. The problem 'occurs' when the REQUEST for verification of an expiration date of an old credit card ....9787 no longer active and destroyed is being asked. I DO NOT have this old expired information. In...
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Review
#1418157 Review #1418157 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Poor customer service

Resolved: Amazon in Fort Lauderdale, Florida - Great Company That Now Has Become Awful

4.0
Details
Addendum to my 1 st letter to Mr. Raghavender- I have researched the promotional balance- of $34.75 all over Amazon. I have discovered that there is no record of this amount-and this would account for the lack of Amazon being able to apply this -my balance due to me-to any product I purchase-regardless of whatever manner you stated- state-or will state in the future. I did discover I do have a promotional balance-see attached: As you can see I am owed $26.00 in the Amazon MP3 Category- $25.00 in the Amazon Video Category- $25.00 in the Kindle Editions Category. Total = $76.00. All this when I was never able to view any prime videos in 2015- never bought any music- nor bought any kindle books. I gather-this must be a ploy- as to entice me to spend additional monies -then and only then will I ever see the $76.00 refer below in black and white- only if I spend money to buy other Prime video/music/kindle products. Kind of a coercion process- I suspect. Again- the $35.75 owed- appears nowhere- so how can it be applied- since no one knows of it's existence besides you and I- and remember I have your e-mail that validates this amount. I did not pull it out of hat. I am forwarding this all for your review- and assessment. My impression is that there is something terribly wrong here- and should be addressed. Since you are the Assistant of Mr. Bezo- you probably are the person to do so. Unless you prefer I forward all the above - in the form of a Presidential Complaint- and notify others- which I rather not do-in lieu I am sure this is a computer glitch-and an obvious over site by your Organization. I have now spent an enormous amount of time- reading all your correspondence about policy of Amazon- the products that change- and that it would automatically be applied at the appropriate time. Well Sir- since no one knows of this besides you and I- I can't see it ever being applied to anything-and the fact that $76.00 is owed me in the Prime area- you may want to reconsider your 1 month extension of Prime services-not that I really need it-since if I buy something it shall always be over $35.00 and the shipping shall always be free. I suggest you review your position on this matter- and come up with something equitable-otherwise-I shall contact the FCC- and other Government Agencies-and consult an Attorney about this matter-and the manner your firm does business. Govern yourself accordingly
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Resolved
Review
#764894 Review #764894 is a subjective opinion of poster.
Product
Amazon Account
Pros
  • Customer service
Cons
  • Horrible customer service
  • Corporate office executives do not speak to their customers
  • Promises- failure to execute
Reason of review
Poor customer service
Preferred solution
Full refund

Amazon Account Review

1.0
Details
Taking 102 dollars from my bank account without authorization! Today 9/1/15 trying to stop payment. I bought a 7 dollar laptop charger from an Amazon seller over a month ago. First online purchase ever! And i get screwed! Hopefully my bank fixes it after having to be on hold for over 20 mins!!! This is absolutely ridiculous.
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Review
#692912 Review #692912 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Pricing issue

Amazon - Account Review from Tampa, Florida

4.1
Details
I was charged $108.41 by amazon for something called prime. Tell said I ordered it on May 23, but I know I didn't. I have never did a free trial on anything in my life, and I certainly didn't agree to pay for anything like this prime thing. Amazon said they would credit my account, but in the meantime my bank is charging me for being overdrawn. What remedy do i have for my loss of these banks fees while waiting on Amazon to credit my account? I feel amazon has intentionally took my money through deceptive business practices. Something should be done to stop amazon from doing this. Very concerned about this company. I believe I will complain to my congressman here in Tennessee, Cocker, I also believe there may be other things this company is doing wrong. A federal audit would help protect consumers.
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1 comment
Anonymous
#1011723

Prime isn't something Amazon will slap on your account without your knowledge. Whether you meant to or not, you DID sign up for a free trial, if you got charged for the memership. Whether you did it by selecting 2 day free shipping, or by watching a Prime video, you indeed signed up for it, on your own.

Review
#670863 Review #670863 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Problems with payment

Amazon - Account Review from Davenport, Florida

1.0
Details
Received bed in a bag that was used. Big stain in the center of the comforter. I washed it in cold water on gentle cycle as i wash all other spreads and the stain got bigger. Its right in the center and i can send pics if need be. I am going to let amazon know and im also concerned about the bad reviews regarding bed bugs. Please refund my account my name is Amber Summers 162 waterfall way. Altamonte Springs Fl. 32714. It was shipped on 11/7/14. 8 piece black and gray hotel bed in bag comforter with sheer set. Queen. Order #002-1466030-7238662. If i do not hear back regarding a refund i will notify the better business Bureau.
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Review
#568794 Review #568794 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Damaged or defective

Amazon .com i make a mistake when i was selling laptop

is galsonson i was selling laptop last year i make a mistake on amazon is my mistake i don t the policies i don t know amazon don t allow seller to have more than one account i have a total of 6 account cause i did not read policies i sold a total 12914 dollars now the company refuse to pay for cause i make a mistake amazon is the best place to purchase and do business please seller per-performance i am very sorry if i was mad say bad thing about please i need my money i have no job i have bills to pay please i need the money to pay rent my bills i love amazon best place to do business on earth thank you so much amazon
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1 comment
Anonymous
#732405

I "make a mistake" trying to decipher this post. Now I have a huge headache.

Review
#453792 Review #453792 is a subjective opinion of poster.
Product
Amazon Account
Loss
$12914

Amazon in Orlando, Florida - Canceled order

afew days ago I canceled an order for photo mats 1/1/2 hrs after I placed the order....The amount was $48.99,this amount has not been credited to my debit acc.I would like this done as soon as now.....!!the order# is 002-8146139-7012255 .They took out the amount of the order right away and canceled the order when I requested them to do so but still have not returned my money,they are not supposed to take the money out of your account till they have shipped the item,in this case they took it out when it cleared the bank.I want the amount credited back into my account!!!...Susan Holloway
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Review
#393391 Review #393391 is a subjective opinion of poster.
Product
Amazon Account
Loss
$49

Amazon.com

I make a mistake by ordering the wrong cologne, it was for *** men, and the person it was a gift for is not ***. I canceled it immediately, yet they still withdrew the funds. I sent an email specifically asking to make sure that this did not happen. I've canceled it several more times on my account but it doesn't show, the order is still showing up as proceeding. No response to my attempted emails, except for the seller saying that he has nothing to do with banking. It is very frustrating not having a phone number where I can talk to someone about this. They wasted no time at all withdrawing the money.
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Review
#367807 Review #367807 is a subjective opinion of poster.
Product
Amazon Account
Loss
$44

Do not buy or sell on amazon this company will steal your money

is company name amazon is a big steal company the seller performance also will steal your money and block your account please be ware this company is growing cause there are stealing from the seller amazon steal 7800 from i email the seller-performance@amazon.com i have my lawyer will sue them in court if you are selling on amazon please when there are steal from file a police report also contact better business bureau and file a claim and your with state attorney amazon is a big stealing company there no good for sell for buy this company need to be close out of business there no good and the seller performance don't care about seller cause all of team is steal we will nail them in court cause this criminal need to put in jail or their action there are thief i will make sure everybody know about this company i will contact the media as well this company making hard worker people suffer this criminal need to be in jail
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2 comments
Anonymous
#1163573

they dont steal your money wimp

Anonymous
#585979

Hi 5 go for it. I wish someone started a class action suit, I'd join in no time. This company needs to be closed out of business. Seller Performance is a joke, outsourced, don't know what they're talking about. At best you get a cut and paste response from them. Big shots up there don't care.

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Anyone who wants to buy or sell on Amazon, beware they will steal your money, youll be left high and dry. I know what im talking about.

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Review
#364621 Review #364621 is a subjective opinion of poster.
Product
Amazon Account
Loss
$7800