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As I am a first time customer with Amazon I got online, I found what I was looking for so I ordered the product, the rep talked me into a 2 day delivery. I said no I am not in a hurry, so then he tells me it was something they did for first time customers. Based on his...
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100 comments
Anonymous
#1764373

They did the same to my husband without him knowing it and he called. Them and report it and went to the bank also to stop it I hate amazon

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Review
#491807 Review #491807 is a subjective opinion of poster.
Service
Amazon Membership
Loss
$135

Amazon review in Cape Coral, Florida: Can not log into account

1.0
Details
Answer - To Bad. Trouble shooter hung up on me. He sad to call back and try again. Can not log into my account. i need to tell him expiration date and last 4 digits of that credit card Number. I have no idea and that card was closed several years ago. Amazon People refused to connect ve to a manager. The SOB slammed phone down in my ear!!!!! Have been trying to use this account for 6 months with no luck. Purchased $300 product from another vender.
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Review
#1698185 Review #1698185 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Access/ activation issues

Amazon review in Bradenton, Florida: Wont help with a return!

1.5
Details
I gave him my number on the order and my address, he wouldnt help me because it came from another email address, because I used paypal account too buy the item, but he was rude and couldnt help , hung up on me in the end, they should put the sub contractor info on the info in the box if they are not dealing with paypal, well thank God for palpay, they will stop it asap! I will use walmart if I can or anyone else, because they are rude and I here they treat there employees like dogs anyways, amazon can go away as fast as they come!
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Review
#1675146 Review #1675146 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Amazon review in Hollywood, Florida: Driver continues to make mistakes

4.7
Details
I have my items shipped with Amazon many many times over this past yr but my items have gone to the wrong address several times. Amazon customer service is very nice about it and will replace the item if I can find it in one of my searches up and down the street but that doesn't excuse the carelessness of the driver. I have my house numbers posted in two different places on the front of my home.
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Review
#1671812 Review #1671812 is a subjective opinion of poster.
Service
Amazon Vehicle Driver
Reason of review
Problem with delivery
4.7
Details
I just got this message tonight! “Sorry, we are unable to accept your review. You are no longer permitted to review products on Amazon because you have violated our Community Guidelines.” My reviewer rating was 3,000 out of what must be millions of people. My helpful...
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10 comments
Anonymous
#1623133

They have done with 2 times in the last month to me. Customer since 1999, never left link or mentioned other retailers, never got free products or asked for products in exchange for giving 5 star reviews.

Still banned for no reason, last review I gave 4/5 stars, I think they are banning everyone who leaves less then perfect reviews.

On first ban I emailed them, the restored my account a few days later, just to ban me again one week later. Now it's been two weeks and no response, just a auto reply saying I violated community standards.

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Review
#1394117 Review #1394117 is a subjective opinion of poster.
Service
Amazon Review Listing
1.0
Details
June 21, 2019 We purchased the TV Wall Mount Bracket Full Motion- Fits 16”, 24” Wood Studs Articulating Swivel TV Mount for 50-90 Inch LED, LCD, OLED, Flat Screen, Plasma TVs - Weight up to 132lbs - VESA 600x400mm PERLESMITH from amazon.com and selected the Expert wall...
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Review
#1584640 Review #1584640 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$250
Preferred solution
Refund me the $250 difference and only charge me what I was told I was going to pay up front

Amazon review in Tampa, Florida: Compasny supports fraud

I always order dog food from Amazon - 12 cans each time!! So this time I found the dog food flavor my dog really likes. Today I received the order - it was only 2 cans!! Looked at the order again and saw that the seller charged $13.75 for a 13.2 oz can - not for 12 cans as I thought! My mistake was to not closely read the description - never ever had a problem with any dog food order before!!! Called AMAZON and they were no help claiming that the seller can set the price. So it is clear that AMAZON supports fraudsters! I want to return the item but have to wait till the seller approves the return!!
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Review
#1590083 Review #1590083 is a subjective opinion of poster.
Product
Pedigree Dog Food
Reason of review
Pricing issue
Loss
$28
Preferred solution
Full refund
Update: Amazon executive office reply: Amazon Your AccountAmazon.com Message From Executive Customer Relations Hello Michael, I'm James Lewis with Amazon.com's Executive Customer Relations. Jeff Bezos received your email, and I'm responding on his behalf. Thank you for...
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Review
#1584179 Review #1584179 is a subjective opinion of poster.
Reason of review
Poor customer service

Amazon review in Orlando, Florida: Delivery Dates NEVER gauranteed

2.9
Details
Very disappointed that Amazon has not figured out how to handle their logistics better for businesses. Whats the point in paying for PRIME account and expecting a delivery date and packages NEVER arriving on date needed when we have informed Logistics that our business is not open after 5pm. Then we keep getting a delivery has been attempted but the driver does not make our delivery their first priority the next day to deliver!!! Its as if they could care less on continuing to keep customer service. (Just wait till this keeps happening to other businesses...it will hurt AMAZON eventually). Amazon really needs to work doin a better job on their failure to deliver and make it a priority to deliver the next morning. ***
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Review
#1531287 Review #1531287 is a subjective opinion of poster.
Service
Amazon Prime Membership
Reason of review
Poor customer service

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This is the second time in 2 weeks that i am waiting on a package and it never comes, then they post that the package was attempted to deliver which is a lie because ive been sitting on my porch cor the last 4 hours , this time ive offered to come pick my package up...
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2 comments
Josh F
#1671438

Same here bud.. This is the new norm for Amazon!

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#1508645 Review #1508645 is a subjective opinion of poster.
Service
Amazon Shipping Service