Email concerning my Amazon account
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Im a amazon prime member an i cant log in my account i just bought me a new phone please help
Preferred solution: I cant log in my account.
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Please avoid publishing any personal information and promotional content
Perservere...keep calling Amazon. It sounds like your acct may have been hacked.
If you have a credit card on file...call your card custom service NOW and check if you note any unauthorized charges. I was hacked end of April. Hacker also canceled my prime membership. Hope this info helps you.
P.S. If your acct was hacked, also call your bank and follow up with calling credit review hx...ec.
Experian and ask for a free credit check due to recent hacking of accts. Being proactive takes back some of your power.