I ordered a bedding comforter set from Amazon coming from the company ECityDirect.com. 2 Days later, I received an email saying the item had been shipped via Fed Ex and a tracking number was provided.
We were expecting the package about 4 days later. 4 days later- no package. Instead, I got an email from the company 4 days later saying the item was out of stock. Tried calling the customer service number listed on the website and no one ever answers, always goes to voicemail.
Leave a message, never get a call back. I am very frustrated with this company!
Wish they were more organized in their stockroom to update when items are out of stock before the customer purchases it, and then buys matching curtains and sheets. Buyer beware ordering from this company!
Location: Albuquerque, New Mexico