Not resolved
0 comments

Customer service was horrendous the people they have working for Amazon doesn't have Amazon nor its customers issues in mind!!They talk to you as if it is a game!!

I called and called because I had the money of two sofa's come out of my account!! No one cared!! Until I got a hold of a guy name Jason he works for Furniture Mania. He had just finished writing me an email about a double order.

Amazon was to busy stating that it was me ordering twice!! Which I didn't the explanation came how I would do it on my computer. I ordered with my phone, and I saw how fast it went once I decided to order. But I pushed the button once...if it was for this man putting up the extra money to allow it to be put back on my card?

It wouldn't have happened Amazon was to busy blaming.Once I issued a dispute with my bank and they would be responsible for any fees going and coming from my account the money was back in my account in hours!!

Review about: Amazon Customer Care.

Reason of review: Poor customer service.

Had an Experience with Amazon?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Very disappointed in Amazon - service going downhill FAST Amazon "To anyone who has not yet signed up for or been pushed into Amazon Prime by Amazon itself, DON'T DO IT! Delivery is unreliable - over the last month more..." Read more Amazon - Package Not Received but shows delivered! Amazon "Amazon uses USPS to deliver packages. On July 10, 2017 USPS tracking (on Amazon site) shows 2 packages delivered that morning. No package. I called USPS uhhh how many times..." Read more Amazon seller DS18 Amazon "My complaint is not with amazon directly, but a seller of amazon that was really shady and dishonest. When i tried to voice my opinion, amazon would not post my..." Read more MEAGADEALS fraudulent third party seller, that Amazon allows Amazon "Hello from Amazon.com. We can certainly understand your concerns about this claim being closed. However, as stated in our previous message, regarding 1x4-1726519-22xxx69: The seller who fulfilled this order indicates no return has been..." Read more Advantage Rent A Car - Rented vehicle damaged, poor customer service Advantage Rent A Car "Rented a car at the La Guardia Airport location on 09/24/17 to be returned on 09/30/17 and provided agreement number LGA 55226. Confirmation # LADP0B1337AD. To my surprise and inconvenience,..." Read more 3teewolf - Rip-off, do NOT buy 3teewolf "I placed an order for poster, and when I received it the quality is complete rubbish. It basically looks like someone's copied a thumbnail of the original illustration, opened it..." Read more Dennys Restaurant - Uneducated manager doesnt know the Dennys menu Dennys Restaurant "Sunday morning bliss...the sun hitting my face as I wake on the couch, a concoction of sweaty leather and skin joining together in harmony. I was excited, truly excited. The..." Read more Cengage Learning - TEST AND QUIZ ANSWERS GRADED WRONGLY Cengage Learning "I've taken several tests and quizzes and Cengage software graded my correct answers as wrong and when it showed the correct answers, they were my right answers. I wonder how..." Read more