Sint-Niklaas, Oost-Vlaanderen
Not resolved

I bought an macbook at website and opted for expedited shipping, it was supposed to be delivered until february 28th. As I didn't received it I made a complaint at there website, they didn't tell me the reason but they cancelled my order and are returning PART of my money back.

They are charging a 5% restocking fee for THERE MISTAKE!! It looks like a scheme to get my money!!! You order, they don't deliver, and charge you for it!!

To worsen the matters I latter found out that they shipped it from china and was going to take 6-8 weeks to arrive, even though I paid for expedited shipping!!! The least I expect is to get FULL reimbursement!!

Monetary Loss: $1415.

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