Ordered a particular product, stated 2 day delivery an i watched the UPS driver pull up make a uturn leave an the stop, updated his lig saying package delivered at frobt door.. This driver never got out his truck.
When i call Amazon an UPS they all say tbe same thing i must wait. I was told to give it another day, i was told wait 3 business days an call back if product was not received, i was told we can credit your account $10 for the inconvenience, i was told i can't process a refund right now but we can call you tomorrow to process the refund, I'm told everything but why this continuously happens. This is not the first time this has happened, this has happened multiply times an yet I'm told well you got the package eventually.. If this is your ideal of good customer service then you might want to reevaluate your business plan because eventually you will fail...
Eventually consumers will stop accepting your mediocre service an go back to actually shopping in stores.
They will eventually lose faith in your ability to keep your word an do as you promised... i personally will reevaluate what i order from you an weigh my options to determine if your worth the aggravation.
Product or Service Mentioned: Amazon Shipping Service.