I reached out to Amazon because I had placed an order for a present for my husband for Christmas. I receive many boxes from Amazon so my husband is never surprised.
Unfortunately, this time he knew exactly what I got because his gift was delivered on my porch NOT in a box. My second concern is with the issue of packages being stolen from porch pirates, every could see that it was a $338 Dewalt tool right out in plain sight.
I was so disappointed that my husband saw it and disappointed that Amazon (with all the theft) would not have put it in an Amazon box to at least disguise it.
I know I am only one of a trillion people who order from you and in the scheme of things, its not important to a company your size but I just wanted you to know, its was important to me.
User's recommendation: I’ll let you decide that.
Preferred solution: Let the company propose a solution.
Thank You for Your Reply! We are processing your message.