Waitsfield, Vermont
3.5K views
Not resolved
64 comments

Okay so since december 2015, i have been doing reviews for amz review trader with no issues, so i did the free trial of prime starting on Jan 24 2016, On feb 24th they took the $99 i authorized them to take for my prime membership, then a few hours later, i noticed all my reviews had been erased, so i contacted customer service, they said they would get it fixed within 48 hours, after 48 hours nothing had been done so i called again, again they said 48 hours, so after that i found the reviews team email...I emailed them, waited till tuesday afternoon and when i hadnt heard anything i called, while i was on the phone i got an email stating that they had taken away my reviewing privilages, because they though i was possibly manipulating the reviews(or something like that), and they wont show proof or even say where they thought it happened, maybe if they had let me know that they suspected something, i couldnt have proved to them i wasnt..SO for now im putting out there, they will just stop your reviewing privialges without ANY WARNING!!! What ever happened to 3 strikes and you out?? Or maybe at least one warning??

Product or Service Mentioned: Amazon Membership.

Reason of review: Poor customer service.

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yeschick
#1671137

buycottamazon.com add you comments and share!!

Anonymous
#1670817

The exact same happened to me... Love movies/TV series, etc., and review each one for many years..

I have no idea why AMAZON PRIME said I was 'working for an entity for profit'.. I wouldn't know how? I have decided to contact media believing this seems to be quite an ongoing occurrence with this department..

I also believe this company may be conducting the exact same practice I and others are being accused of.. That entire department should be sacked

Anonymous
#1628699

me too. I tried to buy the domain boycottamazon.com, but they already have it redirected to amazon.com. SO I got buycottamazon.com join me!!

Anonymous
#1606416

Same thing happened to me , no reason just all my reviews erased and banned . I have contacted then at least 4 times with no resolution. I cancelled my membership I did nothing wrong , never even gave a bad review on anything...

yeschick
#1598321

me too! I own two businesses and spend a fair amount with them.

I just cancelled the bulk of my subscribe and save and I am filing complaints against them. I only review products I have personally used and have something to say.

Anonymous
#1597901

I’m in the same boat. Thousands of dollars spent and I only review products I’m genuinely excited about.

Banned for something I said somewhere. No idea what or where, but I’ve always been courteous and honest.

Amazon disagrees. I’m livid.

Anonymous
#1597316

Yes, I was banned too. I have always been respectful and honest.

They took all my reviews also. Finally after I complained, they unbanned me.

I decided to delete my account. I do not like that they would ban me due to a movie or product that I expressed disapproval.

Anonymous
#1587038

This happened to me also twice now for no obvious reason given. The first time, I contacted Amazon support via chat and they renewed my "privileges" within a week or so.

Now it's happened again and I contacted their support chat again. I have no idea why or what "community policy" I violated as I have not left that many reviews, nor used vulgar language or been overly critical. I thought maybe I'd let it go this time because it's not worth it, but it actually is worth it.

I am a customer, and I use reviews to base my purchase decisions on, and I deserve to have my opinion heard as well if they are not able to provide any reason or warning prior to banning someone. Ridiculous.

Anonymous
#1568264

MAD IS A VERY GENTLE WORD FOR HOW I FEEL TO JUST FIND OUT I ALSO LOST ALL MY REVIEWS THAT I HAVE WRITTEN FOR YEARS. I HAVE NO IDEA WHAT REVIEW THEY DID NOT LIKE AND IT IS THEIR OBLIGATION TO INFORM THE CUSTOMER WHICH ONE THEY DID NOT LIKE IN ORDER TO DO SOMETHING SO DRASTIC.

I AM NOT GOING TO LIE IN MY REVIEWS AND IF A SELLER DESERVES A BAD REVIEW I WILL GIVE IT. I SPEND AND HAVE SPENT THOUSANDS AND THOUSANDS OF DOLLARS ON AMAZON AND ALSO PUT UP WITH CONSTANT LATE DELIVERIES AND POORLY DELIVERED ITEMS EVERY WEEK. AMAZON HERE IN LOS ANGELES HAVE DECIDED TO HIRE ANYONE THAT WILL DO DELIVERIES. MANY TIMES I HAVE WOMEN AND KIDS PULL UP IN MY DRIVE WAY AND ALSO MANY DELIVERY PEOPLE THAT JUST THROW MY PACKAGES OVER MY TEN FOOT GATE RIGHT ONTO MY CONCRETE.

THEY THREW A BRAND NEW SEWING MACHINE RIGHT ONTO THE CONCRETE. OR THEY JUST PUT MY PACKAGES RIGHT IN THE OPEN FOR ANYONE TO STEAL.

SO I INTEND ON WRITING AND CALLING AMAZON WITH A HOW DARE YOU. THIS COMPANY HAS GOTTEN SO HUGE THEY CAN CARELESS ABOUT LOSING CUSTOMERS.

yeschick
#1598322
@Linda Baggs

I'm in the same boat as you. I think about what I write before I write it.

Anonymous
#1564241

I was also banned no idea why my reviews were always honest. Does anyone know if his is a permanent ban or if it goes away after some time?

Anonymous
#1565305
@Lauren Ross

It doesnt go away unless you contact them. This happened to me too many times for legitimate reviews and it takes weeks to get my ban removed after i contact them.

Anonymous
#1597317
@Lauren Ross

If you strongly complain, they will unban you. But what's strange, they won't tell you the reason.

You have a right to know why.

They did me that way and I was furious. Decided to delete my account.

yeschick
#1598323
@Lauren Ross

I was just told my ban was permanent. I cancelled the bulk of my subscribe and save and I am filing complaints against them. I am looking for a class action lawsuit to join.

Anonymous
#1670818
@yeschick

I will join your class action suit.. There is also a reporter for the TIMES that can be contacted about being accused of a 'crime' by AMAZON..

I've reviewed hundreds/thousands of movies/tv series without foul language, etc., etc., and I've been 'accused' of being paid for my reviews..

I wouldn't know how!! They can check anything they want, bank accounts, emails, phone log and they will find NOTHING suspicious - They need to sack the entire department

Anonymous
#1545355

Add me to this list too. Amazon cannot take any criticism or negative reciews for falsifying the products as advertised vs what is delivered...

Anonymous
#1541065

Ive only ever written one review ever and I was banned. I ordered eight spark plugs and for some reason the seller split up the order into four different deliveries, which ended up taking three weeks.

Delivery was free so it ended up costing the seller alot more to send four different orders.

It made no sense so my review was a little judgemental. WTF Amazon?

Anonymous
#1538099

Add me to the the just-got-banned-and-don't-know-why list as well. I have no clue which review I wrote that they think I am biased.

Been a long time customer. So no more reviews to give.

Time saved on my side, and too bad for customers possibly buying items, that are really not worth it. I am going to be more careful looking at product reviews and even look outside of Amazon to make sure I am getting merchandise worth my money.

Anonymous
#1537997

I just recieved the email telling me I was banned, a generic form letter with no proof that I EVER WROTE A BIASED REVIEW! Stunned does not begin to cover how i feel, to be so WRONGLY accused of something i did not do, and then for Amazon not to show me what review they are talking about. https://m.facebook.com/story.php?story_fbid=2172361856380727&id=2167429196873993

Anonymous
#1536298

Add me to the just-got-banned-and-don't-know-why list. Same as many of you - just a regular Amazon customer, going back to 2001.

Prime member since I don't know when, probably since they first offered it. Kindle Unlimited, Cloud, Subscribe&Save, going about as far back as those go as well. Was never a top reviewer in any category. Never got a product for free or discounted for a review.

Did get bugged via Amazon Marketplace email for reviews, and once got annoyed enough at being bugged for a review (for an extension cord...) that my review read: "Seller begs for a review, so here goes. It's an extension cord. It has a male 3-prong plug on one end, and 3 female 3-prong plugs on the other. It carries electricity from one end to the other.

It's like magic!" I figured most people would read that as sarcastically as it was intended, but maybe not. Past that, though, I have no idea what review I've left that would appear fake. Nothing in my purchase history would appear questionable, and if I 'know' any seller on Amazon personally, I am unaware of it (meaning; if one of my Facebook friends from grade school sells on Amazon or something, they haven't told me about it nor asked me to buy anything from them). I've used very few gift cards over the entire time I've been on Amazon, and most of those were tied to recognized award programs (bank card, survey participation, etc).

I have to wonder if they have any idea how many solid customers they are risking losing, in their quest to retain the trust of solid customers? I feel like I've just been accused, tried and found guilty without ever knowing exactly what crime I've committed was.

And I'm definitely re-thinking how much business I want to do with a company that feels I'm a violator of their ToS. They've got me for Kindle ebooks, I can't transfer that elsewhere - but these days that is the least of the business I do with them.