Contact Information

Amazon Phone Numbers

Toll-Free Number:

  • (866) 216-1075 Amazon Payments, Inc.

Customer Service:

  • (833) 674-7268 Amazon Business American Express Card (American Express)
  • (866) 216-1075 Amazon Payments, Inc.
  • (888) 247-4080 Amazon Rewards Visa Signature Card (Chase Bank)
  • (800) 346-5538 Amazon.com Business Rewards Visa Card (Chase Bank)
  • (866) 634-8380 Amazon.com Corporate Revolving Credit (Synchrony Bank)
  • (866) 634-8379 Amazon.com Store Card (Synchrony Bank)
  • (206) 922-0880 International
  • (866) 634-8381 Pay-In-Full Credit Line (Synchrony Bank)
  • (800) 279-7234 UK
  • (888) 280-4331 USA and Canada
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Corporate Office Address:

Amazon.com, Inc.
P.O. Box 81226
Seattle, Washington 98108-1226
United States

Other Info:

Transaction Disputes

Amazon Payments, Inc.

P.O. Box 81226

Seattle, WA 98108-1226

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Summary of Amazon Customer Service Calls

366 TOTAL
CALLS
23% SUCCESSFUL
CONNECTIONS
05:21 AVG CALL
DURATION
28% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Amazon to Ask about:

Refund Question:

  • “Refund”
  • “Refund me”
  • “For refund money”

Shipping and Delivery Question:

  • “Not delivered my order”
  • “Wrong delivery”
  • “Lost shipment”

Return/ Replace Question:

  • “Returning pese bapis nhi aaye”
  • “Im Returning An item”
  • “Want to return one item one day over the return. Period”

Account Question:

  • “Account”
  • “Can't sign into my Amazon account”
  • “I can't get it to recognize my cell phone number and there is two orders that have been declined and I need someone to call me to let me know what the order was and why it was declined and I can't sign into my Amazon account”

Request for Information Question:

  • “I need to ask a question”
  • “Question about scams”
  • “To check the return and refund”

Payments and Charges Question:

  • “Billing”
  • “Payment method”
  • “My period recharge two time cancel but my money not returned” , Review # 1717908

Activation/ Cancellation Question:

  • “My order is cancelled and don't refund my money”
  • “Cancellation Process”
  • “To cancel an order”

Product/ Service Question:

  • “I have not my two order at a time”
  • “I am supply the coir pith block best quality please share further details”
  • “Fire tv stick not working”

Cards Question:

  • “I got a new card and I was trying to apply for a card”
  • “128GB card”
  • “Gift card”

Employment Question:

  • “About job orientation” , Review # 1716866
  • “About previous employment”

Staff Question:

  • “Complaint and customer service”

Other Question:

  • “My order”
  • “Havent received my order yet”
  • “Items missing”

Amazon Rating Stats

2.2 out of 5 stars
based on 1194 reviews
See all 2371 reviews

Rating trend

About

Amazon Return Policy
To read more: https://www.amazon.com/gp/css/returns/homepage.html/ref=footer_hy_f_4
Amazon Privacy Policy
Amazon.com knows that The User care how information about The User of Website is used and shared, and Amazon appreciate The Client's trust that The Company will do so carefully and sensibly. This notice describes Amazon's' privacy policy. By visiting Amazon.com, The User of Website are accepting the practices described in this Privacy Notice. The information Website learn from customers helps The Company personalize and continually improve The Customer's Amazon experience. Here are the types of information Amazon gather. Information about Company's customers is an important part of Amazon's' business, and The Company are not in the business of selling it to others. Amazon share customer information only as described below and with subsidiaries Amazon.com, Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice. Third-Party Service Providers: Website employ other companies and individuals to perform functions on Company's behalf.
To read more: https://www.amazon.com/gp/help/customer/display.html/ref=footer_privacy
Top Amazon Services

Shipping Service, Customer Care, Prime Membership

Top Amazon Products

Account, Gift Card, Website

Amazon Pros and Cons

Pros: Product selection, Ordering online, Ease of checkout, Most of their products, Ease of purchasing

Cons: Bad customer service, Customer service, No manager follow up, Poor delivery service from amazon, Lack of customer support

Summary

Amazon.com, Inc. is an American publicly held company. The company specializes in electronic commerce. Amazon is headquartered in Seattle, Washington. Amazon.com was launched as an on-line bookstore by Jeff Bezos in 1995. Later on the web site expanded into the other products lines of videotapes, DVD, music CDs, computer software, apparel, electronics, jewelry, sporting goods, toys, baby products, furniture, and so much more.
Amazon was one of the very first companies to sell merchandise on the Internet. In 1997 the company completed its initial public offering.

Amazon managed to survive the dot.com bubble burst in the end of 1990s and get profitable again.

Amazon is ranked 42 out of 469 in Auctions and Marketplaces category

Area Served

USA, UK, Worldwide, Europe, Canada

Payment Methods

VISAMasterCardDiscover

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Amazon Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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