Contact Amazon Customer Service
Contact Information
Amazon Phone Numbers
Toll-Free Number:
- (866) 216-1075 Amazon Payments, Inc.
Customer Service:
- (833) 674-7268 Amazon Business American Express Card (American Express)
- (866) 216-1075 Amazon Payments, Inc.
- (888) 247-4080 Amazon Rewards Visa Signature Card (Chase Bank)
- (800) 346-5538 Amazon.com Business Rewards Visa Card (Chase Bank)
- (866) 634-8380 Amazon.com Corporate Revolving Credit (Synchrony Bank)
- (866) 634-8379 Amazon.com Store Card (Synchrony Bank)
- (206) 922-0880 International
- (866) 634-8381 Pay-In-Full Credit Line (Synchrony Bank)
- (800) 279-7234 UK
- (888) 280-4331 USA and Canada
Amazon Chat:
Corporate Office Address:
Other Info:
Transaction Disputes
Amazon Payments, Inc.
P.O. Box 81226
Seattle, WA 98108-1226
Help in Social Networks:
Summary of Amazon Customer Service Calls
CALLS
CONNECTIONS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact Amazon to Ask about:
Refund Question:
- “Refund”
- “Refund me”
- “For refund money”
Shipping and Delivery Question:
- “Not delivered my order”
- “Wrong delivery”
- “Lost shipment”
Return/ Replace Question:
- “Returning pese bapis nhi aaye”
- “Im Returning An item”
- “Want to return one item one day over the return. Period”
Account Question:
- “Account”
- “Can't sign into my Amazon account”
- “I can't get it to recognize my cell phone number and there is two orders that have been declined and I need someone to call me to let me know what the order was and why it was declined and I can't sign into my Amazon account”
Request for Information Question:
- “I need to ask a question”
- “Question about scams”
- “To check the return and refund”
Payments and Charges Question:
- “Billing”
- “Payment method”
- “My period recharge two time cancel but my money not returned” , Review # 1717908
Activation/ Cancellation Question:
- “My order is cancelled and don't refund my money”
- “Cancellation Process”
- “To cancel an order”
Product/ Service Question:
- “I have not my two order at a time”
- “I am supply the coir pith block best quality please share further details”
- “Fire tv stick not working”
Cards Question:
- “I got a new card and I was trying to apply for a card”
- “128GB card”
- “Gift card”
Employment Question:
- “About job orientation” , Review # 1716866
- “About previous employment”
Staff Question:
- “Complaint and customer service”
Other Question:
- “My order”
- “Havent received my order yet”
- “Items missing”
About
Shipping Service, Customer Care, Prime Membership
Account, Gift Card, Website
Pros: Product selection, Ordering online, Ease of checkout, Most of their products, Ease of purchasing
Cons: Bad customer service, Customer service, No manager follow up, Poor delivery service from amazon, Lack of customer support
Amazon.com, Inc. is an American publicly held company. The company specializes in electronic commerce. Amazon is headquartered in Seattle, Washington. Amazon.com was launched as an on-line bookstore by Jeff Bezos in 1995. Later on the web site expanded into the other products lines of videotapes, DVD, music CDs, computer software, apparel, electronics, jewelry, sporting goods, toys, baby products, furniture, and so much more.
Amazon was one of the very first companies to sell merchandise on the Internet. In 1997 the company completed its initial public offering.
Amazon managed to survive the dot.com bubble burst in the end of 1990s and get profitable again.
Amazon is ranked 42 out of 469 in Auctions and Marketplaces category
USA, UK, Worldwide, Europe, Canada
Amazon Stats
Number of Reviews
Number of Comments
Number of Calls
Compare Amazon to
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
