Contact Amazon Customer Service
Contact Information
Amazon Phone Numbers
Toll-Free Number:
- (866) 216-1072
Canadian Customer Service:
- (877) 586-3230
Customer Service:
- (866) 216-1072
- (888) 280-3321
- (866) 486-2360
- (866) 395-2090
- (866) 216-1075
- (866) 634-8379
- (888) 247-4080
Kindle Support:
- (866) 321-8851
- (800) 346-5538
- (866) 634-8380
- (866) 634-8381
Amazon Chat:
Amazon Email:
Corporate Office Address:
Help in Social Networks:
Summary of Amazon Customer Service Calls
CALLS
CONNECTIONS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact Amazon to Ask about:
Account Question:
- “Can't sign into my Amazon account”
- “For account”
- “Can not log into account”
Payments and Charges Question:
- “Fraud Transactions”
- “Payment method”
- “Unauthorized”
Shipping and Delivery Question:
- “Not delivered my order”
- “Bad delivery”
- “Did not reseve an order that said it was deliverd”
Activation/ Cancellation Question:
- “My order is cancel but paid amount is not returned yet”
- “To cancel an order”
- “Cancellation Process”
Refund Question:
- “For refund money”
- “Kindle refund not yet granted”
Return/ Replace Question:
- “Regarding returned my order”
- “I have returned the item i bought on amazon and it is 8th day and yet i have not received refund!!”
Cards Question:
- “Gift card”
- “Because it said i won a gift card and now its telling me to download a game i do that and nothing ever works” , Review # 1317878
Request for Information Question:
- “I was trying to. Talking to someone about a layaway on line in also other question please”
Other Question:
- “Product not delevred”
- “Call” , Review # 1674568
- “Never recieved package”
About
Pros: Product selection, Ordering online, Ease of checkout, Most of their products, Ease of purchasing
Cons: Customer service, Customer service, No manager follow up, Poor delivery service from amazon, Inept and unethical customer service
Amazon.com, Inc. is an American publicly held company. The company specializes in electronic commerce. Amazon is headquartered in Seattle, Washington. Amazon.com was launched as an on-line bookstore by Jeff Bezos in 1995. Later on the web site expanded into the other products lines of videotapes, DVD, music CDs, computer software, apparel, electronics, jewelry, sporting goods, toys, baby products, furniture, and so much more.
Amazon was one of the very first companies to sell merchandise on the Internet. In 1997 the company completed its initial public offering.
Amazon managed to survive the dot.com bubble burst in the end of 1990s and get profitable again.
Amazon is ranked 39 out of 456 in Auctions and Marketplaces category
USA, UK, Worldwide, Europe, Canada
Amazon Stats
Number of Reviews
Number of Comments
Number of Calls
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