Contact Amazon Customer Service
Contact Information
Amazon Phone Numbers
Toll-Free Number:
- (866) 216-1075 Amazon Payments, Inc.
Customer Service:
- (833) 674-7268 Amazon Business American Express Card (American Express)
- (866) 216-1075 Amazon Payments, Inc.
- (888) 247-4080 Amazon Rewards Visa Signature Card (Chase Bank)
- (800) 346-5538 Amazon.com Business Rewards Visa Card (Chase Bank)
- (866) 634-8380 Amazon.com Corporate Revolving Credit (Synchrony Bank)
- (866) 634-8379 Amazon.com Store Card (Synchrony Bank)
- (206) 922-0880 International
- (866) 634-8381 Pay-In-Full Credit Line (Synchrony Bank)
- (800) 279-7234 UK
- (888) 280-4331 USA and Canada
Amazon Chat:
Corporate Office Address:
Other Info:
Transaction Disputes
Amazon Payments, Inc.
P.O. Box 81226
Seattle, WA 98108-1226
Help in Social Networks:
Summary of Amazon Customer Service Calls
CALLS
CONNECTIONS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact Amazon to Ask about:
Payments and Charges Question:
- “Charged for prime”
- “Charges”
- “Unauthorized purchase”
Account Question:
- “To resolve my customer account issues”
- “Email saying my Amazon Account is frozen”
- “My account”
Refund Question:
- “For refund money”
- “For refund”
- “Refund issue”
Return/ Replace Question:
- “Replacement issue”
- “Movie purchase / return”
- “I need a return label” , Review # 1770233
Shipping and Delivery Question:
- “Wrong delivery”
- “Regarding wrong order”
- “Bad delivery”
Request for Information Question:
- “I have a question about my bill”
- “Trying to find out what I'm being billed for?”
- “My money was cut buy order is not confirmed”
Activation/ Cancellation Question:
- “Need to cancel prime membership”
- “Cancelltion”
- “To cancel account”
Cards Question:
- “They take some money in my credit card”
- “Y'all took a paymwnt off my debt card and telling me my payment was declined when I have proof from my bank”
- “Gift card”
Product/ Service Question:
- “I did not order Amazon prime”
- “I couldn't able to connect to amazon prime” , Review # 1766009
- “Subscription”
Staff Question:
- “Complaint and customer service”
- “Customer service”
- “My husband is paying for this service and I can't get it on my tv”
Employment Question:
- “Direct debit taken”
- “About job orientation” , Review # 1716866
- “About previous employment”
Other Question:
- “My orders”
- “Problem with my kindle”
- “My oder missing”
About
Shipping Service, Customer Care, Prime Membership
Account, Gift Card, Website
Pros: Product selection, Ease of checkout, Quick delivery, Ordering online, Most of their products
Cons: Customer service, Customer service, No manager follow up, Lack of response from a manager, Poor delivery service from amazon
Amazon.com, Inc. is an American publicly held company. The company specializes in electronic commerce. Amazon is headquartered in Seattle, Washington. Amazon.com was launched as an on-line bookstore by Jeff Bezos in 1995. Later on the web site expanded into the other products lines of videotapes, DVD, music CDs, computer software, apparel, electronics, jewelry, sporting goods, toys, baby products, furniture, and so much more.
Amazon was one of the very first companies to sell merchandise on the Internet. In 1997 the company completed its initial public offering.
Amazon managed to survive the dot.com bubble burst in the end of 1990s and get profitable again.
Amazon is ranked 34 out of 433 in Auctions and Marketplaces category
USA, UK, Worldwide, Europe, Canada
Amazon Stats
Number of Reviews
Number of Comments
Number of Calls
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