Contact Amazon Customer Service
Amazon Phone Numbers and Emails
Toll-Free Number:
-
(888) 280-4331USA and Canada
Customer Service:
-
(877) 375-9365Amazon Alexa (In the US)
-
(206) 922-0197Amazon Alexa (Outside the US)
-
(833) 674-7268Amazon Business American Express Card (American Express)
Amazon Emails:
How to Contact Amazon?
Contact Information
Amazon Website:
Amazon Help Center:
Corporate Office Address:
Other Info (opening hours):
Transaction Disputes:
Amazon Payments, Inc.
P.O. Box 81226
Seattle, WA 98108-1226
Other Location:
Amazon Digital UK Ltd
1 Principal Place
Worship Street
London
EC2A 2FA
Summary of Amazon Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Amazon?
Shipping and Delivery Question:
- “Bad delivery bad!!”
- “Free shipping with orders over 25”
- “Package delivered to wrong address”
Payments and Charges Question:
- “Incorrect charge”
- “Billing”
- “Payment”
Account Question:
- “I had to change my password because of fraud. I tried ti loging and was denied eventhough it was successful”
- “My online won't let me login and forgot the name I had on file but remember the email and address I used and they already took my money and gift card money now I can't see my order because I can't log in”
- “Acct locked”
Return/ Replace Question:
- “Items I return”
- “Return”
- “Return gift”
Request for Information Question:
- “Want to know the status of my order”
- “Check on order”
- “Checking on an order”
Refund Question:
- “Check the refund status”
- “Refunded too much money”
- “Refund confusion”
Activation/ Cancellation Question:
- “I canceled an order within an hour and was still charged for it. I cant find the canceled order anywhere and I dont remember the seller but it was charged to my card ending in 9608”
- “Cancel prime video”
- “Accidentally canceled an order”
Product/ Service Question:
- “Because my Amazon is not working now I don't khnow why”
- “Problems with wifi connection”
- “Probably with game”
Cards Question:
- “Use a card”
- “Gift card”
- “Change credit card information”
Staff Question:
- “I need customer service”
- “Customer service”
- “I spoke with a person on the phone who is rude”
Employment Question:
- “Access to w2”
- “W2”
- “I am trying to get an part time job”
Website/ Application Question:
- “Insufficient website”
- “Add see my order on website”
- “Can't find order online”
Other Question:
- “Problems placing an order”
- “Bought ps4 digital code and there's no code”
- “My. Order”
About
, , , ,
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially, Amazon started as an online bookstore, but it soon diversified into other categories such as electronics, clothing, home goods, and more. Today, Amazon is the largest online retailer in the world, offering a wide range of products and services to customers around the globe.
Amazon's niche is its ability to provide a vast selection of products and services, fast shipping options, and competitive pricing. The company has also expanded its offerings to include services such as Amazon Web Services (AWS), a cloud computing platform, and Amazon Prime, a subscription-based service that offers free shipping, streaming movies and TV shows, and other benefits.
Some of Amazon's top products include the Amazon Echo, a voice-activated speaker and virtual assistant that can perform a variety of tasks, and the Kindle e-reader, which allows users to download and read books and other materials. Amazon's online marketplace also offers a wide range of products from third-party sellers, including clothing, home goods, and electronics. Additionally, Amazon's Prime Video streaming service contains a growing library of original content, as well as movies and TV shows from other studios.
Amazon is ranked 25 out of 497 in Auctions and Marketplaces category
USA, UK, Worldwide, Europe, Canada, Other, Asia
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