Contact Information

Amazon Phone Numbers

Toll-Free Number:

  • (866) 216-1072

Canadian Customer Service:

  • (877) 586-3230

Customer Service:

  • (866) 216-1072
  • (888) 280-3321
  • (866) 486-2360
  • (866) 395-2090
  • (866) 216-1075
  • (866) 634-8379
  • (888) 247-4080

Kindle Support:

  • (866) 321-8851
  • (800) 346-5538
  • (866) 634-8380
  • (866) 634-8381

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

Amazon.com, Inc.
P.O. Box 81226
Seattle, Washington 98108-1226
United States

Help in Social Networks:

Summary of Amazon Customer Service Calls

79 TOTAL
CALLS
94% SUCCESSFUL
CONNECTIONS
05:15 AVG CALL
DURATION
26% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Amazon to Ask about:

Account Question:

  • “Can not log into account”
  • “Can't sign into my Amazon account”
  • “I could able to login” , Review # 1444466

Activation/ Cancellation Question:

  • “My order is cancel but paid amount is not returned yet”
  • “To cancel an order”
  • “Cancellation Process”

Return/ Replace Question:

  • “Regarding returned my order”
  • “I have returned the item i bought on amazon and it is 8th day and yet i have not received refund!!”

Cards Question:

  • “Gift card”
  • “Because it said i won a gift card and now its telling me to download a game i do that and nothing ever works” , Review # 1317878

Refund Question:

  • “Kindle refund not yet granted”

Shipping and Delivery Question:

  • “Did not reseve an order that said it was deliverd”

Other Question:

  • “No picture”
  • “Amazon is depriving me of my rights, i will report this issue to the United Nations”
  • “Amazon pay”

Amazon Rating Stats

2.2 out of 5 stars
based on 916 reviews
See all 2013 reviews reviews

Rating stats

  1. 354 reviews
  2. 199 reviews
  3. 191 reviews
  4. 114 reviews
  5. 58 reviews

Rating trend

About Amazon

Top 5 Likes about Amazon

Product selection, Ordering online, Most of their products, Ease of checkout, Ease of purchasing

Top 5 Dislikes about Amazon

Customer service, Customer service, No manager follow up, Poor delivery service from amazon, Apathy

Top 5 Related Companies

Audible, IMDb, Zappos, Woot, Ring Security

Summary

Amazon.com, Inc. is an American publicly held company. The company specializes in electronic commerce. Amazon is headquartered in Seattle, Washington. Amazon.com was launched as an on-line bookstore by Jeff Bezos in 1995. Later on the web site expanded into the other products lines of videotapes, DVD, music CDs, computer software, apparel, electronics, jewelry, sporting goods, toys, baby products, furniture, and so much more.
Amazon was one of the very first companies to sell merchandise on the Internet. In 1997 the company completed its initial public offering.

Amazon managed to survive the dot.com bubble burst in the end of 1990s and get profitable again.

Amazon reviews and complaints

Amazon is ranked 37 out of 401 in Auctions and Marketplaces category

Area Served

USA, UK, Worldwide, Europe

Payment Methods

VISAMasterCard

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Amazon Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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