Rating: 3 Stars Clear all filters (231 of 2371 reviews match)
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2.8
Details
Almost every time I try to order something they say the item takes special handling and can't be shipped to my area. The items are not heavy or fragile. I think someone there is discriminating against me. They can't ship a sheet set?
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4 comments
Anonymous
#1775420

My issue with Amazon has been resolve. The problem was that my address was not correct. It was showing my POB and my street address.

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Review
#1678324 Review #1678324 is a subjective opinion of poster.
Service
Amazon Shipping Service
Cons
  • Shipping problems and
Reason of review
Problem with delivery
Preferred solution
Find out who is responsible. They are costing you money!

Amazon review in Jasper, Georgia: Doa- total failure right out of the box

3.0
Details
Ordered the well reviewed product direct from Amazon. Opened the box, followed instructions to download the app for the product and created an account. Wouldnt let me log in at all. No app means no camera function. I returned the product as DOA
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Review
#1678195 Review #1678195 is a subjective opinion of poster.
Product
Blink Home Xt2 Surveillance Cameras
Reason of review
Access/ activation issues
2.6
Details
I was asked to make a review of the seller, etailz UK by Amazon from who I ordered the item No: 206-7783972-5511552 on 8th September 2019. The item was scheduled to arrive on 18th September. By 7th October, it still hadn't arrived and when I tracked it down, the...
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Review
#1678058 Review #1678058 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Have some wonderful things to sell
Reason of review
Order processing issue

Amazon review in Los Angeles, California: Login Harassment

2.8
Details
I am constantly being forced to verify my identity when I login to Amazon.com, or submit my password, multiple times during a browsing session. This constant harassment has caused me simply to not login to the website. Which, is an inconvenience for me, because that does nothing to change the site's behavior. Amazon's website will also quote one price for an item before I login, and a higher price after I've logged in. Why? Because, I am a Prime customer. The higher price covers the cost of that "free shipping" Amazon lies about.
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Review
#1676938 Review #1676938 is a subjective opinion of poster.
Reason of review
Access/ activation issues

Amazon review: Very poor service level & non professional delivery person

3.1
Details
Hi i have placed the order for whirlpool refrigerator 265l 4star on exchange person approved the exchange nut new refrigerator was damaged hence we rejected. Again we placed the same order delivery attempt but due to non availability of labour they rejected exchange refrigerator
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Review
#1674618 Review #1674618 is a subjective opinion of poster.
Product
Whirlpool 265L Refrigerator
Pros
  • Quick delivery
Cons
  • Prime shipping times
Reason of review
Problem with delivery
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • Amazon Bad Logistic Company

Amazon review: My how the mighty has fallen.

3.0
Details
I have been a loyal customer of Amazon for over 19 years having bought books back when that is all they sold. Fast forward to today and all of the screwed up orders and delayed deliveries. 4 ORDERS IN A ROW! Needless to say I am not going to be a customer any longer. I have cancelled my prime membership and am taking my business elsewhere. Way to loose a good customer. Keep it up and you'll be out od business fast. 3 orders with incorrect items and one not delivered as promised. I even took the slower shipping option rather than 2 day.
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Review
#1674500 Review #1674500 is a subjective opinion of poster.
Service
Amazon Shipping Service
Cons
  • Messed up orders with incorrect items in them
Reason of review
4 orders in a row with wrong items or not delivered
Preferred solution
I already cancelled my membership.
3.2
Details
What kind of crap is this? I have written reviews on Amazon and other sites without any trouble. Now it seems these uber-successful companies such as Amazon and Facebook have taken it upon themselves to be in charge of how we say things. You get no warning, no chance...
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Review
#1673010 Review #1673010 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1
Preferred solution
Let the company propose a solution
Tags
  • Fuji T75
2.8
Details
I have been a customer of Amazon Prime for the last few years. Now they have raised their price and claim to do next day delivery. However, my last three purchase have been delayed more than two days. What’s the point of raising prices if they are not going to deliver...
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1 comment
Machele
#1753776

Amazon's "guaranteed delivery" is not to be taken literally as they must rely on the various delivery companies to actually deliver the package timely. When they use the USPS you can never be sure it will come as stated or even if they use UPS or FedEx these companies may deliver to the local post office and then rely on the post office to make the final delivery.

If you are lucky and UPS or FedEx will themselves deliver to your door it will almost always be within the guaranteed delivery date.

Whenever you get the USPS involve, things tend to go awry due to the unreliability of the post office. When your package is not delivered by the guaranteed date, Amazon does nothing for you, of course as this "guaranteed delivery" slogan is but a scam---a marketing slogan at best.

Review
#1664966 Review #1664966 is a subjective opinion of poster.
Service
Amazon Delivery Service
Reason of review
Problem with delivery

Amazon review: Account was frozen. Customer reps repeatedly say that someone will contect me and they never do

3.0
Details
Account was frozen. Customer rep states that their security team needs to review and will send email on how to reactivate account in 2 business days. Have never received an email. I have called 5 or 6 times and each time am told the same thing and nothing happens.
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Review
#1662010 Review #1662010 is a subjective opinion of poster.
Product
Amazon Account
Pros
  • Speed of delivery
Cons
  • Deprive me right to return wrong items against refund
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution

Amazon review in Newark, New Jersey: Bad fire stick

3.0
Details
Every single day at least once and sometimes twice , I have to unplug my fire stick. Because it starts having everything go at Double speed ...the actors talk in gibberish, everything is going too fast... you have to get up unplug it, bring it all back up again for it to go back to normal mode ...this is exasperating!!
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Review
#1659839 Review #1659839 is a subjective opinion of poster.
Product
Amazon Fire Tv Streaming Stick
Reason of review
Bad quality