Amazon Reviews and Complaints
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
34
ISSUES RESOLVED
2.4K
TOTAL REVIEWS
$3.2M
CLAIMED LOSSES
$4K
AVG LOSS
300K
PAGE VIEWS
What's your story with this company?
Ask a Question About Amazon
Cons
- Poor customer service
- Customer service
- No manager follow up
Pros
- Product selection
- Ordering online
- Ease of checkout
Clear all filters
(231 of 2371 reviews match)
Product:
Show
Rating:
Almost every time I try to order something they say the item takes special handling and can't be shipped to my area. The items are not heavy or fragile. I think someone there is discriminating against me. They can't ship a sheet set?
View full review
Review
Service
Amazon Shipping Service
Cons
- Shipping problems and
Reason of review
Problem with delivery
Preferred solution
Find out who is responsible. They are costing you money!
Amazon review in Jasper, Georgia: Doa- total failure right out of the box
Ordered the well reviewed product direct from Amazon. Opened the box, followed instructions to download the app for the product and created an account. Wouldnt let me log in at all. No app means no camera function. I returned the product as DOA
Review
Product
Blink Home Xt2 Surveillance Cameras
Reason of review
Access/ activation issues
I was asked to make a review of the seller, etailz UK by Amazon from who I ordered the item No: 206-7783972-5511552 on 8th September 2019. The item was scheduled to arrive on 18th September. By 7th October, it still hadn't arrived and when I tracked it down, the...
View full review
Review
Service
Amazon Shipping Service
Pros
- Have some wonderful things to sell
Reason of review
Order processing issue
Amazon review in Los Angeles, California: Login Harassment
I am constantly being forced to verify my identity when I login to Amazon.com, or submit my password, multiple times during a browsing session. This constant harassment has caused me simply to not login to the website. Which, is an inconvenience for me, because that does nothing to change the site's behavior. Amazon's website will also quote one price for an item before I login, and a higher price after I've logged in. Why? Because, I am a Prime customer. The higher price covers the cost of that "free shipping" Amazon lies about.
Review
Reason of review
Access/ activation issues
Amazon review: Very poor service level & non professional delivery person
Hi i have placed the order for whirlpool refrigerator 265l 4star on exchange person approved the exchange nut new refrigerator was damaged hence we rejected. Again we placed the same order delivery attempt but due to non availability of labour they rejected exchange refrigerator
Review
Product
Whirlpool 265L Refrigerator
Pros
- Quick delivery
Cons
- Prime shipping times
Reason of review
Problem with delivery
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
Amazon review: My how the mighty has fallen.
I have been a loyal customer of Amazon for over 19 years having bought books back when that is all they sold. Fast forward to today and all of the screwed up orders and delayed deliveries. 4 ORDERS IN A ROW! Needless to say I am not going to be a customer any longer. I have cancelled my prime membership and am taking my business elsewhere. Way to loose a good customer. Keep it up and you'll be out od business fast. 3 orders with incorrect items and one not delivered as promised. I even took the slower shipping option rather than 2 day.
Review
Service
Amazon Shipping Service
Cons
- Messed up orders with incorrect items in them
Reason of review
4 orders in a row with wrong items or not delivered
Preferred solution
I already cancelled my membership.
What kind of crap is this? I have written reviews on Amazon and other sites without any trouble. Now it seems these uber-successful companies such as Amazon and Facebook have taken it upon themselves to be in charge of how we say things. You get no warning, no chance...
View full review
Review
Reason of review
Poor customer service
Loss
$1
Preferred solution
Let the company propose a solution
Tags
I have been a customer of Amazon Prime for the last few years. Now they have raised their price and claim to do next day delivery. However, my last three purchase have been delayed more than two days. What’s the point of raising prices if they are not going to deliver...
View full review
1 comment
Amazon's "guaranteed delivery" is not to be taken literally as they must rely on the various delivery companies to actually deliver the package timely. When they use the USPS you can never be sure it will come as stated or even if they use UPS or FedEx these companies may deliver to the local post office and then rely on the post office to make the final delivery.
If you are lucky and UPS or FedEx will themselves deliver to your door it will almost always be within the guaranteed delivery date.
Whenever you get the USPS involve, things tend to go awry due to the unreliability of the post office. When your package is not delivered by the guaranteed date, Amazon does nothing for you, of course as this "guaranteed delivery" slogan is but a scam---a marketing slogan at best.
Review
Service
Amazon Delivery Service
Reason of review
Problem with delivery
Amazon review: Account was frozen. Customer reps repeatedly say that someone will contect me and they never do
Account was frozen. Customer rep states that their security team needs to review and will send email on how to reactivate account in 2 business days. Have never received an email. I have called 5 or 6 times and each time am told the same thing and nothing happens.
Review
Product
Amazon Account
Pros
- Speed of delivery
Cons
- Deprive me right to return wrong items against refund
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
Amazon review in Newark, New Jersey: Bad fire stick
Every single day at least once and sometimes twice , I have to unplug my fire stick. Because it starts having everything go at Double speed ...the actors talk in gibberish, everything is going too fast... you have to get up unplug it, bring it all back up again for it to go back to normal mode ...this is exasperating!!
Review
Product
Amazon Fire Tv Streaming Stick
Reason of review
Bad quality
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
My issue with Amazon has been resolve. The problem was that my address was not correct. It was showing my POB and my street address.