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Wrongfully billed

2.9
My kids are making purchases from Amazon account and I got aided. Please kindly protect the right of your valuable customers especially in terms of purchases. Thank you,

User's recommendation: Please notified the parents before accepting the future purchases.

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ID
#2990854 Review #2990854 is a subjective opinion of poster.
Location
The Bronx, New York

Open package no contents

3.4
My package came empty with no product in it. The tape on the package was not even removed so the product obviously fell out.

User's recommendation: customer service at Amazon took care of this immediately. Good Experience there; however, finding their number was to say the least an adventure. you cannot find it anywhere easily.

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#2990308 Review #2990308 is a subjective opinion of poster.
Location
Reeders, Pennsylvania

Upset from Amazon service

2.9
When ever I purchased from Amazon for one item more than quantity 1, they are packing only one quantity and send to me. This was happened many times with me. If we booked for return item there is no one came to home, if come not ready to pickup item. They are telling company deduct my salary. So then what about our payment. Is there any one to clarify and solve my problem.

User's recommendation: Don't purchase from Amazon for more than one quantity in single order.

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#2988746 Review #2988746 is a subjective opinion of poster.
Location
Guntur, Andhra Pradesh

Asked

3.4
Amazon - Asked
Amazon - Asked
I bought an item that said like new, and it far from like new. I need to use it tomorrow but want partial refund because of condition. Have pics ! 50% ill keep as long as it doesn't affect the non-stick surface. I am not pissed in fact any issue I have had with something I ordered your customer service has given me superior

User's recommendation: Like new is only never used but sent back.. like new and clean also i would not even give this very good.. good at best i think evaluating these better could save alot for all.

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#2988197 Review #2988197 is a subjective opinion of poster.
Location
Fayetteville, West Virginia

Kindle not charging

2.8
An hour and I got hung up on. 52 minutes actually. Wouldnt want to exaggerate. Specifically told her to call me back if we got disconnected. Stilllllll waiting. *** poor service.

User's recommendation: Shop locally.

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#2987717 Review #2987717 is a subjective opinion of poster.
Location
Manchester, Connecticut

I am upset because I purchase a gift card

2.5
I purchased an Amazon gift card at the Dollar General store when I tried to use the card it was already used. This has been happening to me at different stores and locations. I need my $100 and I would appreciate if you give me my refund.
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#2984915 Review #2984915 is a subjective opinion of poster.
Location
Lafayette, Louisiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Three identical charges

3.0
Hello I have three identical charges from you each one is for &157.13 I want to make sure that at least two of these charges get reversed Thank you

User's recommendation: Difficult getting a hold of customer service.

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#2983613 Review #2983613 is a subjective opinion of poster.
Pros
  • Can get what i needed
  • Service usually good
Cons
  • Hard to contact
Loss
$314
Preferred solution
Full refund

Parsal nahi mila

3.0
Amazon - Parsal nahi mila
My parcel not deliver in my address my parcel wrong deliver wrong addressp my payment not refund no contact number for delivery boys
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#2981819 Review #2981819 is a subjective opinion of poster.
Location
Ahmedabad, Gujarat

Damaged item

2.7
I purchased a tent for me and my 2 boys to go camping with our Boy Scout troop. We decided to open it today to see how easy it was going to be. Well it had 2 holes in the bottom of it. Let's back up to how it arrived in an opened box with a single layer of tape around the middle of the box. Why do I pay for prime when I get damaged items that have been previously opened? I'm seriously thinking about closing my prime account because I see no advantage of paying $11.99 a month. Where are the benefits for being a prime member? I don't see any!

User's recommendation: Don't pay for prime membership!!!!

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ID
#2980975 Review #2980975 is a subjective opinion of poster.
Location
Richmond, Virginia

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Verified Reviewer New Reviewer

Item delivered to wrong address

2.6
I received a message saying my item was delivered, but the photo included was of someone else's front door. There is no easy way to let Amazon know this has happened, which is nearly as frustrating as realizing some illiterate moron couldn't bother to be sure they had the right address.

User's recommendation: roll the dice, who knows if you'll get your item.

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#2980444 Review #2980444 is a subjective opinion of poster.
Pros
  • Great selection of products
Cons
  • Poor treatment of loyal customer
  • Illiterate delivery drivers
  • Shipping problems and
Loss
$15
Preferred solution
Deliver product or service ordered

Missing items in 2 different orders

2.8
Received 2 separate orders today and each order was missing an item. It was difficult to get through the computer to get an operator
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#2977590 Review #2977590 is a subjective opinion of poster.
Location
Slidell, Louisiana
New Reviewer

Property damage

2.5
Driver tried to torn around in our front yard. Left deep trenches in the lawn. After tow truck pulled him out

User's recommendation: Stay on the road.

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#2977081 Review #2977081 is a subjective opinion of poster.
Pros
  • Customer service has really failed
Cons
  • No customer service
Preferred solution
Front lawn repair

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Verified Reviewer New Reviewer

Third party seller on Amazon

2.8
Bought a boxing bag and gloves from an Amazon third-party seller and for 2 weeks I have been trying to return it. the seller will not send me a paid label and insists on me shipping it back at my cost. However, this item was noted that it is the buyers' responsibility to ship back at buyers' cost. Amazon listed this item and I asked them to intervene but so far it has been the same banter: I complain to amazon, amazon sends to the seller my request for a paid shipping label and the seller sends back an address without a paid label. and we keep going around in a circle with Amazon refusing to intervene

User's recommendation: don't buy from Amazon third seller.

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#2975192 Review #2975192 is a subjective opinion of poster.
Pros
  • Most comprehensive listing of goods worldwide
  • Ease of shopping on website
  • Products available
Cons
  • Virtually not possible to find customer services contact details
  • Will not uphold their return policy
  • Claim to gurantee third party sellers
Loss
$149
Preferred solution
a paid shipping label and a full refund
New Reviewer

Order not recieved

2.8
My expected delivery date for the bag I purchased was Sept. 27, 2021 unfortunately, I haven't recieved the item until this day. it's been more than a month since I purchased it. Can anyone tell me what happen? I tried to contact the seller thru the process from order section but i never get a response.
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ID
#2974473 Review #2974473 is a subjective opinion of poster.
Loss
$130
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

2 package I didn't receive

2.6
I had 2 order. I pick a Amazon Hub Locker, so I thought it was Hub Locker. The driver call me about one of my order which he was kind to do a courtesy call. The second package was left there. So I know I want see it. I call customer service to see what was going on, which she did an excellent job. She found out it wasn't a Amazon Hub Locker. She cancel my order with a refund and for me to reorder. Which I was find with that. This is where my problem is. I go to reorder to find out one of my items which was $29.99 is now $34.99. Now I want nothing. I am *** off because it wasn't my fault but a miss understanding with my delivery.

User's recommendation: Driver need to call customer when the location is not a Amazon Hub Locker.

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#2974062 Review #2974062 is a subjective opinion of poster.
Preferred solution
I would like to get my order at the same price when I purchase it the first time. I will not reorder unless I get it for the same price. I am getting a refund it just the price of one of my order went up.