Amazon
Reviews and Complaints
Reviews Chart
$4.7M
CLAIMED LOSSES
7.4K
TOTAL REVIEWS
410K
PAGE VIEWS
61
ISSUES RESOLVED
Amazon - Poor service
I am fed up with Prime Video sending me programs that are not in English. Chinese? Spanish? I have made all choices for English. I am fed up with Amazon blocking my attempts to email my concerns. The customer service is terrible. No support for English, just because I live in Mexico. I have already canceled my U.S. Amazon. I will be canceling this one soon. They just cut and paste your reply's. Soon I will have canceled everything Amazon, YouTube and more. They should listen to thier customers, at least the ones who can reach them!
User's recommendation: Find other Movie services, there a a lot of them! Find alternative ways to order your products, and consider other services than YouTube too, same problems!
ID
Pros
- Easy to use
Cons
- Flood you with programs in languages
- Like chinese
- Customer service sucks
Preferred solution
Let the company propose a solution
Amazon - Not received my order on email
Not received my order on email id
User's recommendation: Nothing.
ID
Cons
- Cannot speaks to anyone from customer service
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon - Product issue
School bag... it's available 299 rupees at Amazon on line shopping...but I pay 345 rupees to buy this bag...And bag also have only three zip pockets..But in on line picture bag has four zip pockets.
User's recommendation: Thanks before buy.
ID
Location
Bengaluru, Karnataka
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Hello , I accidentally made two orders tonight .one with the first payment would have been $23 in change (which has already dropped off my quad pay,but funds havent been released back after cancel,I also canceled the order on the actual amazon site as it said to do so....
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ID
Pros
- I am trying to talk to someone on the phone
Cons
- False advertising of shipping speed
- Tries to avoid refunds
Loss
$23
Preferred solution
Full refund
Amazon - Delivery driver parked in my front yard!!!
I just finished mowing and edging my grass. I go to put my yard tools away and come back out to my front yard to find an Amazon delivery van is literally parked in my parking strip on my grass! After I told the driver to get his vehicle out of my grass his response was "I'm delivering a package". He was delivering a package to my neighbor's house. Then instead of putting his van in reverse and driving out of my driveway he proceeds to drive off my curb onto the street leaving tire tracks and destroying my edge of the grass. The most mind boggling part is that there is street parking in front of the parking strip!
User's recommendation: Make sure your Amazon delivery driver has a brain.
ID
Service
Amazon Delivery Service
Preferred solution
Apology
Amazon - My prime membership cancelled in 2020
My name rajanik mayani Sir amazone prime membership cancelled Auto debit in my credit card Please my money will back my hdfc card
ID
Location
Jalalpur, Gujarat
Amazon - Locked account
Locked out of account need to unlock and cancel my order because it locked up and never shipped but it took my money
ID
Location
Los Angeles, California
Product
Amazon Account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon - Refund
I canceled an order and got the email but it being approved and that I was not charged but I still didn't receive the money that was withdrawn from my bank account. i will attach the order number bellow ORDER # 405-5444199-3762702 from ( beauty-matters )and ORDER # 405-4996349-2213957 from (UAE SOUQ)
ID
Loss
$81
Preferred solution
Full refund
Amazon - Order not receiveed
Have hear not a word from Amazon. They have had my money since May ???!
ID
Location
Waterloo, Iowa
Amazon - Not getting my return money
म एक समन लए थ अमजन स व मझ सह नह लग त मन उस वपस करन क यचक अमजन पर डल और मर यचक सवकर ह गई। फर अगल ह दन dilivery boy क कल आय उसन मझ मर घर स 1 कलमटर दर आकर क समन दन क कहन लग, मन उस घर स ह समन ल जन क कह, त व बतमज करन लग और बल मर मलक स बत कर। उस क मलक द कदम और भ आग, उसन मझ 2 कलमटर आकर क समन दन क कह। मन मन करत हए कह समन घर स लकर जओ, उसन मन करत हए कह त मर आदम कल आयग, मन कह ठक ह। मगर आज इस बत क लगभग 12 दन ह गए ह परनत न त पस वपस आए न ह dilivery boy। कप करक इस ममल म उचत कररवई करक मर पस वपस कए जए। धनयवद
ID
Loss
$450
Preferred solution
Full refund
Amazon - Refund
I have purchased a symbol slim fit cotton casual trouser with 34"size using amazon upi. After delivery the item is not fit for my order. So I request to exchange that item given size32". Very next day the delivery boy took the parcel back. A few days when I was expecting the parcel. Then I had cancelled the order order. But I have not received the refund yet.
ID
Preferred solution
Full refund
Amazon - Poor customer service
My bank account was hacked and when I went to see what items were fraudulent with Amazon customer service the first time all good. Woman told me that there were more charged through Amazon 5han should have. Went to try and get info on what exactly was ordered and paid for but a few months later still no paperwork nor email telling me exactly what was sent. Just closed my account and after talking to at least 8 customer service representative a, that mostly went overseas so try and get something like that through. Uuughhhh
User's recommendation: Make sure you have invoice or whatever in hand. Cross your t's and dog your i's I suppose.
ID
Service
Amazon Customer Care
Pros
- Selection and the customer service
- Cancelled my account
- Prices and fast delivery
Cons
- How they run a scam
- Not standing behind amazon products
- How the review department erased all my reviews for no reason
Loss
$250
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Last year shortly after opening it, our Sellers Account was suspended, without notice, without cause, and without having old anything. We were directed to our Sellers Performance, but once again we had not sold anything. We waited 6 months and appealed the decision,...
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ID
Product
Amazon Account
Pros
- Most of products
- Rapid delivery
- Delivery
Cons
- Automated process sucks
- No way to complain no matter what they do
- Amazon are nazis
Loss
$40
Preferred solution
Refund of the $39.99 paid for my Sellers Account, and restriction lifted from Sellers Account
Amazon - Unauthorized prime membership
I checked my credit card and saw a Suspicious charged from Amazon... I was really pissed off. I called customer services I got refunds.
User's recommendation: Keep checking your credit car accident, it’s always some crooked that will try to get your money.
ID
Service
Amazon Customer Care
Loss
$126
Preferred solution
Full refund
Amazon - Payment issues
I called in about a payment issue for prime video and before I could explain what happened the Amazon rep kept telling me my account was on hold and a specialist would call me back. I tried explaining to her what was going on and she wouldn't listen but yet kept insisting someone would call me back. I did not accept a call back, instead I asked for a supervisor and finally was heard. I was pissed because working in a call center, you should first listen to the customer, then probe and ask questions to try and resolve the problem. I felt like she was trying to brush me off without handling the call properly.
User's recommendation: Never.
ID
Pros
- Gets their on time or even a little earlier
- Quality
Cons
- Need customer service
- Bad customer service
Preferred solution
Apology
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