Unclaimed
Amazon
Reviews and Complaints
18.2M
CLAIMED LOSSES
33.2K
TOTAL REVIEWS
4.3M
PAGE VIEWS
261
ISSUES RESOLVED
Amazon Reviews
New Reviewer
I'm being charged for music and prime video without my consent and once respond
I am noticing charges on my bank statement about music and prime videos that I have not ordered and I have watched or to head into. I would like to go back six months and it just get a refund please.
ID
Location
York, Pennsylvania
Preferred solution
Full refund
Wrong size of order
Amazon sent wrong size and tried 4 times to return for right size. Not paying to send something back for the right size.m ok
ID
Location
Myrtle Beach, South Carolina
New Reviewer
Order i placed that need to go to england.
Order # 101-316****202**** LLadro a visit to a granny collection and order 111-316****202****.LLadro A world of Love.These 2 orders should be sent to England. Send to Arlene Campbell.Boundaries House.9 Winchester Road.Four Marks Hampshire.Gu345HG UK.
User's recommendation: Speak to a person over the telephone.
ID
Pros
- Need product to be sent to england
Preferred solution
Deliver product or service ordered
Telling the Truth about Amazon
Unable to get in contact with somebody when you wanna handle a situation especially a refund. They need to provide a live person because some situations are not automated. This is one of the reasons why I really dont like to deal with Amazon except on the case specific situation. At the right deal going I will never ever ever be using them again.
User's recommendation: Avoid them.
ID
Location
Pittsburgh, Pennsylvania
New Reviewer
Great to deal with. Soooo nice
Amazon is amazing they will soon close all retail stores. Why go out when it can be delivered to you home. You wont even have to leave your chair my friend.
User's recommendation: Buy it now !
ID
Preferred solution
Deliver product or service ordered
Damaged goods
It saddens me that a glass bottle of consumable goods was so poorly packaged. The bottle was smashed and the contents once released was simply contained by USPS IN A PLASTIC BAG. This should never have reached my doorstep in this condition. The blame is on both parties. I hope this type of procedure will be corrected. I pay a sizable amount annually for delivery of goods from Amazon and expect far better efforts of safeguarding the contents.
ID
Location
Rock Hill, South Carolina
Ask about a charge and cinnection
After paying for prime I am still not able to connect to the prime video app. Have had to pay $200 for someone to try to fix. Issues is still not solved.
User's recommendation: Don’t have any idea. I’m not a tech person.
ID
Location
Phoenix, Arizona
New Reviewer
Refund processing
My last refund has taken longer then usually after taking the product back to UPS. Thank you. Order date:Apr 22, 2022 Order #112-904****-668**** Order total $70.07 (1 item) Return Details Refunded Your return is in transit. Your refund has been issued. When will I get my NTACHILC Sun and Moon BambooBead Curtain, Doorway Hanging Beads,...$63.99 Qty: 1 Sold By: Tachilc
ID
Location
Yuma, Arizona
New Reviewer
I can not get through by my account
I tried to create a new account for my self because of the many Albert tezeno that have account with youall.. but I can't get through. My phone number has changed, so I must correct my account. Please help
ID
Location
New Orleans, Louisiana
Preferred solution
I want to renew my account , my password and phone number
New Reviewer
Breach authority
Using it for 10 years plus now they act really controlling. First ai is stupid I hope it happens to them one of this day talk to a robot! Second make up security risk so they do what they like with on your behalf. Lastly talk to an agent and they bs me and its fine cause you cant record them but they can record you? Corp doesnt a lot of fraud and nothing happens at all well justice be been dead
User's recommendation: Use them until they are wealth then one less customers there’s many left!
ID
Pros
- No next day shipping
- I have used amazon many many times
Cons
- Not being able to contact customer service
- Refund money
- Personal disconnect with customer
Preferred solution
Fix the unauthorized change from you as the company and close my account down I don’t need to help people like you rich!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerFraud
I got a call stating I purchased and order and I didn't purchase or order nothing. So this not me and I want to talk to somebody about this.
ID
Location
Reading, Pennsylvania
Pros
- Great service normally
Cons
- Hard to get ahold of
Loss
$1
Preferred solution
Full refund
Hello from Japan. I have been a long time Amazon user, U.S. Amazon, Amazon Global and Amazon Japan. I've never had a problem using my U.S. based debit card or Japan based credit card until a few days ago. I've been trying to send a family member a $100 gift card with...
View full review
ID
Location
Wakayama, Wakayama
New Reviewer
Wrong charges
ordered # 112-974****-433**** . Seiko Modle SNE 215 was ordered on 17 April 2022 . A wrong item was delivered instead of the one I ordered which was returned at Khols Amozon return location promptly and a refund was issued However I am charged again from my checking account 146.94 today May 18 2022 why . Please return the money to my account Expeditiously Thank you
ID
Location
Saint Louis, Missouri
Loss
$147
Preferred solution
Full refund
New Reviewer
Have not received my same day delivery and no tracking info
Ordered same day delivery they didnt scan my item at departure and no tracking info. Money already taken out of bank account and telling me 7 days it should be here. I am not happy! If they knew they messed up they should of put it out for delivery the next morning and made it right as it was their mess up!
User's recommendation: Don’t trust same day delivery.
ID
Location
Lansing, Michigan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI'm having lots of problems with Amazon
Wrong package picked up never returned charges I don't know why or how I'm being charged I they sucks right now
User's recommendation: I rather not say I am not happy with Amazon.
ID
Location
Griffin, Georgia
Pros
- Taking item and money from
Loss
$455
Preferred solution
Full refund
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