Amazon Reviews and Complaints
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Customers don't like
- Poor customer service
- Customer service
- No manager follow up
Customers like
- Product selection
- Ordering online
- Most of their products
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Amazon - I need someone to help my return items ASAP
Your immediate assistance is surely appreciated very muchthank you
Product
I also have been banned forever from Amazon as of last week. I was always being emailed to please give feedback. I called customer service & talked to a woman so nice & she told me it was because I sent a pair of shoes back. So if something doesn't fit & you send one...
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Product
Amazon in Seattle, Washington - Dishonest company
Amazon.com is a dishonest company in the worst possible way. Overcharged for billing error made by Amazon. They refused to take responsibility.
Product
I didn't like
- Unprofessional people and not helpful customer service
Somebody hacked my online accounts and stole the money out of them via Amazon gift cards. I have called them numerous times since the beginning on Nov. 2018 about this situation! I have talked to 4 different supervisors about this and they all filled out the forms to...
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I first became a Prime member back in 1998. I paid $99 per year, and it was a good deal--free, two-day shipping, free streaming service, and unlimited music. Additionally, as months passed, other perks were added (e.g., free ebooks to check out and read). Now, Amazon...
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Amazon Corporate
It's people like you that's why our services our beginning to decline. If people keep cancelling their subscriptions, how are we supposed to provide maintenance and upkeep to ...
Amazon - Shafted on Prime Membership
I applied for a discounted Amazon Prime membership of 5.99 a month instead of 12.99 a month. Amazon told me that I would be charged 5.99 a month. When I checked a few months later I found I was charged 12.99. I called them and they promised to correct the problem; they did that--for a month. I called them twice since to correct the problem but the last time they said they could not help me. Needless to say I have cancelled my prime membership. If I want any more merchandise I will go to Walmart.
Product
Tried placing order with one click to send to address other than mine, resulting in duplicate order placed. Intended order sent no problem to Michigan. Unintended order sent to my home in Florida -- 2 large cartons. Contacted 3rd party seller (Costzon) within 3 hours...
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Amazon Coporate
You need to put the proper address you wish to ship to. It's also your home so you may go pick it up anytime you wish. Anyone who owns two homes should be able to fly cross co...
Product
I didn't like
- Run around i got and no help
- Shipping and delivery
- Customer service not understanding the problem
Had prime,failed on 4 orders.the videos are so old.i can go to the store and get it same day.imstead of paying for slow shipping and overt lies. Just like eBay the bubble will burst.and tons of American's will be unemployed. While that lex luthor bald Soros clown pays...
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rollo2016
Amazon.com is fast becoming unreliable in actually delivering it's goods to members. The reason is not the people who select, pack and send out the boxes, but the delivery met...
Amazon - Return shipping is a rip off
Bought a gift for my mother but she already has that item, unfortunately.. I attempted to do a return on Amazon and they want to charge me $5.99 for return shipping. The item is jigsaw puzzle so it weighs nothing.. Charging for return shipping (especially for Prime members) is already ridiculous, and charging that much is highway robbery. It's almost 50% of the price of the product! Disgusting company.
Amazon - Won't Honor purchased Items
Amazon recently cancelled my purchase of Fitbit Versa watch at $89.99 for the reason that they are currently not available. The email stated that the item was on backorder with a ship date of Jan 15th - Feb 6th. Ironically, Fitbit Versa are available to purchase at the full price of $199.99 and it is sold and shipped by Amazon. Talk about a company that does not stand behind their own advertised price online. Clearly Amazon is not aware of the Massachusetts consumer laws.
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