Amazon Reviews and Complaints
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31
ISSUES RESOLVED
2.2K
TOTAL REVIEWS
$3.1M
CLAIMED LOSSES
$4.3K
AVG LOSS
290K
PAGE VIEWS
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Cons
- Poor customer service
- Customer service
- No manager follow up
Pros
- Product selection
- Ordering online
- Most of their products
Latest review first
- Latest review first
- Most helpful reviews first
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Amazon - Possible Deception
I ordered 4 RIDDEX Electronic Pest Repellers that plugs into walls. Paid for RIDDEX brand. I received 4 electronic repellers but they were not RIDDEX. They sent a brand made in China called NOASTORE. The packing slip statedd just like RIDDEX as seen on TV. I do not like Amazon swapping brand name products for one I did not ordered. If I ordered and paid price for RIDDEX brand, then I should have received what I ordered.
Review
Reason of review
Not as described/ advertised
Loss
$40
Preferred solution
Let the company propose a solution
Amazon - Dump packages
Packages were dumped in lobby. Tenant expected to deliver for amazon. The drivers do NOT want to do there job. Prime delivery means pick up in lobby or outside of building. Amazon needs not to be in the delivery business.
Review
Service
Beware of what you buy on Amazon, Their quality control is weak
My rejected Amazon review is below for Allegro coffee I ordered that was supposed to be decaf, was not decaf, but had a paper label saying it was. Amazon said the review fails to meet their review criteria. Beware of this coffee I ordered decaf french roast and the product arrived with a paper sticker that said it was decaf french roast, but the pouch stated the contents were breakfast blend and no markings for decaf. When I opened it and saw and smelled the coffee. I knew it was not french roast as it was a light blend. Thus, they sent me coffee with caffeine disguised as decaf. This is a big deal if your on decaf for medical reasons.
Review
Here is the summary: According to Amazon emails: 1) Customer received the product on April 24, 2019;2) Amazon sent an email on April 25 that auto authorized to return and gave a UPS tracking number as Amazon return policy; 3) Then Amazon sent email and wrote the "UPS...
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Review
Reason of review
corrupt business
Loss
$230
Tags
My husband ordered a gallon of liquid glass. Whoever delivered it (we were never told if it was Fedex or UPS or someone else) cracked the jug open really bad and thought they'd get out of it by sticking the jug into a white garbage bag, which was not evem tied shut in...
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Review
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Info on who I can contact on getting compensation for items destroyed as a result of defective item delivered
I like Kelly's advice, I will try it, eventually. I had been banned from reviewing, got it reversed (I like star wars, so I buy and review a lot of star wars items-never getting paid for it). Then a year or so later find out I'd been banned again, found this out...
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Review
I like Kelly's advice, I will try it, eventually. I had been banned from reviewing, got it reversed (I like star wars, so I buy and review a lot of star wars items-never getting paid for it). Then a year or so later find out I'd been banned again, found this out...
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Review
Amazon - Not getting what i ordered when they promise
Its not the first time I am a prime member and im sick and tired of not getting my stuff when promised why do I bother to pay for prime they always have an excuse they say order by this time get it tomorrow ha that's a joke im so tired of a company that continues to lie
Review
Cons
- Not getting my stuff on time
Reason of review
Problem with delivery
Preferred solution
Price reduction
I need the email address to the safe environment to appeal my reviewing privilege Dear safe community, I, John Lee, am 100% supporting your policy. In all, not just most, all, I give my unbiased, honest reviews, and to be confirmed it is within the guidelines, I asked...
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Review
Cons
- Chinese sellers are deceptive and demand a 5 stars for a 1 star
Reason of review
Bad quality
Preferred solution
Full refund
Tags
Amazon - Used to have Prime, not anymore
Wife ordered a dress for our wedding using Prime. They delivered the wrong dress in the wrong size. She let them know and they re sent the same damn dress! WE ARE NOT PEOPLE OF GREAT MEANS AND THIS WAS HER WEDDING DRESS. Beyond pissed. Making it my mission to avoid Amazon in all aspects now. Dropping Prime, shopping small. This is my mission in life now. Bezos, I hope the FTC breaks you up into 100 different little unsustainable companies you twit. 
Review
Service
Cons
- Not the first time prime drops the ball
- Lies about free 2 day prime delivery
- Screwed up our wedding
Reason of review
Problem with delivery
Loss
$100
Tags
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Do you not know how to use Amazon? There is a tracking number on every order. Look at the number, find out who shipped it and get it done.