Hjalmer Maa

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Blythewood, South Carolina

Wrong color of ordered item delivered

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Amazon - Wrong color of ordered item delivered
Amazon - Wrong color of ordered item delivered - Image 2
Amazon - Wrong color of ordered item delivered - Image 3

Logitech M510 computer mouse dark blue ordered and not received. See picture enclosed in these comments for the correct item that was ordered. This item was ordered for my husband's 80th birthday and I would appreciate greatly the correct item as ordered.

View full review

User's recommendation: Double and triple check order before shipping

Deandrew Eoj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Staten Island, New York

Amazon - Review in Auctions and Marketplaces category from Staten Island, New York

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Your delivery driver deliver the wrong package to my address. She check off that she had delivered all my 5 items today which is not true.

My camera has a picture of her.

I got her van number JNKL 26 license plate 1UG N04. A Spanish girl I spoke to.

View full review
Shirley H Vid

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No response from third party about replacement of broken object

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Amazon - No response from third party about replacement of broken object
Amazon - No response from third party about replacement of broken object - Image 2
Amazon - No response from third party about replacement of broken object - Image 3

My personalized decanter arrived broken. The stores they would replace it asap and that was Dec.

16th and they have not responded to any attempts to contact them. I am thoroughly disgusted.

View full review
Loss:
$54
Pros:
  • Nice work
Cons:
  • Poor customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t use this store

Resolved
Rivi A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Longview, Washington

Resolved: My shi need to be by now ok like wtf

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Amazon - My shi need to be by now ok like wtf
Amazon - My shi need to be by now ok like wtf - Image 2
Updated by user Jan 13, 2025

Company fixed the issue and I have been provided with discount on future orders. I need this shi so lmk when I can get my stuff.

Original review Jan 13, 2025

So, I ordered on my other account. You can see my name on the arriving orders. Then, I ordered a hundred foot LED lights and it hasn't arrived.

View full review
Loss:
$400

Preferred solution: Deliver product or service ordered

User's recommendation: Man *** this shi

Dominic C Wfr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

No reply yet

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Amazon - No reply yet
Amazon - No reply yet - Image 2

My wife and I ordered two Black Friday specials. We were told that it was in-house, and we found out a week later that it's being shipped out of China.

Our bank account was charged and we have not received one email from the sender or from Amazon. I have a tracking number.

View full review
Loss:
$110
Pros:
  • I have never had a problem with amazon in the past
Cons:
  • Some stuff has been stolen but replaced

Preferred solution: Deliver product or service ordered

User's recommendation: Don't order black Friday

Resolved
Ram K Nrf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Claim

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I returned my Samsung Galaxy s 24 ultra mobile, and they lost I spoke to so much time customer service no one help me. And today I call again then they send me email, so please send me refund is back my account thank you

View full review
Loss:
$1289

Preferred solution: Full refund

Ayesha Z Nqu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Item broken

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Amazon - Item broken
Amazon - Item broken - Image 2
Amazon - Item broken - Image 3

On received the delivery.i opened the box and tried to assemble it but found that too wooden length broken and unable to be used pictures of the wooden length are be uploaded for your kind perusal please for stop.

View full review
Loss:
$480

Preferred solution: Full refund

User's recommendation: Yes.because the pissed consumer team tried to solve the issue

Javier V Cwz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rioverde, San Luis Potosi

Siejavier@***.com

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Amazon - Siejavier@***.com
Amazon - Siejavier@***.com - Image 2

Ayuda para desbloquear mi cuenta de amazon no puedo dar seguimiento a mis pedidos y uno de ello es con clave

View full review
Vaughn F Bas

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wilmington, Delaware

Refund and account closed

Amazon - Refund and account closed
Amazon - Refund and account closed - Image 2
Amazon - Refund and account closed - Image 3
Amazon - Refund and account closed - Image 4
Amazon - Refund and account closed - Image 5

They lied, said they gave me a refund and never did. On top of that, I have to verify my account with ID or a license and the link is dead.

This is such BS. So, after 6 days, no refund and no product.

View full review
Loss:
$200
Cons:
  • Every changing return & refund policies

Preferred solution: Full refund

User's recommendation: Dont order

Tamara T Blt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Plainview, Texas

My order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Amazon - My order
Amazon - My order - Image 2
Amazon - My order - Image 3
Amazon - My order - Image 4

I ordered a tablet and boots and a mic that is wirelessi was mad and I'm still mad and never had this problem

View full review
Sunnita P

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Covington, Kentucky

Refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Sent a broken item and wouldn't replace it. This is a common practice at Amazon. Their customer service representatives aren't really helpful because they are from overseas.

View full review
Janette Cxe

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Nashville, Tennessee

Broken items inpackage

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Amazon - Broken items inpackage
Amazon - Broken items inpackage - Image 2
Amazon - Broken items inpackage - Image 3
Amazon - Broken items inpackage - Image 4
Amazon - Broken items inpackage - Image 5
Updated by user Dec 28, 2024

The representative put forth no effort to help resolve a broken product received from Amazon. No offer of replacement or refund. The representative hung up on me.

Original review Dec 27, 2024
I was not given direction on how to resolve an issue of receiving broken product. Company claimed they were unable to help me as the item had passed the return date.

I explained that I wasn't looking for a return but a replacement on the broken product. The package was a christmas gift and was opened on Christmas Day to discover that the product was broken. Customer service did not offer replacement. I argued that something had to be done to remedy the broken product.

The representative then hung up on me.

I had pictures of the broken product inside the packaging but no way to send it. With Amazon's extremely limited human customer service, I was at a loss as to what to do having opened a broken christmas present at a $200 cost without any option to replace it.
View full review

User's recommendation: If you order something from Amazon for Christmas and you find the product broken upon opening they will not replace or refund after 30 days and customer service will hang up on you.

Shawndariein T

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Manaus, Amazonas

Item damaged...delivery person threw my package on the ground and the liquid bust open

Amazon - Item damaged...delivery person threw my package on the ground and the liquid...
Amazon - Item damaged...delivery person threw my package on the ground and the... - Image 2
Amazon - Item damaged...delivery person threw my package on the ground and the... - Image 3

The delivery driver threw the package and busted the liquid all over the items, which are now contaminated. I am so upset at the fact that they don't know how to handle packages.

Amazon needs to retrain the delivery people on how to handle packages that contain liquid. This is very uncalled for.

I need to basically replace everything because I can't even send it back to you guys due to the fact that everything is busted. So, I sent the pictures.

View full review
Loss:
$50

Preferred solution: Replace items

User's recommendation: My recommendation is to retrain the delivery guys on how to handle package

gerald steven e

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bought 3 x cell phones on special but rrcieved nothing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Amazon - Bought 3 x cell phones on special but rrcieved nothing
Amazon - Bought 3 x cell phones on special but rrcieved nothing - Image 2
Updated by user Dec 24, 2024

i herd nothing from amazon

Original review Dec 24, 2024

I bought 3 cell phones, but Amazon has not sent me any tracking order indicating when I will receive my items, etc. So, I don't know if I have been scammed.

View full review
Loss:
$200
Pros:
  • Good prices
Cons:
  • Forget you once you paid them

Preferred solution: Deliver product or service ordered

User's recommendation: stay in comms with clients as most as posible

Kaleb O

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My wife and I have been waiting since September 17th, 2024, for a refund. This is due to the Amazon seller being a scammer who never shipped the product.

The scammer bypassed Amazon's system by labeling it as 'ran out of stock' and issuing refunds via an electronic gift card.

This card was controlled by the seller, however, they would never add money to it or issue a refund. Amazon has stated to us countless times that they would issue a refund, but it has never been sent.

View full review
Loss:
$255
Pros:
  • Easy access to things in a pinch
Cons:
  • Customer service

Preferred solution: Full refund