State: Colorado City: Greenwood Village Product: Amazon Shipping Service Clear all filters (2 of 242 reviews match)
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Amazon messed up again

1.0
Details
Ordered a book set for my daughter as a gift. Was supposed to get free next day delivery (by December 21). It is now December 25, i.e. Christmas, and this set has yet to arrive. Called customer service and was told that my daughter would have to wait until the 27th to get her gift. This is unbelievable... Second time in two months that Amazon has completely messed up and left me in the short end of the stick. Guess I should start thinking about whether I want to renew Prime when it expires... Especially, with other companies offering similar shipping without the membership fee.
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Review
#1432882 Review #1432882 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue
Ordered a rug in a 9x12. Amazon sent me a 5x8. When I called to inform them about the size issue, they first tried to tell me I was mistaken. When I told them to look more carefully at the order they acknowledged that they sent the wrong size and I was ensured that...
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Review
#1432880 Review #1432880 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Not as described/ advertised