I lost my phone 2 months ago and had no phone for 1 month. Apple and Yahoo blocked me out of my accounts because I couldn't remember my password.
Apple and Yahoo won't verify my identity unless they can send codes to my old phone which is lost!
EMAILS and TEXTS ARE STILL NOT ACCESSIBLE TO.
I USED MY PRIME ACCOUNT TO ORDER SUBSCRIPTIONS FOR BOOST FOR A 91 YEAR OLD AUNT WHO WAS ADMITTED TO ASSISTED LIVING. HER SISTER HAS BEEN ORDERING FOR HER WHICH WAS UNDER MY PRIME ACCOUNT. SHE DOESN'T HAVE AN AMAZON ACCOUNT.
I WASN'T AWARE OF THAT!
Kim is very astute and perceptive.
She IDENTIFIED MY PROBLEM WHICH WAS EXTREMELY COMPLEX ANALYZING MULTIPLE TRANSACTIONS.
KIM IS VERY KNOWLEDGEABLE AND HAS EXCELLENT ANALYTI AL SKILLS.
SHE REMAINED ON THE PHONE UNTIL SHE RESOLVED MY PROBLEM WHICH TOOK A LOT OF HER TIME. KIM IS A RARE TREASURE
SHE DESERVES RECOGNITION FOR GOING ABOVE AND BEYOND
IF I WERE THE CEO OF AMAZON I WOULD BLESS HER WITH A WELL DESERVED ALL EXPENSES PAID VACATION OF HER CHOICE
Location: Baltimore, Maryland
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