Amazon Reviews in Los Angeles, California
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(31 of 2402 reviews match)
Latest review first
Amazon is holding my money and profiting off it while I suffer
To begin, I will give my background and experience with Amazon.com and then I will state my complaint. I have selling on Amazon.com for over 2 years now, selling mainly, but not limited to, cellphones, for the majority of the time under the seller name, "cheapcellphones." I get my product mainly through friends and family who want to sell their phones, and I check everything to make sure they work perfectly first and then I will list the product on Amazon. I have had no issues with selling and if a customer asks for a refund and has a valid reason then I will grant it to them no further questions asked, but then when something out of my control happened, and customers asked me cancel transactions, I did. And how I was rewarded by Amazon was them suspending my selling privileges 3 different times! They had no valid reason for doing so and I was forced to spend many long hours e-mailing them, in hopes they would reinstate my selling privileges, as this was my only source of income at the specific time period. Amazon would take incredibly long periods of time in responding to my e-mails, and all the while they had put all of my funds on hold until the issue was resolved and I missed multiple bills and payments because Amazon had imprisoned all of my money. I finally had the issue resolved and had my account "privileges" reinstated 2 separate times. Now Amazon has targeted me once again and suspended my selling privileges permanently and put about $2,000 of my own money on hold for what they say will be 90 days, which after all the waiting I have already done, it should equal around 120 days. They say the reason for suspending my account is: 1) Buyers have received defective/faulty items. All sellers are responsible to ensure that orders shipped are fully functional/defect-free. 2) Some of your shipments may have been incomplete or missing items. Which is complete bull, as all of my products contain all items that were described to come with and all of my products are tested and in perfect working condition. Then they tell me I can appeal this action and submit a plan of the steps I will take to avoid these errors in the future, and I in fact wrote the plan and sent it to Amazon, to which they said I would receive a response in no later than 24 hours guaranteed, it has now been almost a week and I have never received a reply. On top of that I have read many articles and seen many other people in the same boat as me, who said they have had their funds placed on hold for over 100 days after the date of suspension. An example would be in this article by the Seattle Times, http://seattletimes.com/html/businesstechnology/2020568463_amazonsellersuitxml.html in which they state that many people with this issue have sued Amazon because they have "arbitrarily withheld their payments" for longer than the given time period, which is what they have done to me. I am in fear that Amazon will hold my money for up to half a year or even worse never transfer my funds back to me. According to, California and Washington state bills, Assembly Bill No. 786 CHAPTER 533: "Existing law requires a licensee or its agent to forward all money received for transmission or give instructions committing equivalent money to the person designated by the customer within 10 days after receiving that money" And Amazon is in strict violation of this bill. I am willing to take legal action against Amazon if necessary and if they are not willing to comply with transferring MY funds back into MY bank account, where the funds belong. Also, By holding on to for the given time period, Amazon is able to invest this money in money market funds, marketable securities and other investments, and utilize my cash as working capital in the operation of its business, so they can profit, while I have to suffer.
Amazon review in Los Angeles, California: Never got my watch or refund
i ordered a watch via amazon. Delivery address was a freight forwarder where i was supposed to collect it. They sent it via ups, then usps (without a signature confirmation) upon delivery. The tracker says "delivered", the freight forward never received it. They even sent a letter to amazon to assist with the refund efforts to confirm the non receipt of the watch. Certified watch Co does not answer my emails, they said that they cannot locate the watch and filed an insurance claim. it's 3 months later and NOTHING!!!!!!!!!!!!!! Their Shipping policy on the site says- watches require a signature. USPS said the method of shipment that was selected did not require a signature! None of the parties involved give a *** as long as the delivery tracker says "delivered"...........so i'm just the pissed off consumer now!
Amazon 2 day shipping my ***
OK- well here’s a new spin on Amazon’s delivery system. I’m a Prime member- supposed to get my item in two days. Come to find out Fed Ex delivers to USPS, then USPS puts it out on delivery. Unfortunately the tracking number stops when Fed Ex delivers to USPS. 8 days later, I’m still waiting. How *** is that??!! There’s no way an item is going to get delivered in two days using Fed Ex and mail courier. It’s like flying super sonic and right before landing going into frame-by-frame slo mo. You know why Amazon is so concerned about delivery and packaging? (they are constantly asking for feedback) It’s because they keep cutting it back to save money at the expense of quality. They want to know when people start screaming, then they know they went too far. Start screaming people!
Amazon review in Los Angeles, California: Worse Service and dishonest company
Rented a Chemistry textbook and thought I made a good deal since other book rentals were more expensive so I figured I give this new Amazon Apex service rental. I returned my book 3 weeks before its due date, followed all its instructions with packaging, got an invoice from post office(receipt) and am now going over a month and a half of disputes because Apex claims that they have not received the book and kept charging me an extention and now the purchase price. Which defeated the whole purpose of being a rental especially now that I don't even have the book. Worse company after reading others reviews. I hope these people get sued for fraud. Stay away from them.
Amazon review in Los Angeles, California: Motorcycle parts
Ordered Progressive shocks for my Honda motorcycle from Powersport Superstore thru Amazon.com.. Got parts for a Harley Davidson in spite of the website part applicability listing and my preshipping email confirmation of make and model.. Return is impossible since contacting the seller prior to return is required and emails as well as phone messages are not returned. If you want the right part, go directly to a reputable seller, such as in my case Progressive Suspension. Although the seller reviews on Amazon seem to be favorable, anf the seller tauts customer satisfaction, I have not received any response whatsoever for two days and only the manufacturer and wholesale supplier actually answer their phone.
Amazon review in Los Angeles, California: OnTrac s off track
OnTrac can't seem to find my apartment building office. They try to deliver when I'm not home (guess what - I WORK!) to my apartment, and when I'm not home (during the day, when they try to deliver), they just leave. No note "we tried to deliver", no dropping off at the office (which is SO FAR away - almost 30 feet!), nothing! They just leave. Did these people just get in to the delivery business? UPS, USPS, FedEx, they all seem to know what to do, why can't OnTrac figure it out? I won't purchase from Amazon if they continue using this carrier.
I got email from Seller Performance Team Amazon.com stating: View notification header Jan 23, 2013 (6 days ago) Hello from Amazon. We are writing because it has come to our attention that you may be diverting Amazon.com buyers to another website or sales process. Per...
A consumer decided they didn't want the merchandise they purchase and claimed it was the wrong item so amazon refunded them their money, but unfortunately the wouldn't force them to return the supposedly wrong merchandise, so in essence they assisted the buyer...
I just spent 4 hours trying to get through to Amazons *** customer service center. All I wanted to do was cancel an order I had just placed 2 minutes prior. Finally after reaching an operator in who knows what country I am told that they will attempt to contact the MFG. of the product I was purchasing and that my credit card would be credited with 10 business days!!! Serious. It takes 1 second to charge a card and 10 days to refund it. I am so pissed right now! I will never order anything from this *** company again. Please reply if you have had the same experience.
Amazon Shipping Antics
On 2/29/2012, I purchased a 1TB external hard drive as a birthday gift from Amazon. I know that it takes time to ship, especially between the US and Canada. I was not going to do it unless it could arrive on time. I paid extra for expedited international shipping. the delivery window was 3/6-3/11 which was great because my friends bday is on 3/11. The estimate shipping date was 3/8/12 until. I kept checking it because my friend had to arrange for someone to be at the house to accept the package. Towards the end of the day 3/8/12... no package, so I checked and the date had been change to a week later. I contacted Amazon and they tried to tell... oh it was that all along. b.s. and then they tried to tell that the delivery window was 3/13/12-3/19/12. double b.s. Cancel the order? sure... when you get it, we'll send a label, and you can send it back and then we'll refund you on our sweet time. Meanwhile, I'm out the money to get my best friend a bday present on bday. I'm going to feel like heal. He doesn't care, but I do. I will never do business with Amazon again. This b.s. business practice is not me "misunderstanding" their shipping estimates. I know that they have their windows. I allowed plenty of room for being on the outside edge of their shipping window, but this practice of "oh no... it was really such and such a date ... that's just plain outright deceitful". Never again.
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