State: California City: Los Angeles Clear all filters (23 of 2176 reviews match)
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1.0
Details
I was just charged by some India or China office for my membership even so I just wanted to update my credit card. I spoke with two totally inept people that I could not understand. They charged my credit card without permission $ 107.29. I had a hard time to have it...
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Review
#892750 Review #892750 is a subjective opinion of poster.
Cons
  • Poor costumer service
Reason of review
very very poor costumer service with an agent that could not speak English clearly or did not know the membership rules at all
Loss
$107
Tags
  • Saved List Deception

Amazon - Simmons Bedding Company Mattress Review from Los Angeles, California

I had an expensive mattress in my cart for $781. I went home and got the credit card I wanted and the item became $791. It's only $10, but the point is, it shouldn't have changed prices in two hours! I contacted Amazon and they said, if you put an item in your cart, they can change it at anytime, until it is purchased! They refused to adjust it to the price it was this am! I'm extremely disappointed. I order a lot from Amazon and I'm normally very happy! Be careful when you order!
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Review
#844796 Review #844796 is a subjective opinion of poster.
Reason of review
Pricing issue
Amazon Gift Card Review from Los Angeles, California
I am a busy mother of six-year-old twins. I intended to purchase three Amazon Gift Cards for $60 each for three upcoming children's birthday parties. I wrongly purchased three Amazon Instant Video Gift Cards for $60 each instead. They were purchased at Ralph's...
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2 comments
Anonymous
#1159886

I may be mistaken, but I believe if you add them to your account they add to the normal Amazon gift card balance.

Review
#831889 Review #831889 is a subjective opinion of poster.
Reason of review
Order processing issue

Amazon in Los Angeles, California - Flaw in shipping procedure

There is a black hole in the shipping procedures. I ordered something a week before the holiday season. I tracked a package that said it was shipped. When ten days (10) elapsed, I called to find out that the shipping actually never occurred even though a tracking number was issued and everything said it was on its way. Apparently, there is no double check that a package never really ships so they cannot notify you nor do anything about it. Even after finding out about the shipment, they would only offer 2 day shipping or a refund and not pay for next day or overnight shipping.
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Review
#744483 Review #744483 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.0
Details
Amazon's Secret Hidden Agenda
Amazon's Secret Hidden Agenda
Amazon's Secret Hidden Agenda
I have been a great customer of Amazon.com for a very long time, it must have been at least 10+ years. I have purchased everything from little things to housewares, to laptops, electronics, cameras, personal items, to large screen TV. I shopped on Amazon.com...
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4 comments
Anonymous
#1154817

It's beyond obvious you're NOT a "great" customer... To have a buyer account suspended requires a long term pattern of abusing their lenient return and refund policies. When y...

Review
#695174 Review #695174 is a subjective opinion of poster.
Cons
  • Poor quality control
  • Poor shipping
  • Corporate office executives do not speak to their customers
Reason of review
Bad quality
Loss
$145
Preferred solution
Let the company propose a solution
Tags
  • Hidden Policies
  • Poor Quality Control
  • Misleading Information
  • Misadvertisements

Other Product Review

I will never order anything from Amazon again.
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Review
#693860 Review #693860 is a subjective opinion of poster.
Fraud/ bait and switch by Zavko Home & Outdoors on Amazon
Fraud/ bait and switch by Zavko Home & Outdoors on Amazon
Fraud/ bait and switch by Zavko Home & Outdoors on Amazon
I purchased an item from Zavko Home & Outdoors that was "in stock" on Aug 11, 2015 for 301.99. the next day I received an email for Amazon saying the vendor was "out of stock" so they canceled the order. on Aug 12, 2015. the very next day the order is back up on...
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4 comments
Anonymous
#1440489

Did you end up having to pay for those?

Review
#682562 Review #682562 is a subjective opinion of poster.
Reason of review
Fraud
Preferred solution
Deliver product or service ordered

Amazon Prime Review

2.0
Details
Guarantee 2day shipping as prime member...not true...item didnt arrived on time..
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Review
#673400 Review #673400 is a subjective opinion of poster.
Reason of review
Problem with delivery

Amazon - Shipping Service Review from Los Angeles, California

2.4
Details
Horrible customer service. I ordered an oil extraction pump, that clearly stated in the decription that it was manual and pheumatic. I contacted the seller and was told that its manual only and thats what I ordered. They claim the decription is correct, which is B.S.. I contacted amazon, and they told me the same, that they sent me the item I ordered, and the decription was correct, so they said they cant do anything for me. The seller agreed to take back the item, but I would have to pay return shipping, cause they claim its my error, to ship it back cost $30, and the item was only $70, total B.S. If the item description would have been correct I would have never ordered the stupied thing. I've bought hundreds of item through and from amazon over the years, and this is how I get treated by them. Its absolutely insane, any can read the description of the item and clearly see that its incorrect, but apparently not the seller, or amazons support people..
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Review
#639618 Review #639618 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Amazon - Return Policy Review from Los Angeles, California

1.5
Details
These people are scammers! You better hope your item fits your body type because if not_ THEY WILL NOT REFUND YOUR MONEY!!! I received a product and it looked ridiculous once I tried it on! It did not do what it said it would do, instead it made my butt look misshapen and made my thighs stick out abnormally on the sides. So i decided to return it. But instead they had the nerve to send me an email that says "We don't accept returns for this product due to hygiene issues" Wtf is wrong with my hygiene? I have impeccable hygiene! The product does not do what you claim it does... And that's all of a sudden my hygiene's fault? This company is scamming people out of their money!
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1 comment
Review
#636309 Review #636309 is a subjective opinion of poster.
Reason of review
Order processing issue