State: California City: Long Beach Clear all filters (3 of 2402 reviews match)
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Amazon review in Long Beach, California: Bad costumer service

i been working with the AMAZON REGISTER for a long time and now that they are going to cancel the service suddenly my account it's block and i can't transfer the money that i still have to my business account this is a night mare no one can tell me WHAT IS THE PROBLEM less solved very BAD SERVICE . I try to e-mail them call them try to talk with a supervisor but no one help; my time is limited because they are going to descontinuar the service so WHAT HAPPEN WITH MY MONEY .
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Review
#769720 Review #769720 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Amazon put my account on hold, so I canceled and bought it for more and got it faster from another online source. Will not waste my time again with Amazon

2.3
Details
I broke my Cell phone, Amazon had the phone at the cheapest price. I ordered the item, I received an email stating my account was on hold. I had been a week with out my cell, so I tried to cancel my order, talked to two customer service people in the Philipines. I told them if they could not ship my item, to cancel the order. They said my account was frozen, I had just opened the account a couple of days prior. I had to pay ten dollars more, = shipping to get the phone in a couple of days. Next email I received my account had been reinstated and my order had been canceled. Thanks Amazon , Never again will I waste my time. I need to deal with companies that hire employees I can understand. Bye bye Amazon, I used to shop with you back in the day. I'm sure there are other online stores to shop on. Sincerely, unhappy ex customer.
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Review
#720190 Review #720190 is a subjective opinion of poster.
Cons
  • False delivery
  • How they run a scam
Reason of review
Poor customer service
I have been an Amazon Prime Member for two years now. I placed 5 orders last month, 3 were late, one was lost and, only one made it on time. Also if you pay attention, the Prime shipping rates are added into the price of what you order. If you check the other...
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Review
#490924 Review #490924 is a subjective opinion of poster.
Service
Amazon Membership

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