Amazon
Reviews in Long Beach, California
Reviews Chart
$4.8M
CLAIMED LOSSES
7.5K
TOTAL REVIEWS
480K
PAGE VIEWS
66
ISSUES RESOLVED
DISAPPOINTED ORDER FULFILLMENT
Amazon order 112-0240562-5823416 included Nesquik Chocolate Mix. Delivered in box with no packing. Container opened and mix spilled into bag and into box. A mess and some product lost. Not up to Amazon's standards.
ID
Location
Long Beach, California
Did not get package
Fedex said they delivered my package at the front door but they did not I was here all day with the door open I want a refund or a new package I also want a investigation On the fedex driver that said they delivered my package at the front door
ID
Location
Long Beach, California
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Verified ReviewerTalk to an agent
My package had been missing for a week !can you intercept my package because it was forwarded to another address and I didn't request it to forwarded to another address
ID
Location
Long Beach, California
Order Refund
I purchased a video game but it cancel the order a few days after. Still waiting on a return of the funds but there is record of me purchasing the item. Please contact me with support
ID
Location
Long Beach, California
Bad costumer service
i been working with the AMAZON REGISTER for a long time and now that they are going to cancel the service suddenly my account it's block and i can't transfer the money that i still have to my business account this is a night mare no one can tell me WHAT IS THE PROBLEM less solved very BAD SERVICE . I try to e-mail them call them try to talk with a supervisor but no one help; my time is limited because they are going to descontinuar the service so WHAT HAPPEN WITH MY MONEY .
ID
Location
Long Beach, California
Product
Amazon Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Amazon put my account on hold, so I canceled and bought it for more and got it faster from another online source. Will not waste my time again with Amazon
I broke my Cell phone, Amazon had the phone at the cheapest price. I ordered the item, I received an email stating my account was on hold. I had been a week with out my cell, so I tried to cancel my order, talked to two customer service people in the Philipines. I told them if they could not ship my item, to cancel the order. They said my account was frozen, I had just opened the account a couple of days prior. I had to pay ten dollars more, = shipping to get the phone in a couple of days. Next email I received my account had been reinstated and my order had been canceled. Thanks Amazon , Never again will I waste my time. I need to deal with companies that hire employees I can understand. Bye bye Amazon, I used to shop with you back in the day. I'm sure there are other online stores to shop on. Sincerely, unhappy ex customer.
ID
Location
Long Beach, California
Cons
- How they run a scam
- False delivery
Reason of review
Poor customer service
New Prime Membership Moto: Higher Price, Lower Service!
I have been an Amazon Prime Member for two years now. I placed 5 orders last month, 3 were late, one was lost and, only one made it on time. Also if you pay attention, the Prime shipping rates are added into the price of what you order. If you check the other vendors and you will see lower prices for your item, but when you add their shipping it comes about the same as the Prime member offered price. Amazon is not "giving" you anything for your membership fee. Seems Amazon has run its coarse as a quality company.
ID
Location
Long Beach, California
Service
Amazon Membership
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