State: California Product: Amazon Shipping Service Clear all filters (12 of 237 reviews match)
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As I consistently checked status of the order, one t-shirt status was changed to arrive on 01/02/19. I accepted it because the other t-shirt still reflected it would get here on 12/24/18. This morning I checked status and it reflected it was going to arrive on...
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1 comment
Machele
#1618560

Actually, given that Amazon's shipping arrival dates of late bears no resemblance to reality, there was no real guarantee that the package they said would arrive on the 26th would actually show up on your doorstep----or, if delivered by the USPS to some stranger down the street or not at all. Amazon may use carriers like FedEx but specifies the use of FedEx Smartpost which means FedEx delivers to the local post office which is supposed to deliver to you.

Which is not always the case. This method is cheaper for Amazon but rather haphazzard due to the inefficiency of the USPS. At least you cancelled the order and stores are still open tonight, Christmas eve. This is why paying online for anything other than a credit card is so dangerous.

At least, with a credit card your money is not gone instantly as with a debit card.

There are many other places to shop online than at Amazon. Try some.

Review
#1432353 Review #1432353 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue
What is the delay in getting this sorted out despite a wait time of 2 weeks where returns usually get picked up within 2 days! I understand something has been done in writing and still the order is getting automatically rescheduled to the next day every time. It was...
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Review
#1403512 Review #1403512 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue

Amazon in Los Angeles, California - Shipping

1.0
Details
My order is delay a day i spend $10 for delivery on sunday 30th is what try were telling me at that time friday afteroonn.Check my order today and it wont be here until monday 1st late. I needed it sunday. Stop making promising on delivery for money BS.
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Review
#1369168 Review #1369168 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue

Dynamex in Hayward, California - Shitty...you’ll regret using

1.0
Details
Don’t order one day shipping from Amazon!!! I am baffled that they are still using them. After so many bad reviews of “lost” packages, you would think someone would start connecting the dots. Seriously, sounds like it was an inside job. My package was supposedly delivered. Amazon looks bad because of who they use to deliver....or not deliver, their packages. Someone got a free Fitbit and my money is on the driver
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Review
#1219895 Review #1219895 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue

Amazon Now Screwing Customers in Hawaii

3.3
Details
I continue to be completely annoyed with what Amazon now seems to be doing to deliberately DELAY shipments to us when we’re at our home in Hawaii. Are you aware that Hawaii is a STATE, one of the 50 UNITED STATES? So why are we being treated so badly? My last order that was all "Prime" items originally was set to arrive over TWO WEEKS after placing it. After lodging a complaint with Amazon, they said the order was being changed to “one-day shipping” It was still received OVER A WEEK LATER. A small box that weighed less than two pounds, and contained over $300 worth of items. And I have an order that I was planning to place today - three very small, light items. All “Prime” items. The Amazon system tells me that my PRIME shipping would be almost TWO WEEKS to Hawaii, and even “one-day shipping” won’t arrive until DECEMBER 15. A WEEK FOR “PRIORITY SHIPPING”, AND AN ADDITIONAL $77.94 SHIPPING COST, FOR A WEEK LATER ARRIVAL! I’d like to know what’s now going wrong with Amazon service to Hawaii. Clearly it’s much different than it was earlier this year. Orders placed by us are SITTING for a week or more even BEFORE being shipped! My next step is to start discussing this with my US Congressman. We’re being subjected to some kind of discrimination. THIS IS AMERICA, TOO!
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Review
#1144676 Review #1144676 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • How they delivered to prime customers before
Cons
  • How they now are discriminating against hawaiian customers
Reason of review
Continuing Discrimination towards Hawaii
Preferred solution
Deliver product or service ordered
Tags
  • Amazon Prime Fail

Amazon in Fresno, California - FAILED TO HONOR PRICE ON LISTED ITEM

Amazon - FAILED TO HONOR PRICE ON LISTED ITEM
Amazon took my money and failed to delivery the items in their listing. The listing clearly showed a 10 count box,(see screen shot), and they sent 1. I contacted Amazon 2x over the missing 9 items. The first call was nice and Mohamed attempted to resend. Again only 1 was shipped. Now I have 2 and I'm missing 8. Again I contact Amazon customer service, this time it was Adam, and relay the same issue. Adam was less than helpful when pressed to fulfill my purchase. He finally said it was under review and they wouldn't honor the price. It was just..... here's a refund, now go away, and he then hung up on me. The whole experience left a major feeling of distrust towards Amazon. I buy and sell a lot on the internet. I mean I really buy and sell a lot on the internet, hundreds of items, I have purchased a $40k car from out of state. I'm not a rookie when doing business via the internet. I want to believe that my expectations on internet purchasing are balanced. So at this point I can't think of a reason to ever need to do business again with a company like Amazon
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Review
#939922 Review #939922 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered

Amazon in Davis, California - Poor Customer Service

In the last 4 months we have had major issues receiving orders from Amazon. First Item we paid extra to have it delivered next day(we checked the box that says "Pay this amount to receive item the next day") We did not receive it for 5 days. Next order we received they shipped the wrong item, we returned it and was sent a replacement and again it was the wrong item, we were to receive a refund but never received it and it was way to much of a hassel to deal with customer service for a $5 item. Next order had two items. This order never showed up and after contacting customer service we were told one item was out of stock (both items were in stock at the time we ordered and were listed in stock after we were told item was out of stock) The second item of the order was supposedly lost in transit.
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Review
#675085 Review #675085 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Problem with delivery, Order processing issue, Poor customer service
Preferred solution
Let the company propose a solution
3.5
Details
I have the same problem. Here is their Customer service number so you can cancel Prime and they can refund you the $99.00. 1-888-280-4331. I got this number not from Amazon but from my bank when I called to dispute the charge on my bank statement. What they did to...
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2 comments
Anonymous
#1015663

Yeah, read the terms and fine print carefully. I am sure that you happened to click something that said 2-day, but decided that you should just order quickly and be on your way.

PAY ATTENTION TO THE DETAILS.

Take your time when you order. See if Prime is being set.

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Review
#673425 Review #673425 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Quick service
  • Product selection
  • Getting great deals
Cons
  • Shipping policy
Reason of review
Problems with payment
Tags
  • 2 Day Delivery

Amazon - Shipping Service Review from Los Angeles, California

2.4
Details
Horrible customer service. I ordered an oil extraction pump, that clearly stated in the decription that it was manual and pheumatic. I contacted the seller and was told that its manual only and thats what I ordered. They claim the decription is correct, which is B.S.. I contacted amazon, and they told me the same, that they sent me the item I ordered, and the decription was correct, so they said they cant do anything for me. The seller agreed to take back the item, but I would have to pay return shipping, cause they claim its my error, to ship it back cost $30, and the item was only $70, total B.S. If the item description would have been correct I would have never ordered the stupied thing. I've bought hundreds of item through and from amazon over the years, and this is how I get treated by them. Its absolutely insane, any can read the description of the item and clearly see that its incorrect, but apparently not the seller, or amazons support people..
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Review
#639618 Review #639618 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Not as described/ advertised

Amazon in San Francisco, California - Charging sales tax on shipping &handling

Last week I looked at my Amazon invoice and noticed that they had charged sales tax on s&h. Yes, I live in the great state of California and must pay sales tax on Amazon products, but that's another discussion. This complaint is about charging sales tax on s&h charges. Who does that? Nobody except Amazon! They sent me the same answer twice. The answer suggests that the State of California allows them to do so, so I looked at some invoices I have received from companies located in California. Shipping&Handling charges are ALWAYS below the sales tax line!!! This may seem trivial, but Amazon is known for customer service while engaging in customer rip-off. I seem to be the only California customer who has noticed this tax, if not, would the rest of you please complain and not back down from their lame excuses?!?!
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6 comments
Anonymous
#802080

I think I love you Connie :)

Anonymous
#734048

Hey ***, California law clearly states that "Shipping and Handling" fees ARE subject to sales taxes. If the line just said "Shipping" there would have been no tax. That's the case in many states, too.

Plus, anything charged as sales taxes or anything else identified as "taxes" must be submitted to the state...the merchant never gets to keep the money. Amazon gets audited by sales tax officials in every state every year, and they need to prove that the taxes were actually paid.

No scam here. You should wise up before embarrassing yourself in public again.

Anonymous
#726407

I just recieved an order from Amazon right.Guess what their is no sales taxes on my S&H but guess what their is sales taxes for my product that i purchased.My S&H was free of charge.Maybe you made an mistake look again and Be sure before you open your mouth.

Anonymous
#726485
@***NIE

I'm glad they are not charging sales tax on shipping on invoices sent to Texas. They have acknowledged that they do on invoices for sales to Californians. Please don't assume I made a mistake reading the invoice, if I had, the issue would not exist.

Sara L
#726587
@***NIE

My, my, Connie, you sure are a rude ***. And you also seem to have some difficulty with the English language.

Perhaps you should learn how to write and spell before you post.

Your welcome. :p :p

Anonymous
#734055
@Sara L

*you're

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Review
#451436 Review #451436 is a subjective opinion of poster.
Service
Amazon Shipping Service