State: California Clear all filters (163 of 2333 reviews match)
filters
State:
City:
Show
Product:
Show
Featured

Amazon in Los Angeles, California - Bad delivery practices

Amazon - Bad delivery practices
amazon is not delivering to individual units in this 90 unit complex..simply throwing the packages over the front gate rather than use code to deliver to units..packages are piling up
View full review
Review
#1693557 Review #1693557 is a subjective opinion of poster.
Service
Amazon Delivery Service
Reason of review
Problem with delivery

Amazon in Los Angeles, California - Login Harassment

2.8
Details
I am constantly being forced to verify my identity when I login to Amazon.com, or submit my password, multiple times during a browsing session. This constant harassment has caused me simply to not login to the website. Which, is an inconvenience for me, because that does nothing to change the site's behavior. Amazon's website will also quote one price for an item before I login, and a higher price after I've logged in. Why? Because, I am a Prime customer. The higher price covers the cost of that "free shipping" Amazon lies about.
View full review
Review
#1676938 Review #1676938 is a subjective opinion of poster.
Reason of review
Access/ activation issues

Amazon Driver Steals Product

4.0
Details
The wonderful thief that Amazon hired to deliver packages cut open my package and stole my hair product (pathetic). The thief drove away very fast when I yelled at he/she as they sped away in a large white pickup truck.
View full review
Review
#1619337 Review #1619337 is a subjective opinion of poster.

Amazon in West Sacramento, California - LOST PACKAGE

1.0
Details
YOU HAVE SAID IN AN EMAIL TRACKING THAT MY ORDER 113-5889816-6915436,IF THIS IS TRUE IT WAS DELIVERED TO THE WRONG ADDRESS MORE CARE NEEDS TO BE USED IN YOUR DELIVERIES;; Sarcastic
View full review
Review
#1602283 Review #1602283 is a subjective opinion of poster.
Pros
  • Range of products
  • Friendly service
Cons
  • Delivery accuracy needs help
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Deliver product or service ordered
Tags
  • problems solutions

Amazon in Los Angeles, California - Bezos needs to focus on job and improve delivery options.

3.8
Details
Just cancelled my SubPrime due to inept delivery service. On two separate occasions I've had to track packages delivered to my next door neighbor or undelivered package because useless driver claimed he could not access building when all he had to do is lift latch on gate. I have no locks on neither front or driveway gates.
View full review
Review
#1591768 Review #1591768 is a subjective opinion of poster.
1.5
Details
I was trying to enter the lock gate at my building and a teenage girl holding a small Amazon package so I can follow me in I asked her do you live here she said no I'm delivering for Amazon I was just vicious because of her age and told her to back up and I tried to...
View full review
Review
#1588210 Review #1588210 is a subjective opinion of poster.
Service
Amazon Vehicle Driver
Reason of review
Poor customer service
1.0
Details

Update by user Jul 12

Yes, Amazon blamed me for the issue from devices in my home. When I spoke to the digital department I was informed by a representative that the IP addresses were coming from Texas, another state than the where I live and the eGift cards all have different email...

View full review
1 comment
h.kitchener
#1715915

I hope you disputed all bad charges with your credit card issuer and closed out that card for fraud.

Review
#1585135 Review #1585135 is a subjective opinion of poster.
Cons
  • Devalue customer
  • Ignoring customers
  • Fraud
Reason of review
Poor customer service
Tags
  • management
  • Egift Card
  • Customer Service Associate
  • Ripped Off
  • Fraud Activities
  • Poor Customer Care
  • Game
  • Digital
4.8
Details
I was reviewer #298 when Amazon deleted ALL my reviews and canceled my VINE reviewer status. This followed an email inviting me to review a product in exchange for reimbursement of the product cost which I declined. The email/invitation was sent to many Amazon...
View full review
3 comments
Anonymous
#1749134

If you want to find out what you did wrong and want a detailed explanation you deserve to know. I see people saying good luck on that reply, Amazon may or may not reply when it suits them if at all etc.

This is actually a fantasy if you live in the EU as they actually have no choice under the GDPR if you request your information. The GDPR part I have pasted here is what I found most relevant but I advice you to google GDPR and read up on the whole law and then request your information afterwards. The GDPR does not specify how to make a valid request. Therefore, an individual can make a subject access request to you verbally or in writing.

It can also be made to any part of your organization (including by social media) and does not have to be to a specific person or contact point. A request does not have to include the phrase 'subject access request' or Article 15 of the GDPR, as long as it is clear that the individual is asking for their own personal data.

So if you require a reply to why they have removed the right to leave reviews they have actually one month to reply not if and when they choose to. To get a complete insight into your rights google GDPR for the full law.

View more comments
Review
#1537402 Review #1537402 is a subjective opinion of poster.
Pros
  • Upper level customer service
Cons
  • Being summarily dismissed as a reviewer
  • Bad - unprofessional
Reason of review
Dismissal as a reviewer.
Preferred solution
Let the company propose a solution
My orders on Prime work about 50% of the time. Again I am having another order that is taking over 7 days - Working with Amazon chat (dealing with guys in India) and Amazon phone customer service (dealing with people in the Philippine) to no avail... saying vendor do...
View full review
1 comment
Anonymous
#1678270

They don't claim you will get it in 2 days time. They offer 2 day shipping for prime.

Shipping occurs when the product is sent out.

There is processing time. Why is that so tough for you to understand?

Review
#1518040 Review #1518040 is a subjective opinion of poster.

Contact Amazon Customer Service

Mailing Address:
Amazon.com, Inc.
P.O. Box 81226
Seattle, Washington 98108-1226
United States
Phone:
(866) 216-1072
All Amazon Contacts

Amazon Products and Services Reviews

Compare Amazon to

Walmart
Walmart
8249 reviews
2.2
Compare

Amazon in San Diego, California - No one understands english

Called for a price adjustment. So called customer service rep then sends me a return label. What the ***
View full review
Review
#1475749 Review #1475749 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Poor customer service