Resolved
5.0
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Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Website
1 comment

Update by user Jan 19, 2018

Refund of Money Spent

Original review posted by user Jan 19, 2018

There are third party stores selling under the Amazon name. I ordered a TV signal booster through a third party selling under Amazon and got a phoney tracking number the USPS said DID NOT EXIST.

The tracking number brought up a page that said the item was shipped and on it's way. 3 weeks later nothing! Contacted USPS with tracking number, number did not exist! Contacted Amazon and demanded our money back.

They refunded the money on the bank card within a few days.

If it wasn't for Amazons return and refund policies we would have been ripped off again by internet SCAM companies looking only to rip off consumers. BUT BUYER BEWARE OF THIRD PARTY COMPANIES SELLING UNDER A SUPPOSEDLY REPUTABLE NAME.

Product or Service Mentioned: Shipping Service.

Reason of review: third party scam had no intention of sending item Hence IE phoney tracking number sent by third party company..

Monetary Loss: $39.

I liked: Customer service in general.

I didn't like: Third party companies selling under reputable companies, Hird party companies selling under reputable companies.

  • Third Party Scams
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Anonymous
#1423603

You stated, “Monetary Loss: $39.” But, in paragraph above, you stated (referring to Amazon), “They refunded the money on the bank card within a few days. If it wasn't for Amazons return and refund policies we would have been ripped off…”

What loss? Sounds like Amazon gets an A+ while they (Amazon) gets stuck for the fraud, not you!

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