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26 comments

I've spent thousands of dollars on Amazon over the years. I have never had any reviews rejected until now.

I was able to put negative PRODUCT reviews, but if the item was sold directly from Amazon and I had a bad experience with them, I was not allowed to publish the experience. I was honest, I told that they were lowering the price of an item I was buying in bulk by a couple dollars or so right after the purchase of it. When fearing that I would not have enough of the product for future use, I bought it again very soon after the first purchase, only to find that again, right after I purchased the product they lowered the price by over $2.00 per box of this product that goes for almost $30 a box. And I was buying several at a time.

When I discovered and caught them price gauging consistently and called them out on it, they rejected my review and refused to publish it, sending me a link to their guidelines.

I read all the guidelines and I didn't use any profanity or use links outside Amazon, nothing. I just told my honest experience and they declare they welcome HONEST reviews but they don't.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss order processing issue of online review. Amazon needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned online review in their reviews. You may find this information helpful for further shopping at Amazon.

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Anonymous
#1543047

Same thing here, I was lured into a prime membership for a next day delivery of an item I wanted. On the day of delivery they just updated saying ‘as per customer request’, I was completely taken aback.

Posted this and the bad business practice on the page and they refused to publish it. As with most of you, have spent a lot at amazon over the years and this was really an eye opener!!!

Anonymous
#1532949

I purchased an expensive bluetooth headset on Amazon. I opened the packaging and discarded the box when I recieved it.

Didn't try to use it till a few weeks later for a road trip.

Item never worked. Sponsored item and whenever I try to leave a negative review it states that it can not be accepted.

Anonymous
#1515535

Amazon will not post honest reviews if they are not positive. If you follow their rules about no profanity etc they still will not post your review if it might really give consumers the honest truth about a product.

Anonymous
#1496953

They won’t post ANY of my negative reviews... and won’t let me report that my item was never received. Garbage.

Anonymous
#1494625

Same thing happened to me with an amazon sold item, they sent me the wrong color, I said as much and now most of my reviews and comments on reviews DO NOT get published. I am not renewing my prime.

Amazon is now the walmart of the internet. NTY.

Anonymous
#1488873

The item I purchased"Atkins Limited Edition Shea Butter Hand creme Collection 4 pieces " was a poor choice.Old package and it seems the seller stocked it for a long long time and posted it on amazon.com for a quick sale.Don't it !!

Anonymous
#1488865

I had a same experience for declaiming a negative review and rejected ed by Amazon.com and would like to know where to post my sincere reviews to let more people from buying the products I experienced.

Anonymous
#1485509

I have also had experiences when Amazon would not post my negative review for no reason. I spoke the truth without profanities or insulting comments yet it was rejected.

Anonymous
#1475432

I just had a similar experience. Tried to post an honest review on a purchase that was marked up over double retail store cost.

I didn't realize that at the time, but after I received the item, I realized the bag was a $6.99 bag of chick grit, definitely not worth the over $16.00 that I paid. (I only bought it because my local TSC was out of stock.) My fault for not being more diligent and double-checking the size of the bag and other retailers, but still price-gouging IMO. Amazon was the shipper, not seller. My review was rejected because I mentioned price in it.

I call foul. I reviewed the product well, but the price poorly.

They won't allow that. Guess there's no way to post an "honest" review then.

Anonymous
#1470721

It's 2018 & it appears that the same thing is still happening.

Anonymous
#1447643

I've just had a similar experience with amazon rejecting my positive review of a product. That item, heavy candle holders, were individually packaged very well.

Amazon placed that package inside a much larger box with other items I had ordered with NO PACKAGING.

The other items arrived crushed. Now ordering from Walmart more and more, and even more Now.

Anonymous
#1444006

They stopped me from posting 2 negative reviews on sellers they sponsor. I ordered 300 NFL cards that said in the description "at least 300 NFL cards" that came with 260 NFL cards and 40 college cards.

I left a review saying they did not send me what I paid for and the description was wrong. They refused to let me post it. I also ordered Kirkland (costco brand) contact solution only to find out 2 days later that the seller is buying it from Costco and selling it for double the price, so I mentioned that in the review and not only did the review get rejected but they wouldn't let me further comment on the product at all.

This should be illegal. They should not be able to filter people from leaving negative reviews just because it will hurt amazon supported sellers.

Anonymous
#1437263

Just so you know, price gouging is RAISING the price after a lot has been bought, not lowering it.

valkn
#1436104

Apparently they scan for key words and if they find them - you are blacklisted from leaving ANY further reviews for that item. I tried to review an item where the seller determined the item was used if it was removed from the package.(It was a blanket) It was tagged because I used the word "package". Amazon would never let me change it to different wording such as "encasement item came in" or create a new review for that item.

I no longer trust any of Amazon's reviews and have been doing business with Walmart instead since they allow all reviews so you know what you are getting - not just cherry picked reviews and they don't charge a membership fee!

Anonymous
#1434384

Same experience here..

Amazon only cares and protects its business partners, not customers..

Anonymous
#1428750

Totally agree. Just had a very similar experience with Amazon and was directed to the same legalize explanation page.

Anonymous
#1406749

Amazon doesn't allow mention of price,packaging,ordering or customer service mentioned in reviews. All of those things go elsewhere.

I have left hundreds of reviews and am listed in the top 1000 reviewers and have written plenty of negative reviews. You are simply wrong that Amazon doesn't allow negatives

Anonymous
to Sabrina #1431314

That's not necessarily true....I wrote "Again, this item didn't arrive on schedule" and it wasn't posted.

Anonymous
to Sabrina #1433916

This is untrue. I wrote a review describing the cheaply made inflatable seat in the swing I ordered and they would not post it either.

No verbal attacking or profanity. Just a straight up criticism of of the product and warranty/replacement issues and I was sent an e-mail with their terms and told twice it would not be posted.

Anonymous
#1406197

I contacted them about a better price i found on echo gen 2. Amozon was selling for 79.99 i found it fot 59.99.

They told me they dont price match.

For now on shop for best prices like i did bought 2 for 59.99. I guess they got so big they dont need my purchased

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