3.4K views
81 comments

I've spent thousands of dollars on Amazon over the years. I have never had any reviews rejected until now.

I was able to put negative PRODUCT reviews, but if the item was sold directly from Amazon and I had a bad experience with them, I was not allowed to publish the experience. I was honest, I told that they were lowering the price of an item I was buying in bulk by a couple dollars or so right after the purchase of it. When fearing that I would not have enough of the product for future use, I bought it again very soon after the first purchase, only to find that again, right after I purchased the product they lowered the price by over $2.00 per box of this product that goes for almost $30 a box. And I was buying several at a time.

When I discovered and caught them price gauging consistently and called them out on it, they rejected my review and refused to publish it, sending me a link to their guidelines.

I read all the guidelines and I didn't use any profanity or use links outside Amazon, nothing. I just told my honest experience and they declare they welcome HONEST reviews but they don't.

Reason of review: Order processing issue.

Store Location: Denver, Colorado

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1870035

AMAZON is worse than dealing with the Government. I bought a expensive new purse from Amazon.

When I looked inside i found a McDonald's lunch receipt. The purse was used, but they sold it as a new item. When I wrote this in a review , Amazon sent me a email claiming I didn't follow their rules in my review. Spoke to Customer Service twice.

They found nothing wrong with my post, but had no way of correcting the block.

F.U. Amazon.

Anonymous
#1864643

Amazon: They are disingenious, outright shameful practice, manipulation of truthful reviews Therefore you cannot trust their reviews, period ! Fake reviews. FY amazon

Anonymous
#1864642

It has been my experience several times that: Amazon absolutely buries or outright deletes negative reviews

Anonymous
#1852624

I have had negative reviews rejected also. It was according to their guidelines.

It was their having an ad for California Gold hand soap. You were supposed to get a 7.5 oz. pump bottle and a 16 oz. refill for $9.95.

I ordered twice and received just the pump bottle both times. When I gave the negative review, it was not allowed and they said the offer was discontinued and sure enough if had been removed from the site, replaced by a single bottle offer.

Anonymous
#1796902

I had the same issue on a product that never showed. They refused to post my review.

This tactic on their part is very underhanded and very disingenuous. I posted absolutely no vulgar or profane language’ simply warning customers not to waste their time.

Anonymous
#1775452

Still happening. When Amazon screws up - they do not allow negative reviews about Amazon.

Anonymous
#1762416

Amazon refuses to post ANY NEG comments about themselves! Yet they still ask for them, I don't get it either you want them or you don't????? Which?

Anonymous
#1762414

Amazon WILL NOT post any reviews that paints them in a NEGATIVE light! I also had 2 reviews that Amazon refused.....I guess the truth hurts!

Anonymous
#1749590

I am also unable to post a negative review for a computer that I bought through Amazon. Even though I did not say anything untrue or vulgar, they refuse to post it.

But they tried to silence me first with a $20 refund to take down my post.

When I refused they simply did not post the review. Cant trust amazon reviews!

Anonymous
#1730453

I bought an $8 coffee mug that came with a coupon offering $10 for a five star review. I posted a photo of the offering and my review quickly rose to the second highest upvoted review despite Amazon trying to hide it.

Then Amazon deleted the review, dropped my ranking back 1500 places, and refused to let me write another review for that product. This is the third time they have done this.

Anonymous
#1726197

I bought a pillow that was from China - bad enough - but they had put it in a small package to try and pay less shipping and it damaged it. I finally got the money back, but wanted to warn any other customers to not have to go through what we did.

They said the review did not meet their requirement and would not post it.

So much for being HONEST on Amazon. Thought they only needed to worry about FAKE reviews.

Anonymous
#1724887

they did the same thing to me- shame on you Amazon so disappointing

Anonymous
#1722225

That’s what I’ve discovered. I just received an order of Oregano Oil capsules and there was no seal.

I counted the number of capsules, 87, instead of the stated 90. I strongly feel the bottle had been returned and then sent to me. This is what I posted: CHECK THE NUMBER OF CAPSULES IN BOTTLE Just received this order. No seal on the bottle.

Due to suspicions about the count of a previously ordered supplement, I’ve been counting supplement bottle contents. This bottle is 3 capsules short...only 87, not 90 as stated on the bottle. I believe this bottle was returned and then sent to me! Product link: Mortar and Pestle Herbs Oil of...

https://www.amazon.com/dp/B06XTG4GSS?ref=ppx_pop_mob_ap_share They have removed the customer service email address I had saved and used for a few years to directly contact customer service with complaints, including complaints about refused reviews.

My review IS ABOUT THE PRODUCT! Wish someone with integrity would start a new competing online store so I can ditch the greedy censors...may ditch them anyway.

Anonymous
#1717617

Had same thing happened to me. Amazon won’t let me post reviews bcz I by exclusively on prime and they started sending me wrong items (bate and switch technique) as soon as I posted low ratings review I was banned permanently from any comments even asking questions!

Anonymous
#1710597

I was writing a negative review about the bed bugs that was delivered to my home but Amazon prime from the memory foam mattress that I bought and they denied me of writing that review

Carter
#1710161

I have had several experiences lately with Amazon rejecting negative reviews on products purchased from them. One was on a product that was packaged really badly/stupidly and it leaked all in the inside of the box.

When I posted a polite review about my experience, they rejected it. There are some products I can't buy on Amazon any longer because of really packaging! Another issue was a purchase of a name brand product, but I was it was not authentic.

I know that because the packaging was different. The product was not sealed as it is when you buy directly from the brand name website.message here

Elio
#1696270

I tried to put negative review, which is trueful, took money but never received the item, seller didn't even reply to email, putting what really happened, Amazon won't put review on, which is disgraceful

Anonymous
#1713023
@Elio

Yeah, Amazon has a policy that you can only complain about the seller in their seller feedback, and not in the product review. I can kind of see their point since anyone reading your product review wouldn't know which one of the sellers had the issue, but it would sure be nice to be able to share which are the best sellers to buy the item from!

Anonymous
#1689526

I had Same experience with their blink cameras. No customer service and they rejected my honest objective but negative review. Weird.

Anonymous
#1688247

Just ripped me off, then rejected the review.