Same Here! My dog was severely burnt from a bark collar requiring surgery.
They sent me a gift card for amazon. They will not allow me to post the pictures or any comments. The collar is still for sale. They obviously don’t care that dogs are harmed by this collar.
I found 4 other people who bought the same collar and had the same issue however I don’t know if there are more out there because they were unable to post as well. The collar is sold by The Best Industries and amazon cannot produce a phone number, email or web site for the seller. Again they are still selling the product!!!
Please contact me if you know of anyone else who bought this collar. If it is the last thing that I do I want amazon to stop selling this collar.
Product or Service Mentioned: Amazon The Best Industries Profile.
Reason of review: Poor customer service.