Not resolved

re: carolyn allen accounton oct 12th i ordered dog shampoo -112-5269387-6000262. when i received it the cap was broke and i just got a bag of shampoo.

i did a return on it and re-ordered.

when i received that order -113-6991137-0477031 it was leaking pretty badly but i was able to salvage most of it. i called about the issue and was given credit and told to re-order.

112-6021594-9153808 when i received that order all i got was an empty bag????

i called in again and went thru the whole explanation with a new person, got credit and was told to re-order.113-2336951-0206619 when i received that order the lid was loose on the bottle and i received a bag of shampoo.

i called and got credit but i am pretty unhappy with all the time and phone calls and why can't someone fix this issue ---ship this item in a box!!carolyn allen

Product or Service Mentioned: Amazon Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

Amazon Pros: Fast delivery.

Amazon Cons: Poor packing.

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