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9 comments

I've complained many times about Amazon's shipping service, it's the worst in the industry. I demanded that Amazon only use USPS or UPS for my shipments and they have not honored that.

I continually have problems with shipments being late or never arriving at all but Amazon doesn't care and does nothing to fix it. The latest shipment was so-called attempted last night at 20:56 ET. I'm sorry, but that is way too late in the evening and completely unacceptable. As a result they didn't leave the shipment.

The previous shipment never arrived at all because supposedly the box was destroyed in shipping. This is not a one-off, this happens continually.

Review about: Amazon Shipping Service.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

I liked: I have used amazon many many times.

I didn't like: Shipping is the absolutely worst.

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Anonymous
#1578995

Agree. They put my package on my front step during an all day rainstorm without any protection. By the time I got home at 6, the cardboard box was soft, and the products inside were ruined.

Anonymous
#1574353

I completely agree. here in Bellevue it is the worst.

The last mile services where it is this uber like carrry is the worst experience. They are lazy, unable to follow instructions and or flat out wont even attempt delivery.

Anonymous
#1564721

It improved here for awhile but it is back to being bad..no delivery or always late in the evening.

Anonymous
#1540842

Got to be honest. Amazon has put a lot of local businesses under and nowadays it is harder than ever to find certain things locally.

It is the Wal Mart effect: you have to use these guys. They've destroyed all the other smaller businesses. So anyways, AMZL, Amazon's personal delivery system, sucks hardcore. They've botched my deliveries when google maps would have taken them right to my doorstep.

It sucks, period, and I've never had an issue when they've used other carriers like USPS or FedEx (they've never used UPS on any of my orders). Amazon is really about to *** me off and lose my business.

Anonymous
#1470094

"I demanded that Amazon only use USPS or UPS...." Who the *** do you think you are? If you don't like the way they ship things, then stop ordering from them.

I personally love that they deliver late - that way I get my packages a day earlier than I used to. But if I didn't like it, I wouldn't order from Amazon.

Simple as that. Stop crying about it and move on.

Anonymous
to Anonymous #1475237

I have the same problem. Amazon said that they would change over my deliver option to USPS or UPS because there is an on going issue with them delivering my packages to the wrong place and refusing to correct the problem.

For the person who said stop buying from them then truly doesn't understand the fact that Amazon delivery is a joke and that it does not always deliver to the right places and it is hard to contact them because there are not local numbers to get this right. So I have to agree with the original author of this complaint because this happens far to much and Amazon seems to not want to fix it.

fedupingoldcanyon
to lo #1553296

Completely agree. Why is it that the victims are always portrayed as the bad guys just because they complain?

Anonymous
to Anonymous #1528307

Why dont you stop crying about someone else's opinion? This person is a consumer with every right to complain about a product they spent money on. You are very rude.

fedupingoldcanyon
to Reviewer3334 #1553294

AMZL have only just started delivering (well,sort of) in my area the last 2 months. Out of 5 deliveries 4 have been superbad, so bad that it would take too long to describe.

CS always apologies and says it will be investigated as that should not be happening, but it is repeated so far twice with same driver who destroys my property and either does not leave package or chucks it into desert wash. Today when I tried to ask where my delivery was, they called the cops on me!!!

Cops would not charge me and actually delivered the package themselves after persuading driver to give it up. Driver is a complete mental case, but it bothers me that they have my address.

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