I purchased a kindle fire 5th gen, it was new on the market and I wanted something new that will last awhile , BLAH HA HA HA , YEA RIGHT. So when I was looking for one to purchase the salesman tells me that if anything happens that is not my fault in a year Amazon will replace it.
WELL 6 months into the purchase while surfing the web the screen goes white, so I message amazon and Guess what ?
It only has a 90 day warranty and the best thing they can do is SELL ME ANOTHER ONE at a discount ! Yea Right. Then I get a email saying SORRY YOUR KINDLE IS OUTSIDE OF ITS 1 YR WARRANTY PERIOD !
I contact amazon back and they tell me sorry their support gave me misinformation !! Well how is that fair?
They Been doing that from the start, giving me misinformation and then tell me sorry .
*** with that they can keep the Money the ripped me off on and ill NEVER buy from Amazon or Kindle again and I will write posts everywhere I can for the next year and warn other people . This is BS , I feel robbed and done wrong .
Product or Service Mentioned: Kindle Ebook Reader.
Reason of review: Warranty issue.
Monetary Loss: $70.
Preferred solution: Replace my broken tablet epecially because its a malfuction issue. How can you expect to sell something that only last 90 days.
Amazon Cons: Lie and dont cover their mistakes and misinformation.
Location: Stahlstown, Pennsylvania