I purchased a kindle fire 5th gen, it was new on the market and I wanted something new that will last awhile , BLAH HA HA HA , YEA RIGHT.So when I was looking for one to purchase the salesman tells me that if anything happens that is not my fault in a year Amazon will replace it.

WELL 6 months into the purchase while surfing the web the screen goes white, so I message amazon and Guess what ?

It only has a 90 day warranty and the best thing they can do is SELL ME ANOTHER ONE at a discount ! Yea Right. Then I get a email saying SORRY YOUR KINDLE IS OUTSIDE OF ITS 1 YR WARRANTY PERIOD !

I contact amazon back and they tell me sorry their support gave me misinformation !! Well how is that fair?

They Been doing that from the start, giving me misinformation and then tell me sorry .

*** with that they can keep the Money the ripped me off on and ill NEVER buy from Amazon or Kindle again and I will write posts everywhere I can for the next year and warn other people .This is BS , I feel robbed and done wrong .

This review is a subjective opinion of a user.
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Product or Service Quality
Diversity of Products or Services
Billing Practices
Customer service
Discounts and Special Offers
Advertised vs Delivered
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Price Affordability
Additional Fees
Turnaround Time
Privacy and Data Security
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Lie and dont cover their mistakes and misinformation

Reason of review:
Warranty issue
Preferred solution:
Replace my broken tablet epecially because its a malfuction issue. How can you expect to sell something that only last 90 days
Monetary loss:
Product or service
Review category
Auctions and Internet Stores
review #863778 by

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