Product: Amazon Website Rating: 4 Stars Clear all filters (4 of 54 reviews match)
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4.3
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Amazon - All my reviews deleted
I have been an amazon customer since 2008 and have purchased many thousands items and have written just as many reviews of 4 stars or more. Those that I do not rate above three stars is due to quality or false statements made by the seller on the product being...
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130 comments
Anonymous
#1784437

Welcome to the club! David R.

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Review
#1202929 Review #1202929 is a subjective opinion of poster.
Product
Amazon Website
Cons
  • Could not find help on why all my product reviews were deleted
Reason of review
Product reviews been deleted
Loss
$1
Preferred solution
Let the company propose a solution
4.0
Details
on Amazon.com is $129.99 Can!! More than double!! Seller claims price is set by Amazon.ca since they are fulfilling. Amazon.ca denies this and offers no reason for this and other wild discrepancies in pricing between the 2 sites!!! With duty and shipping the final...
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Review
#1160511 Review #1160511 is a subjective opinion of poster.
Product
Amazon Website
Cons
  • Pricing and customer service
Reason of review
Pricing issue
Preferred solution
Price reduction

Amazon - Tortured by machines

3.7
Details
I have been trying to post an ad for my new book, Schrödinger's Cabinet, ASIN B01JG41U72 but it keeps being rejected. The reasons Amazon provides are vague but I kept at it - remember each change takes at least a day and the responses are ambiguous - you have to guess what is causing the offense. 1) I get rid of the blood that was on the original cover 2) I get rid of the link to the video trailer 3) I change the headline text, removing the word 'election' amongst other changes 4) I change the body text, removing the word 'Trump' amongst other changes 5) I get rid of a picture of the House of Representatives on the cover - now the cover is an owl on a black background 6) I am told that an owl on a black background " advocates a specific political ideology" 7) I change the body text again 8) I change the headline text again After all this, I am told that the rejections are not a result of my advert but due to a "technical issue" at Amazon and that one of their tech specialists is working on it. 8 days later, he is still "working on it" (I receive three more emails telling me this) but there is no evidence of such. And it is hard to believe that a tech giant such as Amazon can have such deep technical issues over one advert. Meanwhile, even though I am told that the rejections are a technical issue, I still get emails saying the rejections are because my owl "advocates a specific political ideology" - different answers, no explanations. I get another email that gives a link to track the progress of my case. It also includes two buttons for me to provide feedback ('did this answer your question, yes/no') - all of the links take me to a page that states I don't have authorisation to see the page. I have written to Amazon in all the different ways I can possibly think of. In return, all I get are these automated emails that are incompatible with each other and offer no significant information. My coordinated marketing campaign is in shreds. I am being tortured by machines.
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Review
#944561 Review #944561 is a subjective opinion of poster.
Product
Amazon Website
Cons
  • Lack of customer support
  • No attempt to resolve problem
  • No solutions
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • No Response From Csr

Amazon Website Review from Huntington, West Virginia

3.9
Details
Amazon changed viewing pages on Kindle e-books from 100 pages to 75 pages. I complained about only being able to browse 100 pages instead of being able to view all available products. The site also does not provide a choice in viewing short stories or novels. Their selection categories for romances, especially paranormal romances, are outdated Harlequin subcategories - Romantic themes like beaches, gambling, etc and Romantic heroes like bikers, cowboys, wealthy. The selection categories need to be updated and category seclection for paranormal romances need to fit the genre. The movie site allows viewing of all products, the book site should allow viewing of all products. The parameters on the book site do not allow access to all products on the site. Authors should be protesting this disservice. All sites should provide access to all the products available.
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Review
#898025 Review #898025 is a subjective opinion of poster.
Product
Amazon Website