Delivery Drivers | Amazon in Beaverton, Oregon

The new Amazon delivery drivers are so inconsistent. Every day (sometimes twice a day) there is a new driver. Ignorant & rude. For several months when packages are being delivered (not by the post office, they are awesome!) packages would be dropped and they would move on. Now if it is a small package they want signatures but when they deliver the dog food or heavy packages drop and out the door. Then we you say I have never signed for Amazon they want to argue with you instead of just moving on. How unprofessional!
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Review
#1688008 Review #1688008 is a subjective opinion of poster.
Service
Amazon Vehicle Driver
Reason of review
Poor customer service

Racism from Japan Amazon

2.0
Details
The story is so confusing... The truck was supposed to delivery my goods but I wasn't home so they left a note with a phone number that went through to the driver. I called three times and no one answered. SI am American so even though I slowly pronounced each letter with a "d as in dog" or desu (Japanese word), it took him over 30 minutes and we had still not gotten to the end of the e-mail address. He pretended that he could not understand my accent, but because I direct both theater and film in Japanese, it occurred to me that he was just being racist. There is no one to complain to. Amazon does not want to hear it or know about it.
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Review
#1674458 Review #1674458 is a subjective opinion of poster.
Service
Amazon Vehicle Driver
Pros
  • Wtf
Cons
  • Way they treat customers
  • Censorship of poor review
  • Return policies
Reason of review
Poor customer service
Preferred solution
I cancelled the order and now want money back, but rudeness and racism are unacceptable.

Driver continues to make mistakes | Amazon in Hollywood, Florida

4.7
Details
I have my items shipped with Amazon many many times over this past yr but my items have gone to the wrong address several times. Amazon customer service is very nice about it and will replace the item if I can find it in one of my searches up and down the street but that doesn't excuse the carelessness of the driver. I have my house numbers posted in two different places on the front of my home.
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Review
#1671812 Review #1671812 is a subjective opinion of poster.
Service
Amazon Vehicle Driver
Reason of review
Problem with delivery

Porch pirates best friend | Amazon

i received 2 packages from amazon today.the driver just put the packages through the fence without trying to see if the gate was open [which it was]. all anyone had to do is reach through the fence and walk away with the packages. luckily,i spotted the packages and brought them in. I sa the driver down the block and started following his deliveries. NOT ONCE DID HE TRY TO OPEN A GATE OR WALK UP THE STAIRS. I FOLLOWED HIM FOR TWO BLOCKS AND ALL HE DID WAS TOSS THE PACKAGES.I TRIED SEVERAL GATES THAT HE DELIVERED TO AND ALL WERE UNLOCKED.THIS DRIVER IS A PORCH PIRATES IDEAL DELIVERY MAN! Don't know if this will help but this is the # on my packages J-29.3G TBA846752807000 AND TBA858374784000. THANK YOU,JOHN CZUBAJA,3721 S. EMERALD AVE. CHICAGO,IL. 60609
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Review
#1659482 Review #1659482 is a subjective opinion of poster.
Service
Amazon Vehicle Driver
Pros
  • Reviews from customers that help a lot
Cons
  • Amzl delivery service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
1.0
Details

Update by user Sep 18, 2019

Delivery driver not driving with drivers license. This happened in July and it’s now Sept!

Original review posted by user Sep 18, 2019

Delivery driver was delivering package to my daughter’s neighbor and the lady did not put the van in park. The van rolled back and hit my daughters car. They were at fault and not paying to have the car fixed. I’m about ready to take them to court.
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Review
#1657228 Review #1657228 is a subjective opinion of poster.
Service
Amazon Vehicle Driver
Cons
  • No help from amazon fixing car
Reason of review
Poor customer service
Loss
$1600
Preferred solution
Pay to have my daughter ‘s car fixed
Tags
  • Run Around Customer Care
  • No Followups
  • Dont Care What You Went Thru

Who can I talk with about the driver for prime | Amazon

The driver for prime dropped off my package for delivery at my address which is a business and blocked two of my customers cars. Both customer were getting in their car to leave when the driver blocked them . I went outside to asked her why she blocked them in and she said she did not see them. One was a red corvette the other was a beige convertible. One of the customer was asking her how she could have a total disregard for the drivers whom she just blocked . She disregarded her and continued to come to the door to deliver. When I asked her who she drove for she said UPS. When she drove off I seen the amazon symbol on the Truck. the tracking # on my Package is TBA550419938000. I cannot believe you would condone or want this type of behaviour in a company representative . This person delivering the packages for your company is the face of Amazon Prime to the recipient. To me she Lied about who she worked for or she was just being flippant, either way She left a bad taste in my mouth because we do not treat OUR customers that way. I apologized to my customers because it was my package that delayed them. Can you please speak to the driver who delivered this package. It is the face of your company being marred or defamed by this behaviour. Thank you, a concerned consumer of your products.
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Review
#1600823 Review #1600823 is a subjective opinion of poster.
Service
Amazon Vehicle Driver
Reason of review
Problem with delivery
1.5
Details
I was trying to enter the lock gate at my building and a teenage girl holding a small Amazon package so I can follow me in I asked her do you live here she said no I'm delivering for Amazon I was just vicious because of her age and told her to back up and I tried to...
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Review
#1588210 Review #1588210 is a subjective opinion of poster.
Service
Amazon Vehicle Driver
Reason of review
Poor customer service
1.0
Details
I live on a one way street with signs posted for the direction of travel but the delivery drivers that Amazon hires cannot or will not pay attention to the direction of the street. Evidently these poor drivers continue to go the wrong way without regard for others....
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1 comment
Emme
#1416108

Snap a picture of their license plate in a manner that shows they are going the wrong way and send it to your local police station. Next time you have a delivery let the police know. Maybe a few tickets will get them message across.

Review
#1159095 Review #1159095 is a subjective opinion of poster.
Service
Amazon Vehicle Driver
Reason of review
Poor customer service
2.8
Details
They are a poor representation of Amazon and should be in uniform. Drivers are rude and pushy. Work in a first-floor office building and drivers always try to leave packages for 20 companies in one place. They are responsible for riding the elevators and delivering...
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2 comments
Anonymous
#1537027

I just had the same experience with a rude and unprofessional contracted delivery individual. She actually said she was going to report my dog for 'attacking her' when my dog seriously walked right by her and licked the package.

Seriously!!???

She couldn't even speak proper grammar. Who do they hire???

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Review
#1150983 Review #1150983 is a subjective opinion of poster.
Service
Amazon Vehicle Driver
Pros
  • Convenience
Cons
  • Amazon delivery drivers
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
1.0
Details
When I run outside to see why this person is driving so fast , I am so disappointed to see it is a Amazon driver delivering a package. They are running to the door as if they are in a race to see how many packages they can deliver in a certain amount of time. I have...
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3 comments
Anonymous
#1396202

Call 1-877-252-2701 and let them know you have a complaint about the drivers. Depending on the Amazon delivery driver they can be in a van/truck or personal car.

It's best if you can get a tracking number to associate with the driver (these start with TBA) but zip code, time of day and description of incident will work too. Unfortunately, this may only cover that particular driver as it isn't always the same driver delivering to same area. Also unfortunately, everything is done on a case by case towards each driver complaint.

Amazon is using less and less ups, usps and fedex. Regardless if this is a Prime or PrimeNow order, this is the number to call.

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Review
#1130660 Review #1130660 is a subjective opinion of poster.
Service
Amazon Vehicle Driver
Cons
  • Delivering service
Reason of review
Delivery Drivers driving carelessly!