Raleigh, North Carolina
100% full Not resolved

In November 2015, I ordered a rug from amazon with tax, shipping and delivery it costed me $834.68. When I was home the day of delivery through the package you could see the color was not correct. I informed the delivery man to put it right back on the truck, the item was being "refused". Amazon received the item back on November 27, 2015 and send me the confirmation they received the item back on December 1, 2015.

The order number for this item purchased through Amazon is Order # 002-5446995-4829804.

Nourison CR01 7.6-feet by 9.6-feet Coral Reef Rug, Green

Visa **** 6083

Order Summary

Item(s) Subtotal:


Shipping & Handling:


Total before tax:


Estimated tax to be collected:


Grand Total:


They are saying they will refund when they receive the item - they have the item and are still refusing to credit back my bank who has been trying to recover the funds since November, 2015.

Review about: Rug.

I didn't like: Deceptive customer service, Unfair treatment of their customer, Months of an unresolved issue, Recd the item and will not credit, Long time to get refund.

Review #804809 is a subjective opinion of a user.

Diversity of Products or Services
Customer service
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Amazon Shipping Service
Preferred solution Full refund

Had an Experience with Amazon?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

MEAGADEALS fraudulent third party seller, that Amazon allows Amazon "Hello from Amazon.com. We can certainly understand your concerns about this claim being closed. However, as stated in our previous message, regarding 1x4-1726519-22xxx69: The seller who fulfilled this order indicates no return has been..." Read more Amazon Allowed A Phishing/Scam Artist To Buy $300.00 Worth Of Fraudulent Gift Cards Out Of My Account And Never Put A Stop To It! Amazon "Amazon Is Worst Than My Bank! I did write a letter back on Friday, October 7th, 2016 and they 100% Ignored It, until about a week before my Small Claims..." Read more Amazon - SIMPLEHUMAN DO NOT HONOR WARRANTIES Amazon "i purchased a Simplehuman butterfly lid step trashcan for $120+ ,I bought when we was renovating our kitchen to have it when we was done. so i had the can..." Read more THIS is how Amazon trains its delivery morons -- DANGEROUS! Amazon "...Amazon left a stack of boxes (some marked "heavy") completely blocking in the main door to my house -- putting me and my entire family at risk..." Read more Color By Pascale - No DELIVERY OF PRODUCT Color By Pascale "Ordered from them on 5/31/17 never received my product received order confirmation and delivery tracking information on 6/7/17. But have never received product and tracking information went to track nothing..." Read more Smart Shuttle Line - Horrible company! Not worth your money Smart Shuttle Line "DO NOT request service from this company. the worst! HORRIBLE! We purchased a ticket for my niece. From Hollywood to Kissimmee/Orlando. And the driver was out of control! He screamed..." Read more Adventure CJD - Basically stole $2000 from me , Deceptive Sales, Undisclosed Charges Adventure CJD "I purchased a new 2017 Dodge Charger on April 3rd 2017, and financed approximatly half with Capital One Auto Finance. After speaking to them during my welcome call they informed..." Read more Gigmasters is a scam Gigmasters "My name is Floyd I go by the name Elvis Floyd I am an Elvis impersonator. I have been with gig masters for 5 years.I will perform form many events..." Read more