Product: Amazon Shipping Service Rating: 5 Stars Clear all filters (6 of 237 reviews match)
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Amazon in Minot, North Dakota - I bought a Ice Maker

5.0
Details
I Never Received My Free Gift, I Ordered The Gas Pump Liquor Dispenser, And I Am Still Waiting For It !! They Gave Me A Number 111-3782769-8264241
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Review
#1617926 Review #1617926 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue

Amazon refuses to use reliable delivery service.

4.5
Details
I am an Amazon Prime member. I also live aboard a boat. This complicates package delivery. There are package lockers available for USPS, but other carriers need to leave packages at the marina office. UPS, FedEx, etc. are generally aware of this, but Amazon's own delivery service is more random. I have a recurring problem with packages going missing. Sometimes they are dropped at the wrong address, sometimes they disappear forever. Amazon could avoid this by only using UPS or USPS, but they are deaf to my pleas to do this. I am letting my Prime membership lapse, because it no longer provides the fast, reliable delivery that was the primary motivation for joining.
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Review
#1520916 Review #1520916 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Vast selection and convenient ordering
Cons
  • Unreliable order delivery
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Only use carrier that deliver reliably! That is not hard!
Tags
  • Amazon Mis Directed Delivery
  • Ignored Complaint
4.8
Details
I drift. Travel cross country, here in US. I’ve ordered from Amazon for a few years, and, honestly, I was thrilled with their service. And, to a degree, I guess I still am. BUT... lol... BUT.... While placing my mist recent order, back in November/December 2018, I...
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Review
#1462814 Review #1462814 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Fast delivery
  • Agents
Cons
  • No good delivery options for people living on the road
Reason of review
Problem with delivery
Loss
$3
Tags
  • No General Delivery Sucks
4.6
Details
I call Amazon customer service, knowing that in the past when this happened, they gave me a free extra month of Prime. NO LONGER. They stopped this type of compensation. After informing me of the change, the representative I spoke with offered me a measly $5 credit...
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2 comments
LH S
#1574680

This happened to me all the time. Not the refund, but the adding on of days - almost every order before I boycotted them. Prime is a fraud imo

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Review
#1362382 Review #1362382 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Make Prime two days, iron-clad or have a concrete refund policy. No more forcing people to jump through hoops.
4.5
Details
THIS is how Amazon trains its delivery *** -- DANGEROUS!

Update by user Jun 22, 2017

Full refund of purchase price. Multiple apologies from various Amazon customer service managers. Signed letter from local delivery manager outlining steps taken to ensure this issue does not happen again and a response to the Fire Marshal's complaint along with his...

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42 comments
Anonymous
#1513563

I am interested in the 2-in-1 tablet & Phone, I wanted to hear about how it works, not the condition of the box it came in. Has anyone used the phone and LIKED it?

It received 5 stars in the description online. I am a 77 yr senior, I must have a phone that is easy to understand, and use. I am still thinking that I want to try the phone. As long as it doesn't explode or catch fire.

I thought the price is more than reasonable.

I have had several phones, and the only thing I have wished for, is that it does what the instructions says it can do. I'll give it a try, and get back to you.

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Resolved Featured
Review
#1062503 Review #1062503 is a subjective opinion of poster.
Service
Amazon Shipping Service
Cons
  • Poor delivery service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • Dangerous delivery practices

Amazon Prime is Awesome

5.0
Details
My wife and I are very happy with our experience with Amazon and Amazon Prime. I live in a different state than my children do. This year because of my work situation I am not going to be able to go see them for Christmas. :( Almost all of their presents will be purchased using Amazon prime free shipping. We have been a member of Amazon Prime for over a year now and have never had any problems. I have almost exclusively ordered everything using the iPhone app it is very easy to use. We also use the lists feature to create lists for all our children's gift ideas and a few more for items we are considering buying in the future. If you live away from major shopping areas and or family I would spend the money and sign up for Amazon Prime. Its Awesome.
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Review
#966392 Review #966392 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Quick delivery
  • Ordering online
  • Getting great deals
Reason of review
Fast order processing