Product: Amazon Shipping Service Rating: 4 Stars Clear all filters (11 of 215 reviews match)
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3.8
Details
I lost a package that was supposedly delivered yesterday. I did get a call at about the time of the delivery. There was no caller ID and I was eating dinner, so I did not answer. This was likely Amazon delivery. I soon got a text saying my order was left in a secure...
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Review
#1645524 Review #1645524 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Convenient
Cons
  • Calling the shipping service free when it is not
  • Inability to get answers from amazon
  • False advertising about ship times
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • Prime Shipping

Amazon - My Halifornia Shirt was Delivered - Didn't Receive Any Notifications

4.0
Details
Ordered a shirt to CA, I currently live outside the US. I NEVER got a notification whene it arrived and I even installed the extension for delivery notifs. Big fail. Was sitting in my folks porch for days before I had thought it was never delivered.
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Review
#1598215 Review #1598215 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Good products
  • Diversity
Cons
  • No update
  • Poor tracking
Reason of review
Never received a notification update.

Amazon in Pittsburgh, Pennsylvania - Yet again order is late

4.1
Details
Yet again an order I placed with Amazon using prime 2 day shipping did not arrive on time. Everytime my orders go through Louisville Kentucky coming to Pittsburgh Pennsylvania they never arive on time. When i call i get told the same thing it is a hold up in transit. This time it went from Texas to Kentucky and sat their for 28 hours before sending to Pittsburgh. They leave your order sit over a day and wonder why I am pissed.
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Review
#1430607 Review #1430607 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue
4.3
Details
As of 4 PM it has still not shipped and when contacting customer the Rude customer service rep just said it will ship and just wait, then disconnected me. I have to refund the $100 to my client who won't do business with me again. That's what I get for ordering 4 months early from Amazon...
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Review
#1428527 Review #1428527 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Order Complications
4.0
Details
My orders through Amazon carrier service are always lost or Delayed or either late
This happened to me September 13th my package was scheduled and was supposed to arrive September 12th and when I received the package this morning on September 13th it was ripped open this made me not trust amzl at all I am pissed about that.amazon needs to fix there...
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Review
#1354476 Review #1354476 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • I really love amazon and this time i was truly disappointed
Cons
  • Brush off customer and take no responsibility for their service
Reason of review
Problem with delivery
Loss
$120
Preferred solution
Let the company propose a solution
Tags
  • Amazon Delivery Delayed
3.5
Details
In the past when I ordered a product from Amazon with the Prime 2 day shipping the delivery dates stated would be the same for my address and my parents. We live about 5 miles apart. Lately though, my parents address will show a delivery date at order that is 2 days....
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Review
#1257781 Review #1257781 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
shipping time
3.8
Details
Seeing the bad side of Amazon
Seeing the bad side of Amazon

Update by user Apr 27, 2018

Update: It took three or four repeat complaints on the Amazon site to get the seller to finally respond. Their response was to simply remove their erroneous ad.

The effort it took shows that correcting these types of errors is not a high priority. I imagine some...

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3 comments
Bookcrazy
#1453400

Shipping cost has NOTHING to do with the cost of the item. I don't understand why this is so difficult to understand.

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Review
#1220979 Review #1220979 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Quick delivery
Cons
  • Monitoring of ad errors
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Resolved
3.8
Details
Incorrect item shipped - difficulty in contacting Amazon

Update by user Jul 07, 2017

Received an apologetic e-mail advising would get an expedited replacement package no extra charge - and can keep the previous package. I received the expedited package today and it was perfect! This has fully restored my faith in Amazon.com.

Update by user Jul 07, 2017

I found Amazon Help on...

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4 comments
Anonymous
#1349236

Re: Google Manual Action Penalties

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Review
#1070359 Review #1070359 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Pricing
Cons
  • Wrong item delivered
Reason of review
Problem with delivery
Loss
$47
Preferred solution
Deliver product or service ordered
Tags
  • Amazon Messed Up Order

Amazon - It used to be one of the best

3.5
Details
Amazon.com used to be a top-notch shopping experience, but that now belongs to the past. I am not sure what happened in the meantime, but the level of service has degraded in every regard. Shipping has always been slow. Returns and exchange has become tougher and more complicated on some products. The quality of products has declined, while misleading information and false advertising is on the rise. Tons of fake/paid reviews. Amazon recently refused to publish a negative review I attempted to post, despite my 10-year old membership, and at least 80% of positive opinions I have left over this time. It seems their business philosophy is taking them down the drain, where Ebay and similar competitors are happily waiting and cheering for them.
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Review
#774250 Review #774250 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
3.5
Details
I have the same problem. Here is their Customer service number so you can cancel Prime and they can refund you the $99.00. 1-888-280-4331. I got this number not from Amazon but from my bank when I called to dispute the charge on my bank statement. What they did to...
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2 comments
Anonymous
#1015663

Yeah, read the terms and fine print carefully. I am sure that you happened to click something that said 2-day, but decided that you should just order quickly and be on your way.

PAY ATTENTION TO THE DETAILS.

Take your time when you order. See if Prime is being set.

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Review
#673425 Review #673425 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Getting great deals
  • Quick service
  • Product selection
Cons
  • Shipping policy
Reason of review
Problems with payment
Tags
  • 2 Day Delivery