Product: Amazon Shipping Service Rating: 1 Star Clear all filters (52 of 237 reviews match)
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Amazon - If your package is delivered incorrectly complain

1.0
Details
My package was delivered BUT I had to search for it and found it in the side of the road. Dirty and wet. What’s going on?
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Review
#1721364 Review #1721364 is a subjective opinion of poster.
Service
Amazon Shipping Service

Amazon - Not taking it seriously!

1.0
Details
Amazon - Not taking it seriously!
Amazon - Not taking it seriously!
The photo says it all.
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Review
#1715455 Review #1715455 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue

Amazon - Horrible

1.0
Details
My order never arrived! Nobody notified me at all. It was a birthday present! Ruined the whole event for me because it was planned for the next day celebration. The customer service is absolutely the worst experience Ive ever had! They promised to call me to discuss the problem and never did! I reached them but they laughed on the phone and said we can’t refund the order cause it’s still on the way ??? After two days maybe? After the birthday party is over ?? Unbelievable! I’ll never shop from Amazon again!!!
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1 comment
Anonymous
#1784416

Same thing happened to me with a chaise lounge I bought to use for out of town guests - chaise lounge arrived LONG AFTER GUESTS LEFT - only 4 days too late!

Review
#1700724 Review #1700724 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Most of products
  • Door service
Cons
  • Constantly missing promised delivery dates
  • Received defective product
Reason of review
Problem with delivery
Loss
$65
Preferred solution
Full refund
Tags
  • Lousy Delivery Service
1.0
Details
re: carolyn allen accounton oct 12th i ordered dog shampoo -112-5269387-6000262. when i received it the cap was broke and i just got a bag of shampoo. i did a return on it and re-ordered. when i received that order -113-6991137-0477031 it was leaking pretty badly but i...
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Review
#1691678 Review #1691678 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Fast delivery
Cons
  • Poor packing
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Let the company propose a solution

Amazon sucks at delivering their own packages, it's terrible!

1.0
Details
After calling amazon 3 times in 4 days about a package, they gave me $20 worth of credit. When I checked on package tracking it had it marked as "directly delivered to resident", which was odd since I wasn't there. After calling them again, they offered to send a replacement. Then told me if both packages show up I would be charged twice unless I ship one back to amazon. I have never heard of a company screwing up so royally then warning the customer they would punish them by charging them double for not doing their job!
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Review
#1685881 Review #1685881 is a subjective opinion of poster.
Service
Amazon Shipping Service
1.0
Details
tracking #1Z77X9580207536582 shows its arrival at carrier facility DFW TX on Friday: 6:21am in transit to my address 530 S. Alma School Road #70, Mesa, AZ 85210. My purchase was the Mesa Tactical Sureshell carrier model #93250. Today is Oct 19th, and still it hasnt arrived or did I get any updates on status of my package. I am deeply disapointed in Amazon...
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1 comment
Machele
#1764168

Take a look at who the carrier is---post office, UPS, etc. If it is the post office, the odds are it will be delivered Sunday or Monday.

This is the flaw in Amazon's system---while they get cheaper rates by using the post office the reliability of actual delivery is not so hot. I recall a while back looking at the tracking info at Amazon for a package and it said "out for delivery" but it was actually delivered the next day.

The postman said that just because it says "out for delivery" doesn't mean it actually is. And, I believe Amazon admits this on their site somewhere in the help section as an answer to this situation.

Review
#1684599 Review #1684599 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Problem with delivery
Loss
$70
Preferred solution
Deliver product or service ordered

Amazon in Las Vegas, Nevada - Horrible Customer service

1.0
Details
I attempted to purchase my own book through KDP on Tuesday. I selected one day shipping but the estimated delivery showed one week ! After calling KDP I was told that there was a delay in shipping and to bad. Sorry for your luck. I called customer service and was told the sane thing. "Sorry". I ended up ordering my own book from myself through prime and got it shipped in 3 days. Not two days as promised! I worked in customer service for years and telling a customer sorry with no resolution is unacceptable ! I'm thinking about pulling my book and going with another company because I don't want to do business with a company that says " Sorry and Oh well" as a resolution to shipping issues !
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Review
#1683602 Review #1683602 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Poor customer service
Loss
$80
Preferred solution
Price reduction

Dynamex in Montreal, Quebec - Damaged product due to mishandling

1.0
Details
I was waiting for a delivery of an internal hard drive. The day of the arrival, the delivery woman walked all over my lawn to then THROW my fragile package 10 feet from where she stood on my lawn to my door. She did not even bother ringing the doorbell. The item, which was only in a bubble-lined envelope, was obviously damaged.
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Review
#1673190 Review #1673190 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Full refund

Amazon - TRYING TO GET EVERYONE ON PRIME

1.0
Details
I ORDER AT WALMART ALL THE TIME..GET MY ORDERS WITH FREE SHIPPING IN AROUND 2 DAYS..I PLACED AND ORDER ON AMAZON AND TO GET FREE SHIPPING WITHOUT JOINING THEIR PRIME , IT HAS BEEN 7 DAYS TODAY AND ORDER HAS NOT EVEN BEEN SHIPPED YET..I AM A SENIOR AND HAVE NO NEED FOR PRIME..I THINK AMAZON DOING THIS ARM TWISTING TO MAKE YOU JOIN PRIME IS WRONG !! I WILL GO BACK TO WALMART FOR ONLINE ORDERING !
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Review
#1671505 Review #1671505 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Good variety of products
Cons
  • Poor delivery service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Trying To Make You Take Prime
1.0
Details
First time Amazon cancelled it because they thought it was a fraudulent activity. I get the first time. Then I talked to the customer service, made sure it was I who made the purchase and placed my order the second time. Amazon cancels my f...ng order the second time....
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Review
#1667003 Review #1667003 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Poor customer service
Loss
$5800
Preferred solution
Deliver product or service ordered