Product: Amazon Shipping Service Clear all filters (215 of 215 reviews match)
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Amazon in Brooklyn, New York - Bad shipping practices

1.0
Details
Terrible practice Amazon has to try and get you to subscribe to Prime. They purposely drag their feet sending out orders, hoping you subscribe. Always check EBay, Walmart and others before Amazon.
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Review
#1651740 Review #1651740 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Problem with delivery
1.4
Details
I ordered a product that the tracking status showed as shipped the next day. I never got the product. After about a week of misleading tracking notices from Amazon, I called Amazon and they agreed to re-ship the product. The so-called free 2 day shipping guarantee is...
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2 comments
Anonymous
#1747177

Most likely the item you ordered wasn't eligible for Prime. I've had the eligible orders come late a couple of times and they have always offered a gift card as compensation for the delay.

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Review
#1650651 Review #1650651 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Poor customer service
Loss
$13
Preferred solution
Let the company propose a solution
3.8
Details
I lost a package that was supposedly delivered yesterday. I did get a call at about the time of the delivery. There was no caller ID and I was eating dinner, so I did not answer. This was likely Amazon delivery. I soon got a text saying my order was left in a secure...
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Review
#1645524 Review #1645524 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Convenient
Cons
  • Calling the shipping service free when it is not
  • Inability to get answers from amazon
  • False advertising about ship times
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • Prime Shipping
Amazon had no contact info for that, none they'd give me anyway, and simply said to leave seller feedback, and that they bring my complaints to the shipping department who would be very upset and blah blah... yeah ok. Im sure 300lb Dwayne in the back of the Amazon...
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3 comments
Anonymous
#1747184

You must live in a bad area. I place orders regularly, both to my home address and work address and have yet to have one late or not delivered, even when by Amazon Logistics.

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Review
#1645118 Review #1645118 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Free
Cons
  • False advertising of shipping speed
Reason of review
Problem with delivery
2.1
Details
I contacted Amazon Prime, about an item, that I ordered last Friday, and it was supposed to arrive today (Monday). According, to the tracking, it hadn't even been shipped yet. I went through eight, different representatives, in foreign countries, who refused to let me...
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3 comments
Anonymous
#1747187

Why are people calling for customer service? I see complaint after complaint about the cs when calling in.

I do it online via e-mail and have a response in less than 24 hours with complaint resolved every time. Get with the computer program folks.

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Review
#1642727 Review #1642727 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
I have been a Prime member for for years. As the price goes up the service goes down. Wvery item I have purchased for the last month I have had do payfor shipping and even though the items show "In Stock" I have received nothing in less that 10 business days. Today was...
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1 comment
Anonymous
#1739139

Not to many people know it but if you buy an Amazon item and it is from a 3rd party seller, your prime membership does NOT work. Youn have to buy an Amazon item for Prime to get their benefits.

Review
#1635343 Review #1635343 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Amazon music
Cons
  • Not supporting committed service levels
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
  • Deceptive delivery practice

Amazon - Used to have Prime, not anymore

1.0
Details
Wife ordered a dress for our wedding using Prime. They delivered the wrong dress in the wrong size. She let them know and they re sent the same damn dress! WE ARE NOT PEOPLE OF GREAT MEANS AND THIS WAS HER WEDDING DRESS. Beyond pissed. Making it my mission to avoid Amazon in all aspects now. Dropping Prime, shopping small. This is my mission in life now. Bezos, I hope the FTC breaks you up into 100 different little unsustainable companies you twit. Wtf Dead Bullshit
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Review
#1620842 Review #1620842 is a subjective opinion of poster.
Service
Amazon Shipping Service
Cons
  • Lies about free 2 day prime delivery
  • Not the first time prime drops the ball
  • Screwed up our wedding
Reason of review
Problem with delivery
Loss
$100
Tags
  • Amazon Terrible Service

Amazon in Minot, North Dakota - I bought a Ice Maker

5.0
Details
I Never Received My Free Gift, I Ordered The Gas Pump Liquor Dispenser, And I Am Still Waiting For It !! They Gave Me A Number 111-3782769-8264241
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Review
#1617926 Review #1617926 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue

Amazon - My Halifornia Shirt was Delivered - Didn't Receive Any Notifications

4.0
Details
Ordered a shirt to CA, I currently live outside the US. I NEVER got a notification whene it arrived and I even installed the extension for delivery notifs. Big fail. Was sitting in my folks porch for days before I had thought it was never delivered.
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Review
#1598215 Review #1598215 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Good products
  • Diversity
Cons
  • No update
  • Poor tracking
Reason of review
Never received a notification update.

Amazon in Englewood, Colorado - Not delivered on promised date

1.0
Details
11 years I have been a customer!! this company is getting worse!! order from smaller shops or all we will have left is amazon! then they can charge what they want!! really disgusted about how I was treated no one made an attempt to give me a break and a discount!! what a lousy company
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Review
#1597114 Review #1597114 is a subjective opinion of poster.
Service
Amazon Shipping Service