Product: Amazon Shipping Service Clear all filters (237 of 237 reviews match)
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As I consistently checked status of the order, one t-shirt status was changed to arrive on 01/02/19. I accepted it because the other t-shirt still reflected it would get here on 12/24/18. This morning I checked status and it reflected it was going to arrive on...
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1 comment
Machele
#1618560

Actually, given that Amazon's shipping arrival dates of late bears no resemblance to reality, there was no real guarantee that the package they said would arrive on the 26th would actually show up on your doorstep----or, if delivered by the USPS to some stranger down the street or not at all. Amazon may use carriers like FedEx but specifies the use of FedEx Smartpost which means FedEx delivers to the local post office which is supposed to deliver to you.

Which is not always the case. This method is cheaper for Amazon but rather haphazzard due to the inefficiency of the USPS. At least you cancelled the order and stores are still open tonight, Christmas eve. This is why paying online for anything other than a credit card is so dangerous.

At least, with a credit card your money is not gone instantly as with a debit card.

There are many other places to shop online than at Amazon. Try some.

Review
#1432353 Review #1432353 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue

Amazon in Pittsburgh, Pennsylvania - Yet again order is late

4.1
Details
Yet again an order I placed with Amazon using prime 2 day shipping did not arrive on time. Everytime my orders go through Louisville Kentucky coming to Pittsburgh Pennsylvania they never arive on time. When i call i get told the same thing it is a hold up in transit. This time it went from Texas to Kentucky and sat their for 28 hours before sending to Pittsburgh. They leave your order sit over a day and wonder why I am pissed.
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Review
#1430607 Review #1430607 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue

Amazon in Newark, New Jersey - Scam shipping dates

3.3
Details
amazon prime lately has extremly bad shipping habits they advertise a certain time or date that your package will be there but dont sit and wait you can bank on getting that pachage at least 2 to 3 days later,all these sellers also charge taxes on most of the items you purchase so really how much are you saving I am going back to Ebay where they dont charge taxes and at least you know they do advertise fast shipping.VERY BAD FOR BUSINESS AMAZON PRIME.BOOOOOOOO
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Review
#1429649 Review #1429649 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Products
Cons
  • False guarantees
  • Shipping and delivery
Reason of review
Problem with delivery
Preferred solution
fix your horrible delivery problems
Tags
  • Hidden Scam
4.3
Details
As of 4 PM it has still not shipped and when contacting customer the Rude customer service rep just said it will ship and just wait, then disconnected me. I have to refund the $100 to my client who won't do business with me again. That's what I get for ordering 4 months early from Amazon...
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Review
#1428527 Review #1428527 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Order Complications
Ordered a Christmas present on Prime after researching several products with several that could not meet the date, this one was chosen basically because it supposedly could be, with a supposed delivery date of 20 Dec. Once ordered I got an e-mail saying it would be...
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1 comment
Pooty M
#1615572

Online merchants, as well as all the carriers, are getting overwhelmed the week before Christmas. I ordered my entire Christmas list from Amazon the first two weeks of Dec & received everything including an overseas product.

When you hem and haw around, your action caused your disappointment & outrage. Shop earlier to maintain your expectation.

Review
#1427902 Review #1427902 is a subjective opinion of poster.
Service
Amazon Shipping Service

Amazon in Baltimore, Maryland - Package delivered but not received

2.7
Details
Hi, On December 3th, 2018, I bought 10 items which were delivered in 2 packages and it is supposed that both of them were delivered in the same day (7th december). However, I only received one. The missing one has this Tracking ID 1ZY8A3980328107834 I ask for my refunding because I travelled and do not need them any more. Thank you, Maggie Avila Salas
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Review
#1427376 Review #1427376 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Problem with delivery
Loss
$81
Preferred solution
Full refund
I ordered 20 items on Amazon only 14 of the items were delivered correctly the others were marked as delivered but they were not . In the spand of 3 days they managed to lose every package that was supposed to be delivered in the three days one of the packages even had...
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1 comment
Machele
#1611111

If you go to each item or order's tracking at Amazon you can find out who was supposed to deliver the packages. Odds are, that the USPS was involved as the end delivery agent.

Amazon and FedEx, in my experience are both using the post office to deliver packages. The problem is that the post office is rather inept and labels packages as delivered when they are not; delivers a day or two after it gives a delivered time and date; or delivers to someone else.

Contact Amazon and tell them the package(s) were not delivered to you and request either a re-shipment or refund. Their site says to wait 36 hours to do this, indicating they know there is a problem with the post office delivering their packages.

Review
#1420941 Review #1420941 is a subjective opinion of poster.
Service
Amazon Shipping Service

Amazon in Orlando, Florida - Black Friday Deal Nevr shipped

2.7
Details
Amazon offers free 2nd day shipping. On Cyber Monday Nov 26th I ordered 99.00 Bose Head Phones for 49.99 for my Daughter for the holidays. There was no indication at the time of the order that the Item was out of stock. "Two Weeks" and they still have not shipped the order. The Customer Service team was useless in letting me know when the Headphones would be back in stock and would ship.
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Review
#1420310 Review #1420310 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Variety of products
  • Price
Cons
  • False guarantees
Reason of review
Poor customer service
Loss
$50
Preferred solution
Deliver product or service ordered
Tags
  • Deceptive Prime Membership
3.1
Details
In south Florida Amazon delivery is BS nothing is arriving on time and you get a text saying they tried to deliver but couldn’t. How is that possible considering I do not live in a gated community??????? I am sick of this and it’s seriously stressing me out as I have...
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2 comments
Anonymous
#1609684

I live in Memphis and this just happened to me today. The package was supposed to be delivered on the 6th no less.

What's even more funny about this is I was in my kitchen and saw the van do a circle in my cul-de-sac then leave. They literally drove down my street to make it appear like they tried to deliver then said I wasn't home. Earlier this week they decided it was OK to drop my and my neighbors' packages on the ground at the street because apparently delivering them to our houses is an inconvenience. It's not like there's an issue with packages being stolen nowadays or anything and leaving them on the street doesn't make it that much easier for package thieves...

I'm giving Amazon one more chance to make this right and then I'm canceling Prime after 5 years as a customer. Plenty of other retailers have two day shipping and only use FedEx or UPS whom I've never had an issue with.

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Review
#1418445 Review #1418445 is a subjective opinion of poster.
Service
Amazon Shipping Service

Amazon & USPS Shipping Sucks

Now I get regular trips to the post office to pick up my parcels. This is a royal hassle!
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Review
#1407704 Review #1407704 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Problem with delivery