Amazon - Wrong item

I placed an order and it was delivered but it was the wrong thing.. Ive never had this problem in the past.. then when I try to call customer service I cant even speak to anyone... can someone call me pls... 720-585-1718
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ID
#2011396 Review #2011396 is a subjective opinion of poster.
Location
Laurel, Maryland
Service
Amazon Shipping Service

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Verified Reviewer

Just trying to talk or text with anyone from Amazon and it’s not going well lol! I’m getting a computer that’s talking in circles.

1.0
Details
No delivery for weather or natural disaster and its 80 degrees out and no disaster. Why lie????

User's recommendation: Forget online when something goes wrong there’s no one to talk to with Amazon during this time.

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ID
#2010935 Review #2010935 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • I was able to talk to people
Cons
  • Lack of customer service being helpful with problems
Preferred solution
Not to be lied to and for someone to talk to when there’s an issue

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Verified Reviewer

Amazon - Refund and Order issues

1.0
Details
Amazon - Refund and Order issues

Update by user Jun 24

money was over charged on account then process was Unnecessary and not fair

Original review posted by user Jun 24

refund process was Complicated very inconvenient and very unprofessional

User's recommendation: no don’t order.

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ID
#2010717 Review #2010717 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Way i was treated by cs prior to this incident
  • Compatible
Cons
  • Devalue customer
Loss
$700
Preferred solution
Let the company propose a solution

Amazon - When will I receive my item.

5.0
Details
I order a phone on 15 may and it never came
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ID
#2010695 Review #2010695 is a subjective opinion of poster.
Service
Amazon Shipping Service

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Verified Reviewer

Amazon - My package was not delivered

Not my porch photo and it was not delivered so very upset I upgrade to prime to get stunted
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ID
#2010539 Review #2010539 is a subjective opinion of poster.
Service
Amazon Shipping Service
Preferred solution
Deliver product or service ordered

Amazon - Missing order

5.0
Details
My package just got ship and Im missing a cheetah print Apple Watch wrist band
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ID
#2010252 Review #2010252 is a subjective opinion of poster.
Service
Amazon Shipping Service
Loss
$8
Preferred solution
Deliver product or service ordered

Amazon - How to return package MISTAKENLY addressed to me?

1.0
Details
Received package addressed to me meant for someone else. Only information I have looks like 2 tracking numbers: TBA033238999201 TBA033238216301 It's a "wedding" gift to someone......PLEASE ADVISE! Phone calls no longer being taken per customer service.
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ID
#2010150 Review #2010150 is a subjective opinion of poster.
Location
Boca Raton, Florida
Service
Amazon Shipping Service

Amazon - There is an issue with address in my account . Not able to order

It says that there is sn error in updating my sddress which I have been using . Not able to order .
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ID
#2008839 Review #2008839 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Can never get in touch with customer service to resolve my issue
Preferred solution
Unable to order due to address update issue .

Amazon - Did not get my package or money back

1.0
Details
I track my package, it said deliver June 9, I waited two days then I call the tracking Ups they said they drop it off June ( in the morning at 8 in my front porch ) I don't have a front porch nobody ragged the door bell or knock on the door. I been trying to call Amzan customer services It dose'nt seem to get though.

User's recommendation: I don't recommendation to my family and friends.

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ID
#2008345 Review #2008345 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Lots of items at good prices
Cons
  • Did not recevie my package or got my money back
Loss
$36
Preferred solution
Full refund

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Verified Reviewer

Amazon - Refusal of refund

1.0
Details
Ordered plant June 3 for Fathers Day. Still has not arrived. Asked for refund several times. Refuses. Has sent 10 emails saying not to leave a negative review, or its in its way. Ten!!

User's recommendation: Buyer beware! Think this company is a scam.

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ID
#2006905 Review #2006905 is a subjective opinion of poster.
Service
Amazon Shipping Service
Cons
  • Refuses refund scam
Loss
$25
Preferred solution
Apology

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Verified Reviewer

Amazon - Items are missing in my order

1.0
Details
Amazon services can't get a simple situation solved my missing items
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ID
#2006738 Review #2006738 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • I really love amazon and this time i was truly disappointed
Cons
  • Causing customers very serious stress
Loss
$16
Preferred solution
Full refund

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Verified Reviewer

Amazon - Order status

I placed an order on June 8 for Rain Barrell. It was due to be delivered on June 15. Now it’s June 23rd and I can’t get any information on the status of the from Amazon or UPS. I need to know if this order will be delivered or do I need to cancel for a refund.
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ID
#2005805 Review #2005805 is a subjective opinion of poster.
Location
Lawton, Oklahoma
Service
Amazon Shipping Service

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Verified Reviewer

Amazon - Account locked

Why did yall locked my account I told u I did not mean to enter the card number just please unlock my account I need my order
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ID
#2002710 Review #2002710 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Never paid shipping before
  • It used to be so helpful
Cons
  • Amazon has done nothing
Preferred solution
Deliver product or service ordered
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Amazon - Delivered wrong colour and defective item and unable to contact customer care number

1.0
Details
Amazon - Delivered wrong colour and defective item and unable to contact customer care number
Amazon - Delivered wrong colour and defective item and unable to contact customer care number
Amazon - Delivered wrong colour and defective item and unable to contact customer care number
Order # 407-6862154-6429109.. ordered Sukhson India Baby poty Pink Chair but recieved yellow colour item with one hand missing.. courier boy says due to colour mismatch cannot take item return.. pls help.. pls provide me your contact number
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ID
#2001958 Review #2001958 is a subjective opinion of poster.
Service
Amazon Shipping Service
Cons
  • Wrong item creating frustration
Preferred solution
Full refund

Amazon - Delievr 1 item short

1.0
Details
Amazon - Delievr 1 item short
I ordered quantity 2 of duckback raincoat but I recieved only 1 pic of raincoat in packet I am also paid amount of 2 raincoat of rupees 2670

User's recommendation: Bad service.

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ID
#2001928 Review #2001928 is a subjective opinion of poster.
Location
Pune, Maharashtra
Service
Amazon Shipping Service