Product: Amazon Shipping Service Clear all filters (215 of 215 reviews match)
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Amazon in Fort Worth, Texas - Delivery date is extended even with one day shipping

1.1
Details
Item I first ordered with one-day shipping apparently did not exist or was lost in space. Amazon said that order was cancelled. So I ordered the same item again. Scheduled to be delivered almost a week from my first order. They are quick to take your money for items that don't exist or can't be delivered as promised.
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Review
#1398818 Review #1398818 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
2.7
Details
I ordered 2 xt3 Fujifilm cameras, one day delivery to do my business on Wednesday, an order to be fulfilled by Amazon. I had to use these cameras on Friday night, and I didn't get them. I spent my Friday morning talking to representatives and their supervisors. When I...
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1 comment
Anonymous
#1596226

You need a little bit of savy to be a business person, which you clearly do not have. You can't order anything - one day shipping or not - that you ABSOLUTELY MUST HAVE online.

The postal service, couriers, etc. are too unpredictable. Anyone with a brain should know this.

Amazon needs to refund the one-day shipping charge, that is all. Be better prepared and make better decisions.

Review
#1397564 Review #1397564 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • I was able to talk to people
Cons
  • These people i talk to
Reason of review
Problem with both customer service, delivery, and much more...
Loss
$600
Preferred solution
They ruined my business, compensate for the loss.
3.4
Details
Today on November 7th I was offered a shipping free option to renew my order for a product that was first delayed and then was lost. My option was 1 day delivery 6.95 (to be received on Nov 19th) or a 4-5 business day option (no charge). So, a 1 day delivery is not a...
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2 comments
Anonymous
#1597558

I have had very similar experiences lately, and God forbid that the package ships with carrier AMZL (because there is no end to greed). NO ACCOUNTABILITY, no real reason why that "guaranteed delivery" date means nothing....the list is endless.

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Review
#1395480 Review #1395480 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
I have other options besides Amazon
1.0
Details
Unreal!!! This company has monopolized everyone and now as if they were not greedy enough they try to push out UPS, FEDEX and USPS and use their AMZL based out of another country to deliver and the inept twits could not even get one thing delivered correctly!! They had...
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1 comment
FertileCarp998
#1595138

#amazonispastitsprime

Review
#1394986 Review #1394986 is a subjective opinion of poster.
Service
Amazon Shipping Service
Cons
  • Entire horrible customer experience
Reason of review
Lack of customer care
Preferred solution
Deliver product or service ordered
Tags
  • Extreme Lack Of Customer Concern
  • Amzl-Amazon s Shipping Sucks
  • Amazon Epic Fail
3.2
Details
I have been a prime member for 13 years or more and was always happy. In the last 6 months four of my orders have come late and i mean 5 days late. Two were thursday deliveries and we got them on tues the following week. Recently my email got changed somehow ( they say...
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4 comments
Anonymous
#1707768

I am boycotting Amazon in its entirety. I suggest everyone else do the same.

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Review
#1389831 Review #1389831 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue
1.0
Details
I pay for Amazon Prime. I ordered two items, both said Prime Free Same Day Shipping. I even screen printed each page that showed that. I put items in cart, went to checkout - shipping charge showed for Same Day! Ordered items anyway, accepted 2 day, the only free...
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1 comment
h.kitchener
#1585318

Amazon likes to tout their fast deliveries, but it "ain't" always so, especially since they farm out much of their deliveries to the USPS, not the most reliable delivery service.

Review
#1385892 Review #1385892 is a subjective opinion of poster.
Service
Amazon Shipping Service
Cons
  • False advertising
Reason of review
Poor customer service
They don’t check the manifest against the 1,000 packages by hand on the truck. That’s what the sorter is for. After the sorter scans it in then it will say “received by post office.” Amazon customer service will deny deny deny, but that is how it works (here at...
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Review
#1372303 Review #1372303 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue

Amazon in Los Angeles, California - Shipping

1.0
Details
My order is delay a day i spend $10 for delivery on sunday 30th is what try were telling me at that time friday afteroonn.Check my order today and it wont be here until monday 1st late. I needed it sunday. Stop making promising on delivery for money BS.
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Review
#1369168 Review #1369168 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue
4.6
Details
I call Amazon customer service, knowing that in the past when this happened, they gave me a free extra month of Prime. NO LONGER. They stopped this type of compensation. After informing me of the change, the representative I spoke with offered me a measly $5 credit...
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2 comments
FertileCarp998
#1574680

This happened to me all the time. Not the refund, but the adding on of days - almost every order before I boycotted them. Prime is a fraud imo

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Review
#1362382 Review #1362382 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Make Prime two days, iron-clad or have a concrete refund policy. No more forcing people to jump through hoops.
4.0
Details
My orders through Amazon carrier service are always lost or Delayed or either late
This happened to me September 13th my package was scheduled and was supposed to arrive September 12th and when I received the package this morning on September 13th it was ripped open this made me not trust amzl at all I am pissed about that.amazon needs to fix there...
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Review
#1354476 Review #1354476 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • I really love amazon and this time i was truly disappointed
Cons
  • Brush off customer and take no responsibility for their service
Reason of review
Problem with delivery
Loss
$120
Preferred solution
Let the company propose a solution
Tags
  • Amazon Delivery Delayed