Product: Amazon Shipping Service Clear all filters (234 of 234 reviews match)
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1.0
Details
Amazon continuously shows delivery dates that they know, that they can't keep. This is the second time this month. I ordered on Tuesday, April 23 and chose 2-day shipping. Today, the status on their website is: Arriving today by 8 PM. When I speak to Amazon, they say...
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1 comment
Anonymous
#1677863

You're leaving something out. Complain after they miss tonights delivery.

Mine have always been accurate except when we had a huge snowstorm and ups quit delivering. Finish the story

Review
#1521672 Review #1521672 is a subjective opinion of poster.
Service
Amazon Shipping Service
Cons
  • Deceptive practice of advertising delivery dates not kept
Reason of review
Problem with delivery
Loss
$1000
Preferred solution
Deliver product or service ordered

Amazon refuses to use reliable delivery service.

4.5
Details
I am an Amazon Prime member. I also live aboard a boat. This complicates package delivery. There are package lockers available for USPS, but other carriers need to leave packages at the marina office. UPS, FedEx, etc. are generally aware of this, but Amazon's own delivery service is more random. I have a recurring problem with packages going missing. Sometimes they are dropped at the wrong address, sometimes they disappear forever. Amazon could avoid this by only using UPS or USPS, but they are deaf to my pleas to do this. I am letting my Prime membership lapse, because it no longer provides the fast, reliable delivery that was the primary motivation for joining.
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Review
#1520916 Review #1520916 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Vast selection and convenient ordering
Cons
  • Unreliable order delivery
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Only use carrier that deliver reliably! That is not hard!
Tags
  • Amazon Mis Directed Delivery
  • Ignored Complaint
This is the second time in 2 weeks that i am waiting on a package and it never comes, then they post that the package was attempted to deliver which is a lie because ive been sitting on my porch cor the last 4 hours , this time ive offered to come pick my package up...
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2 comments
BrainyPufferFish479
#1671438

Same here bud.. This is the new norm for Amazon!

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Review
#1508645 Review #1508645 is a subjective opinion of poster.
Service
Amazon Shipping Service

Amazon - Delivered my package to neighbor

2.2
Details
My sister in law ordered us a bunch of stuff as a house warming gift. We never got it, so she called and asked for a refund. Re-ordered the package, and still didn't get it. My neighbor is never home, she works 60 hours a week. Finally 2 weeks after "delivery", my neighbor catching me taking my dog out and said she thinks she has our packages.. what do ya know, all the 3 boxes with double the merch! Hey Amazon, Check the actual house numbers on the mailboxes instead of relying on Google maps to take you in front of the correct house!
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Review
#1497611 Review #1497611 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue

Amazon in Grand Rapids, Michigan - Shipping has gone down hill

I don't know what's going on with their prime shipping but its really gone down hill especially since they started using their own shipping as the carrier. Half of the orders I've placed the last few months have been late and not 2-day shipping and I don't live in the boonies.
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Review
#1493249 Review #1493249 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue

Amazon - NOT 2 day shipping

2.1
Details
Ordered Amazon Prime item on Sunday and it said available for “free 2 day shipping with delivery by Friday” have to pay $3.99 to “rush delivery” and get it by Wednesday. Can’t they count calendar days???? Seeing this more often - what am I paying Prime membership for?
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Review
#1479523 Review #1479523 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue

Amazon - What is going on?

The past few months Amazon has been sending me incorrect items and also delivering to odd locations. They take pictures of the package i was expecting at a location i never seen before. One missing box showed a picture of it sitting at the base of our trash bin. What the ***
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Review
#1471020 Review #1471020 is a subjective opinion of poster.
Service
Amazon Shipping Service

Amazon Delivery Service is bad

Amazon was sending my packages via UPS, USPS, and FedEx, and they arrived on time. Now they recently started using Amazon's own delivery service, which is actually contractors delivering the packages. Now I have packages going missing, being days and days late. Right now I am waiting for two orders, two package they seemed to have lost. Really? Guess I am going to start shopping somewhere else now.
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Review
#1469500 Review #1469500 is a subjective opinion of poster.
Service
Amazon Shipping Service
4.8
Details
I drift. Travel cross country, here in US. I’ve ordered from Amazon for a few years, and, honestly, I was thrilled with their service. And, to a degree, I guess I still am. BUT... lol... BUT.... While placing my mist recent order, back in November/December 2018, I...
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Review
#1462814 Review #1462814 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Fast delivery
  • Agents
Cons
  • No good delivery options for people living on the road
Reason of review
Problem with delivery
Loss
$3
Tags
  • No General Delivery Sucks

Amazon - Late shipping

3.4
Details
I ordered an item Monday morning. Tuesday morning I received a message from Amazon saying that my order had shipped, and was provided a tracking number. When I tracked the package, it just said ready for UPS. Here we are on Thursday, and the package still hasn’t shipped. I understand that this wasn’t an Amazon Prime order, and that UPS ground would take a while, but not shipping until at least 4 days later doesn’t help things. The seller’s shipping policy states “all orders shipped within two days”. If they couldn’t meet the shipment time frame, I should have been notified.
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Review
#1451183 Review #1451183 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue